See all properties

Quality Inn Amarillo West near Medical Center

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn Amarillo West near Medical Center

Lobby sitting area
Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
Free daily continental breakfast
Desk, blackout drapes, free WiFi, bed sheets
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Air conditioning
$53
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
1610 S. Coulter St., Amarillo, TX, 79106
  • Place, Baptist St. Anthony's Health Care System
    ‪2 min walk‬
  • Place, Northwest Texas Hospitals
    ‪3 min walk‬
  • Place, Texas Tech University Health Sciences Center
    ‪7 min walk‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Room, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Days Inn by Wyndham Amarillo East
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
3.4 out of 5, 1,010 reviews
Days Inn by Wyndham Amarillo East

About this property

Quality Inn Amarillo West near Medical Center

Amarillo hotel with indoor pool
Along with an indoor pool, this hotel has a business center and a meeting room. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and RV/bus/truck parking. Change of towels is available on request.
Quality Inn Amarillo West near Medical Center offers 103 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an indoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Quality Inn Amarillo West near Medical Center has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western Medical Center
Best Western Medical Center Amarillo
Best Western Medical Center Inn
Best Western Medical Center Inn Amarillo
Quality Inn West Amarillo
Quality West Amarillo
Quality West Medical Center
Quality Inn West Medical Center Hotel
Quality Inn West Medical Center Amarillo
Quality Inn West Medical Center Hotel Amarillo

Quality Inn Amarillo West near Medical Center Reviews

Reviews

5.8
Rating 10 - Excellent. 191 out of 1008 reviews
Rating 8 - Good. 174 out of 1008 reviews
Rating 6 - Okay. 192 out of 1008 reviews
Rating 4 - Poor. 178 out of 1008 reviews
Rating 2 - Terrible. 273 out of 1008 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

David

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are not what are posted on the pictures, room had a dirty smell,bed looked a mess and broken. Carpets looked like they have not been cleaned in years
Stayed 1 night in Jul 2025

4/10 Poor

Saideep

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Michelle

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This is the worst stay I ever had! Was in the hospital a week and thought to stay a couple nights and rest. First no remote control tried calling front desk and phone cord broken on both ends. Heldnit together and called front desk never got an answer. Went to the front desk and that lady was nice she went and took the remote control then realized there was no cable box period in box that room. Moving on i laid down and started itching, got up and saw there were bed bugs all over and had bit me 😔. I called front desk this was about 1 or 2 AM again no answer. Went to front desk and the girl just moved us rooms because getting a refund was not an option at the moment. New room was better and i feel like the room we received was a last rest room room 121. They moved us but being sick we didn't want to stay any longer there and left. I rook pictures and have sent them to lodge a complaint. DON'T STAY AT THIS HOTEL! Expedia needs to remove them from list sad that a hotel like this is even located around the hospitals there.
Stayed 1 night in Mar 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Wilfredo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night clerk was information and kind. She did a good job.
Stayed 1 night in Jul 2025

2/10 Terrible

Hari

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing positive.
Stayed 1 night in Jul 2025

6/10 Okay

Richard

Disliked: Room comfort

Incredible staff

The air conditioning would blow cold air, but had no ability to cool the room anywhere close to a comfortable temperature. The second floor hallway was extremely hot as well. When I brought up the issue to the front desk, the young lady immediately offered a choice of two first floor rooms with no hesitation at all. The new room was comfortably cooled off in about fifteen minutes. The staff completely took care of my issue professionally, making sure nothing was left unresolved.
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2025

4/10 Poor

Gissele

Traveled with family
Disliked: Cleanliness, property conditions & facilities
To start, the young lady at the front desk was great. Very friendly and polite. The lobby was more spacious than I anticipated. Thats where the good ends. The stairs leading up to the room looked like they would crack under pressure. There was a bag of trash that someone left outside the room door. The room itself was just eh. It looked like all that was done was the basics, switched out linens and trash cans. There was little pieces of trash on the carpet like someone had yanked off the price tags off clothes causing the plastic attachment part to fly off. Not to mention the stains on various walls, the stagnant smell that not even the constant ac could dissipate, half the outlets did not work properly, and my gosh the television. Might as well not have it since it didnt even have the most basic of basic channels. The only good thing was that we didn't have to stay for long, we were mid road trip and I needed sleep but I couldn't even stay asleep for long periods of time because although the bed itself was comfortable, it had a peculiar smell just like the rest of the room. Literally the only fully redeeming feature is the friendly staff. Cant mention the pool because is was closed the day we went and left right when breakfast started being served.
Stayed 1 night in Jun 2025

