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Tru By Hilton Amarillo West

2.5 star property

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Photo gallery for Tru By Hilton Amarillo West

Interior
Lobby
Fitness facility
Business center
Free WiFi, bed sheets, wheelchair access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Free WiFi
$87
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
2202 S Soncy Road, Amarillo, TX, 79124
  • Place, Westgate Mall
    ‪12 min walk‬
  • Place, Baptist St. Anthony's Health Care System
    ‪3 min drive‬
  • Place, Northwest Texas Hospitals
    ‪3 min drive‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

9.4 out of 10
Exceptional
(105 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(72 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(6 reviews)
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds, Accessible (Hearing)

9.8 out of 10
Exceptional
(11 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express & Suites Amarillo West by IHG
  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.7 out of 5, Exceptional, 1,955 reviews
Holiday Inn Express & Suites Amarillo West by IHG

About this property

Tru By Hilton Amarillo West

Amarillo hotel with free breakfast
A fitness center, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and a front-desk safe are onsite. Weekly housekeeping is available.
Tru By Hilton Amarillo West offers 90 accommodations. 49-inch flat-screen televisions come with premium digital channels.

Bathrooms include bathtubs or showers. This Amarillo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This hotel offers access to a business center. This Amarillo hotel also offers a fitness center, coffee/tea in a common area, and a front-desk safe. Complimentary uncovered self parking is available on site.

Tru By Hilton Amarillo West is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Amarillo West Hotel
Tru Hilton Amarillo West
Tru By Hilton Amarillo West Hotel
Tru By Hilton Amarillo West Amarillo
Tru By Hilton Amarillo West Hotel Amarillo

Tru By Hilton Amarillo West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 788 out of 1049 reviews
Rating 8 - Good. 151 out of 1049 reviews
Rating 6 - Okay. 70 out of 1049 reviews
Rating 4 - Poor. 20 out of 1049 reviews
Rating 2 - Terrible. 20 out of 1049 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good nice cozy room
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean—excellent value—first time I’ve been at Tru—will stay again Rebecca was great
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean hotel. Would recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FRONT DESK EXTREMELY FRIENDLY AND HELPFUL WITH RECOMMENDATIONS. HOTEL WAS IMMACULATE ASWAS TGE AREA. WE WILL STAY AT OTGER TRU B
Stayed 1 night in Aug 2025

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highway
Stayed 1 night in Aug 2025

10/10 Excellent

Adriana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Staff

The staff was extremely helpful and friendly. Tommy who checked us in was absolutely great The space is bright, clean and comfortable.
Stayed 1 night in Aug 2025

6/10 Okay

Veronica

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. No comfortable chair in room. $50 for a dog was double what most hotels charge!
Stayed 1 night in Aug 2025

10/10 Excellent

Sherone

Liked: Cleanliness, property conditions & facilities
It was a good quick stay!
Stayed 1 night in Aug 2025

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and accommodating. Our king room however was small and reminded us of a dorm room.
Stayed 1 night in Aug 2025

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cool that they had a pool table. The staff were friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only complaint was that we had a 15 minute wait to check in. More help is needed to check people in during peak times for check-in.
Stayed 1 night in Aug 2025

10/10 Excellent

Adrian, Seattle

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and comfy room. A few maintenance issues need attending too including blackout shades out of track and missing gaskets in shower glass leading to water leakage. Great value regardless
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

💖
Stayed 1 night in Jun 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Simple, clean, affordable, convenient, quiet stay Breakfast was not so good
Stayed 1 night in Aug 2025

10/10 Excellent

Collier

Stayed 1 night in Aug 2025

8/10 Good

suri b

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David G

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple little stay
Stayed 1 night in Aug 2025

2/10 Terrible

Judy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here August 11, 2025. Checked in and was given a room on the fourth floor, the minute I opened the door and went into the room it smelled like poop so bad, I looked around, could not find where it was coming from. I went back downstairs, the girl apologized and gave me another room, was told the manager would call me, he never did. In the next room they gave us, the sink in the bathroom drained slowly and no shampoo was in the dispenser also the blankets on the beds were dingy. When I checked out I told the person at the counter about the discrepancies in the room and he just said oh, ok. No apology, it was like why are you telling me this. I was so disappointed in how bad the rooms were, I stayed at this hotel about a year ago, it was much better then. I do not recommend staying here, I rarely say this, but I cannot recommend this hotel.
Stayed 1 night in Aug 2025

4/10 Poor

craig

Liked: Cleanliness, staff & service
Best thermostat controller I’ve had in a hotel
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Just okay

This is our second stay and not as good as the first. Breakfast was just okay. Not too many options. The room was sooo noisy. There is a wind noise coming in from under the door. I could hear everything in the hall and outside. Made for a rough night. The room was very clean and the beds were comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer, Evansville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and staff was very welcoming
Stayed 1 night in Aug 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Amenities, property conditions & facilities
Hotel was super clean, friendly staff and comfortable beds! Location had easy access to area restaurants too.
Stayed 1 night in Aug 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Cristiana

Stayed 1 night in Aug 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge comfortable bed and breakfast was great.
Stayed 1 night in Aug 2025