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Holiday Inn Express Amsterdam - City Hall by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Amsterdam - City Hall by IHG

Exterior
Free daily continental breakfast
Lobby
Premium bedding, in-room safe, desk, blackout drapes
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
$149
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
Valkenburgerstraat 14-16, Amsterdam, NL, 1011 LZ
  • Place, ARTIS
    ‪6 min walk‬
  • Place, Nemo Science Museum
    ‪8 min walk‬
  • Place, Rembrandt Square
    ‪11 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪19 min drive‬

Room options

View all photos for Standard Room (Free Breakfast)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room (Free Breakfast)

8.4 out of 10
Very good
(23 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Free Breakfast)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed (Free Breakfast)

8.8 out of 10
Excellent
(79 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Free Breakfast)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed, Accessible (Free Breakfast)

8.2 out of 10
Very good
(10 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (Free Breakfast)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds (Free Breakfast)

9.0 out of 10
Wonderful
(80 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Canal View, Free Breakfast)

Standard Room, 1 Double Bed (Canal View, Free Breakfast) | View from room

Standard Room, 1 Double Bed (Canal View, Free Breakfast)

9.2 out of 10
Wonderful
(25 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (Canal View, Free Breakfast)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds (Canal View, Free Breakfast)

8.6 out of 10
Excellent
(20 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Holiday Inn Express Amsterdam - City Hall by IHG

3-star hotel in Amsterdam City Centre
Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and dry cleaning. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
Holiday Inn Express Amsterdam - City Hall by IHG offers 89 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Amsterdam hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

Holiday Inn Express Amsterdam - City Hall by IHG is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 11:30 AM.
Onsite venue - bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking for EUR 35 per night; reservations required; discounts available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 3 buildings
  • 7 floors
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 35 per night (1476 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Holiday Inn Express Amsterdam City Hall Hotel
Holiday Inn Express Hall Hotel
Holiday Inn Express Amsterdam City Hall
Holiday Inn Express Hall
Holiday Inn Express Amsterdam City Hall
Holiday Inn Express Amsterdam City Hall by IHG
Holiday Inn Express Amsterdam City Hall an IHG Hotel
Holiday Inn Express Amsterdam - City Hall by IHG Hotel
Holiday Inn Express Amsterdam - City Hall by IHG Amsterdam
Holiday Inn Express Amsterdam - City Hall by IHG Hotel Amsterdam

Holiday Inn Express Amsterdam - City Hall by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dorota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The super nice receptionist who let us check in early. Breakfast was nice. We also liked the room
Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views of the canal. The staff is professional friendly and efficient.
Stayed 2 nights in Aug 2025

2/10 Terrible

Robert

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is a boutique hotel. The hotel pictured on Expedia shows a beautiful canal. You could not see it from the hotel. It's a very dirty area near the Red Light district. There is nothing nearby to do and no restaurants that are convenient. The room is very basic. No frig or microwave if you brought food back. The breakfast is basic and never changes. They say they provide gluten free food. They brought my wife some crackers.
Stayed 6 nights in Sep 2025

4/10 Poor

Patricia

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, amenities
The staff were friendly and helped with directions to restaurants and other places of interest.
Stayed 4 nights in Aug 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
Exactly what was expected of the global hotel chain. The staff were friendly, the room was clean-ish (there were some stains on the carpet, a big cobweb in one corner of the ceiling, and a funny smell in the corridor - not sure if there’s been some recent painting done?). The location was ok for getting to the train station or going to the NEMO Museum, but if I come back again, I might try staying further into the city centre. We were a 10-15 minute walk away from the different restaurants we dined at each night. We had breakfast at the hotel which was ok, but would be better with a new system for time slots. We were told to book time slots at reception to guarantee a seat, but even after booking a time slot, it was difficult to find somewhere to sit and eat. Overall, a good stay for what we paid.
Stayed 3 nights in Aug 2025

8/10 Good

Jaunty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room right at water level was very nice. Breakfast was good. Slight complaint about the pillows - they were too firm, otherwise all was good.
Stayed 2 nights in Sep 2025

6/10 Okay

Jason

The room cleaner didn’t do good job, She didn’t cu

Stayed 3 nights in Aug 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The location is further from the central city than it appears on the map. There were no wash cloths. The single duvet cover was too hot for the summer.
Stayed 2 nights in Aug 2025

10/10 Excellent

william

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful and professional staff. Nice room. Good location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful two night here! Everything you need for a safe, super clean, walkable hotel right in the center of Amsterdam! Will stay again!
Stayed 2 nights in Aug 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre cruise stay

Stayed two days in Ams before cruise
Stayed 2 nights in Aug 2025

8/10 Good

Massimiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Aug 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amsterdam getaway

Nice no frills hotel relatively close to the docks
Stayed 2 nights in Aug 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Greatly valued a front desk with 24/7 staff who were always friendly and helpful. Very easy and fast check in, lovely canal view, good breakfast at hotel and provided a packed breakfast when we had to leave early in the morning, very convenient location to walk to and from train station, easy walk to local sights and range of dining options to walk to.
Stayed 3 nights in Aug 2025

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2025

8/10 Good

Alan

Liked: Cleanliness
Reasonable hotel, decent sized room for Amsterdam but a bit of a walk from nearest public transport. Good breakfast buffet.
Stayed 2 nights in Aug 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Aaron

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very welcoming beds comfy room clean no complaints from me
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a simple, well-run hotel with good value for the money. The rooms were clean, the staff was helpful, and the breakfast buffet options were appropriate for the price.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Najeeb

Size of the room was an issue

Extremely small room. The view was good.
Stayed 5 nights in Jul 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast All staff were pleasant
Stayed 4 nights in Jul 2025

10/10 Excellent

casey

Liked: Amenities
Staff were very friendly and helpful and the hotel rooms were very clean.
Stayed 4 nights in Jul 2025