4/10 Poor
Kristal Lynette
Traveled with family and small children
Mar 25, 2025
Overall place is nice. Loved all the activities for kids. And loved the indoor pool. After entering room tv did not work. We did call to complain to front desk. Young lady came up tried to fix it. Searched for channels and after the attempt tv still did not work. Called again no service was provided. Room service was not offered either. We removed all items off beds, and put all dirty towels together to be picked up and replaced. Came back to a dirty room with no clean towels. We had to walk down to front desk to ask for more, where we were told they would be brought up, which never happened. We had to walk back down and ask again. I would be back for my kids sake. Just wanted to put this out there so it doesn’t happen again.
Kristal Lynette
Stayed 2 nights in Mar 2025