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Citadines Canal Amsterdam

4.0 star property

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Photo gallery for Citadines Canal Amsterdam

Meeting facility
Lounge
Reception
Studio Executive | Premium bedding, in-room safe, laptop workspace, blackout drapes
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Parking available
  • Air conditioning
$153
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Noorderstraat 46, Amsterdam, 1017 TV
  • Place, Heineken Experience
    ‪6 min walk‬
  • Place, Rijksmuseum
    ‪7 min walk‬
  • Place, Van Gogh Museum
    ‪13 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

Classic Double Room

  • Sleeps 2

View all photos for Studio

Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio

9.8 out of 10
Exceptional
(11 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Executive

Coffee and/or coffee maker

Studio Executive

9.6 out of 10
Exceptional
(5 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for One-Bedroom Apartment

Coffee and/or coffee maker

One-Bedroom Apartment

  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for One-Bedroom Executive Apartment

Coffee and/or coffee maker

One-Bedroom Executive Apartment

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Double Beds

View all photos for Classic Room

Coffee and/or coffee maker

Classic Room

8.8 out of 10
Excellent
(28 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(1 review)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Coffee and/or coffee maker

Superior Room

9.2 out of 10
Wonderful
(26 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio

  • Sleeps 2

Superior Room

  • Sleeps 2

Executive Studio

  • Sleeps 2

View all photos for One-Bedroom Apartment

Bathroom | Shower, eco-friendly toiletries, hair dryer, slippers

One-Bedroom Apartment

  • Sleeps 4

Standard Room

  • Sleeps 1

View all photos for Executive One-Bedroom Apartment

Premium bedding, in-room safe, laptop workspace, blackout drapes

Executive One-Bedroom Apartment

  • Sleeps 4

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About this property

Citadines Canal Amsterdam

4-star hotel in Amsterdam City Centre
This smoke-free hotel features a fitness center, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room, and dry cleaning are onsite. Weekly housekeeping is available.
Citadines Canal Amsterdam offers 93 accommodations with espresso makers and safes. Beds feature premium bedding. 50-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Citadines Canal Amsterdam features a fitness center, a vending machine, and multilingual staff. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Amsterdam hotel also offers tour/ticket assistance, coffee/tea in a common area, and laundry facilities. Limited onsite parking is offered on request (surcharge), and a car charging station is available. A total renovation of this property was completed in March 2024.

Citadines Canal Amsterdam is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Uncovered self parking on site (EUR 50 per day)
  • Limited onsite parking

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (37 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (31 inches high)

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1969
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - March 2024
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Uncovered self parking fee: EUR 50 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer
Mercure Frommer
Mercure Hotel Amsterdam Arthur
Mercure Hotel Amsterdam Arthur Frommer
Mercure Hotel Frommer
Accor Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure Hotel Canal District
Mercure Amsterdam Centre Canal District
Mercure Canal District
Citadines Canal Amsterdam Hotel
Citadines Canal Amsterdam Amsterdam
Citadines Canal Amsterdam Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure City Amsterdam Centre Canal District Hotel

Reviews

Citadines Canal Amsterdam Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 311 out of 437 reviews
Rating 8 - Good. 88 out of 437 reviews
Rating 6 - Okay. 21 out of 437 reviews
Rating 4 - Poor. 7 out of 437 reviews
Rating 2 - Terrible. 10 out of 437 reviews

Reviews

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great. I’ll probably stay there again. And at their other hotels, wonderful service - nice helpful staff - very clean- updated - It’s also a really good place to stay Amsterdam location wise.
Stayed 5 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located well equipped room

My stay overall was good. It has a lot of avantage to be so centrally located. The Superior room in the first floor offered the comfort of being located in the first floor ad close to most of the amenities such as the laundry room, cafeteria and gym.
Stayed 2 nights in Aug 2025

10/10 Excellent

YAHIA

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great experience
Stayed 3 nights in Jul 2025

10/10 Excellent

Oliver

Stayed 3 nights in Jul 2025

8/10 Good

gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great location for light sleepers and walkable to so much. Nice to have free coffee drinks from the lobby in the mornings. Go with the studio, plenty of room to relax after a long day of exploring.
Stayed 8 nights in Jul 2025

10/10 Excellent

Sierra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel. Would stay again. Great central location. The room was a bit small but made sense for that area.
Stayed 1 night in Jul 2025

10/10 Excellent

Livia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean accoodation!
Stayed 4 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
This place will definitely be my home away from home when I am in Amsterdam! After a long flight from the U. S. They were able to accommodate an early check in. I was shocked at the nice size of the room, the amenities and storage. And although my room was right near the lobby, it was always quiet enough even for day time naps. The coffee machine was my favorite part. Great quiet location within walking distance to everything I wanted to experience. I can’t wait to go back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Staff was exemplary. Couldn't help me enough. Moved me to 0 floor because elevator was out of service for quite a period. I needed the elevator because of my walker. Carpets in hallways need cleaning.
Stayed 4 nights in Jul 2025

4/10 Poor

Billy

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel isn’t very nice staff spends most of the time telling you how virtually everything is an extra charge and even housekeeping is not standard… would avoid this one at this price.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms and a great location. They even had umbrellas to lend on a rainy day. I would definitely stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexandra

Stayed 3 nights in Jul 2025

10/10 Excellent

CLAUDIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient, easy to work around . Friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Rich, Pullman

Liked: Cleanliness, amenities, property conditions & facilities
Clean and new
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the stay
Stayed 5 nights in Jun 2025

10/10 Excellent

B M

Stayed 3 nights in Jun 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Only negative part of the review is that the AC was out for the first half of our 4 night stay. Otherwise, was an excellent value, very good location, enough amenities, nice staff (who were gracious and worked out some compensation for the warm room).
Stayed 4 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Raissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and convenient. Lovely common spaces and the coffee/tea/water were greatly appreciated.
Stayed 2 nights in Jun 2025

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Not very flexible.
Stayed 3 nights in Jun 2025

10/10 Excellent

Basil

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and comfortable hotel
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, but pool very expensive and not worth it
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025