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citizenM Amstel Amsterdam

4.0 star property

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Photo gallery for citizenM Amstel Amsterdam

Exterior
Lobby sitting area
Single Room, 1 Double Bed | City view
Breakfast, lunch and dinner served
Check-in/check-out kiosk

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Sarphatistraat 47, Amsterdam, 1018 EW
  • Rijksmuseum
    ‪18 min walk‬
  • Dam Square
    ‪4 min drive‬
  • Van Gogh Museum
    ‪5 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

View all photos for King Room

King Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room

9.0 out of 10
Wonderful
(91 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed | City view

Single Room, 1 Double Bed

7.6 out of 10
Good
(4 reviews)
  • 97 sq ft
  • Sleeps 1
  • 1 Double Bed

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  • Air conditioning
  • Breakfast available
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The price is $200 total
includes taxes & fees
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About this property

citizenM Amstel Amsterdam

4-star hotel in Amsterdam City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and a 24-hour front desk. Housekeeping is available on request.
CitizenM Amstel Amsterdam offers 88 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 2 meeting rooms, and coworking spaces.

Wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, express check-in, and express check-out.

CitizenM Amstel Amsterdam is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • canteenM

Things to do

  • Art gallery
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • iPad
  • iPod dock
  • Smart TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam

citizenM Amstel Amsterdam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 603 out of 754 reviews
Rating 8 - Good. 114 out of 754 reviews
Rating 6 - Okay. 21 out of 754 reviews
Rating 4 - Poor. 9 out of 754 reviews
Rating 2 - Terrible. 7 out of 754 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location!

Great location (nearby metro and tram literally out the door). Interesting art exhibition and lots of good features in the room, though the bed with only one side accessible would only work for weekend breaks I think! Friendly, helpful staff and good memories!
Stayed 4 nights in Apr 2025

8/10 Good

Holly

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, great staff, great room darkening curtains, great sound baffles around the bed, right at a Metro entrance and tram line. most other thing also wonderful. A few caveats. 1) Ask how to work the lighting especially if you have different wake up time than your partner. 2) In our room the only way to get into bed was from the foot of the bed which could be tough if you have mobility issues. 3) back to different wake up times, note that the sink is in the bedroom.
Stayed 3 nights in Apr 2025

10/10 Excellent

osama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Debra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

pedro

Stayed 6 nights in Apr 2025

8/10 Good

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Only complaint is the location is a little too far from city center but it’s still walkable.
Stayed 1 night in Apr 2025

10/10 Excellent

stephen, Clermont

Traveled with partner
Liked: Amenities, property conditions & facilities
Excellent location, very clean, friendly, helpful, knowledgeable staff. Expected rooms to be much more functional. No ability to unpack a suitcase. Closet rod not deep enough for a coat hanger. Being almost 80 I didn't expect the only way to get into bed was to climb over from the bottom.
Stayed 4 nights in Apr 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we didn’t like was that the bed was against a wall such that one person had to crawl over the other to get up in the night to go to the bathroom.
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in a quiet but still accessible area. The rooms are small, but have everything that you need in a room. The extras are very cool and the breakfast available was wonderful.
Stayed 1 night in Apr 2025

10/10 Excellent

Oriana

Liked: Staff & service, property conditions & facilities
Loved our stay in CitizenM Amtel Hotel. Bed was king size and so comfortable. Shower was amazing. Temp perfect. Small room but has everything you need!
Stayed 6 nights in Apr 2025

10/10 Excellent

Hsien-Hsin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experiences in this hotel. It is convenient to many attractions in Amsterdam. The coffee bar is open 24 hours equipped with booth seats for work and relax. Highly recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Hsien-Hsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. I particular enjoy their 24-hour bar service with coffee and cozy seats next to the bar where I can work and read my iPad.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lai Chu Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cute hotel and friendly staff.
Stayed 7 nights in Apr 2025

10/10 Excellent

Constance M

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice area, with lots of dining options. Staff was very friendly and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lexuan

Stayed 2 nights in Apr 2025

10/10 Excellent

Marc

Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ramprasad

Wonderful
Stayed 6 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Elbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and staff, great location with one of the best bakeries just downstairs. Tram and subway stations just minutes away, and location convenient to main sights. Far enough away from the tourist center of town without the hordes.
Stayed 5 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did the job

Did the job, right location, good value
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, extremely comfortable bed and pillows.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025