6/10 Okay

Donovan

Traveled with partner
Disliked: Amenities
The bed was comfortable and the sheets were soft. Sleeping was very nice. The breakfast was very nice for the price. The carpet was pretty gross and sticky. The ice machine was broken.
Stayed 1 night in Jun 2025

2/10 Terrible

Latishia

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Thus was one of the nastiest hotels I have ever stayed in. I will never stay at a Quality Inn ever. There was stains and blood on the bathroom walls. I had to take a shower with my flip flops on. I didn’t sleep cause I was worried about bed bugs. I do not recommend this hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Meet Arvind

Stayed 1 night in Jun 2025

4/10 Poor

ARTH

Liked: Amenities
Disliked: Cleanliness
They are out of milk at 8:40, although their breakfast time is 6-9 am, also bathroom was smelling too badly.
Stayed 1 night in Jun 2025

4/10 Poor

Albert

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The bed had animal hair all over, and the television did not work.
Stayed 1 night in Jun 2025

6/10 Okay

Stephen Paul

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The property was pretty shabby.
Stayed 2 nights in Jun 2025

6/10 Okay

Gary

Traveled with family
Liked: Staff & service, room comfort
It’s was ok
Stayed 1 night in Jun 2025

2/10 Terrible

Zachary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC was garbage, room ran hot constantly. Water in the shower didn’t stay hot long, breakfast was miserable at best with little to no options.
Stayed 2 nights in Jun 2025

4/10 Poor

joe

Traveled with family and small children
Disliked: Property conditions & facilities
The Lobby are was nice and the indoor pool was good. The room was dirty, bathroom walls had stains on them, water marks on the ceiling, one of the beds was wobbly, etc... The stag was friendly.
Stayed 1 night in Jun 2025

2/10 Terrible

Felicia

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The worst the room was filthy they changed us that room we woke up at 2am being bit by bed bugs they changed us again this room someone had pooped in the shower.
Stayed 2 nights in Jun 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in May 2025

4/10 Poor

Angelica

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It was the worst place I have stayed. Rooms are old and falling apart. Our bathroom door wouldn’t close, A/C wasn’t working, and the TV didn’t get any reception. We had to go buy an HDMI cable to connect our computer. We were moved to a different room that was slightly better but TV still didnt work. Anyway, we were only there for one night thank goodness. Oh, and they charged me $75 up front in case damages are made in this place thats already falling apart. No where does it say anything about this charge. I wish i would have taken pictures but we were only there one night.
Stayed 1 night in May 2025

2/10 Terrible

Julius

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Brice

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby seemed to be fairly updated. The room however was not in good condition. There was a spot in the ceiling that had big cracks from a leak and pieces of drywall hanging. The door was dragging on the door jam so bad that I had to hit it with my shoulder to open it. The shower head was leaking and the tub was stained pretty bad. There was not one single tv station that could be watched due to no cable service. The bed was decently comfortable just really squeaky.
Stayed 1 night in Jun 2025

2/10 Terrible

Diana

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia pictures for this property are not accurate. I got there and noticed the rooms have an outside entrance. Once I walked in my room it was noticeably dirty. Areas where they didn’t vacuum, door and areas surrounding the door frame where dirty, bed side table had not been wiped down either. Mold around the fire alarm, bathtub not in a condition to step in barefoot, pillows with stains and looked like someone’s pillows that were left behind. And to top it off, the room door did not close all the way and can be easily opened by someone walking by. I ended up calling Expedia within an hour of checking in, after a 10 hour drive arriving to this was very frustrating. Left at midnight because it was a place where I knew I could not leave my belongings while I went out during the day.
Stayed 2 nights in May 2025