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Novotel Amsterdam City

4.5 star property

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Photo gallery for Novotel Amsterdam City

Meeting facility
Creator video
Breakfast, lunch, dinner served; international cuisine
Lobby lounge
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
$131
includes taxes & fees
Jan 6 - Jan 7, 2026

Explore the area

View in a map
Europaboulevard 10, Amsterdam, 1083 AD
  • Place, Amstelpark
    ‪3 min walk‬
  • Place, RAI Exhibition and Congress Centre
    ‪9 min walk‬
  • Place, Shopping Center Gelderlandplein
    ‪10 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪11 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

In-room safe, blackout drapes, soundproofing, iron/ironing board

Executive Room, 1 Queen Bed

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

In-room safe, blackout drapes, soundproofing, iron/ironing board

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(42 reviews)
  • 258 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Room, 2 Twin Beds

7.8 out of 10
Good
(7 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(11 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Miscellaneous
Mercure Amsterdam City
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 1,001 reviews
Mercure Amsterdam City

About this property

Novotel Amsterdam City

4.5-star Amsterdam hotel, connected to the convention center in Amsterdam South
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Novotel Amsterdam City offers 610 accommodations with MP3 docking stations and laptop-compatible safes. 55-inch LED televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 13993 square feet (1300 square meters) include a conference center. This luxury hotel also offers a fitness center, a terrace, and a vending machine. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Novotel Amsterdam City is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
URBN - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 34 per day)
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 25.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • URBN

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 20 meeting rooms
  • Computer station
  • Conference center (13,993 square feet of space)

Outdoors

  • Terrace

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Handrails in stairways (39 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 70.00
  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 25.50 per person
  • Self parking fee: EUR 34 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Amsterdam City Novotel
Novotel Amsterdam City
Novotel Hotel Amsterdam City
Novotel Amsterdam City Hotel
Amsterdam Novotel
Novotel Amsterdam City Hotel Amsterdam
Novotel Amsterdam City Hotel
Novotel Amsterdam City Amsterdam
Novotel Amsterdam City Hotel Amsterdam

Novotel Amsterdam City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1005 reviews
Rating 8 - Good. 320 out of 1005 reviews
Rating 6 - Okay. 82 out of 1005 reviews
Rating 4 - Poor. 35 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rachel

Traveled with group
Liked: Cleanliness, staff & service, room comfort
The air conditioning didn’t cool the room at all. I told the front desk and they said they sent someone to look at it but it didn’t get any better. The bathroom was pretty beat up. And the toilet is so close to the wall that I couldn’t sit on it straight and I’m not a big guy. The bar tender wasn’t very friendly but everyone else was great! Not enough staff at the restaurant on race weekend. Half the restaurant was empty but they didn’t have a table for us because they didn’t have enough staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Masahiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Hamish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice rooms, close to public transport. A very enjoyable stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mfoniso Samuel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay, well recommended.
Stayed 2 nights in Sep 2025

10/10 Excellent

FARZAD

Stayed 2 nights in Sep 2025

10/10 Excellent

Lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Ruohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and clean room
Stayed 4 nights in Aug 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, amenities
Lovely hotel
Stayed 2 nights in Aug 2025

8/10 Good

Kay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No ice bucket in room. The housekeeping guy was excellent and very fast and efficient.
Stayed 3 nights in Aug 2025

8/10 Good

Joana Marie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is good but no lock on shower room ! no shopping malls or restaurants closer to this place and when you order over the phone its a disaster which charge more and food is rubbish around here but bfast in hotel is 10/10 . water bottle is the biggest scam . The hotel can leave a resonable size of a bottle water rather leaving a very very small size of water which need to be improve
Stayed 2 nights in Aug 2025

10/10 Excellent

Iwona

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is fairly close to central Amsterdam, 10 minutes walk to the tube and 10 minutes ride by tube. Breakfast is excellent, so much choice!
Stayed 3 nights in Aug 2025

10/10 Excellent

monette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walking distance and accessible for transportation. 5 minutes walk ti traib
Stayed 2 nights in Aug 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Aref

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
موقع الفندق ممتاز لمن لديه سيارة حيث يمكنك الوصول الى مناطق متعددة بالسنتر خلال دقائق وكذلك موظفي الاستقبال جدا لطيفين لكن غرف الفندق قديمة وصغيرة والسرير غير مريح والموكيت ومفارش الغرف غير نظيفة ودورة المياة صغيرة وضيقة جدا
Stayed 4 nights in Aug 2025

10/10 Excellent

Gemma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Denise

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 4 nights in Jul 2025

10/10 Excellent

Vitvitskaia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

ABDALLAH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Raymond, Dorchester

Stayed 2 nights in Apr 2025

10/10 Excellent

arfan

Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five stars

Everything was awesome check in to check out the receptionist who checked us in and out was amazing
Stayed 3 nights in Jul 2025

10/10 Excellent

Gwendolyn

Stayed 1 night in Jul 2025

10/10 Excellent

Miss

Stayed 3 nights in Jul 2025

10/10 Excellent

Duminda

Liked: Cleanliness, amenities, property conditions & facilities
Really good hotel. Everything was good
Stayed 4 nights in Jun 2025

10/10 Excellent

Jeevan

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel. Next to a really lovely park
Stayed 2 nights in Jul 2025