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Quality Inn Amarillo West near Medical Center

2.5 star property

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Photo gallery for Quality Inn Amarillo West near Medical Center

Lobby sitting area
Lobby
Free daily continental breakfast
Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
Desk, blackout drapes, free WiFi, bed sheets

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Air conditioning
$56
includes taxes & fees
Dec 11 - Dec 12

Explore the area

View in a map
1610 S. Coulter St., Amarillo, TX, 79106
  • Place, Baptist St. Anthony's Health Care System
    ‪2 min walk‬
  • Place, Northwest Texas Hospitals
    ‪3 min walk‬
  • Place, Texas Tech University Health Sciences Center
    ‪7 min walk‬
  • Airport, Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Room, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, blackout drapes, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Amarillo West near Medical Center

Amarillo hotel with indoor pool
Along with an indoor pool, this hotel has a business center and a meeting room. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and RV/bus/truck parking. Change of towels is available on request.
Quality Inn Amarillo West near Medical Center offers 103 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an indoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Quality Inn Amarillo West near Medical Center has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western Medical Center
Best Western Medical Center Amarillo
Best Western Medical Center Inn
Best Western Medical Center Inn Amarillo
Quality Inn West Amarillo
Quality West Amarillo
Quality West Medical Center
Quality Inn West Medical Center Hotel
Quality Inn West Medical Center Amarillo
Quality Inn West Medical Center Hotel Amarillo

Quality Inn Amarillo West near Medical Center Reviews

Reviews

5.8
Rating 10 - Excellent. 196 out of 1001 reviews
Rating 8 - Good. 163 out of 1001 reviews
Rating 6 - Okay. 189 out of 1001 reviews
Rating 4 - Poor. 179 out of 1001 reviews
Rating 2 - Terrible. 274 out of 1001 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Tonya

Business traveler
Disliked: Cleanliness, property conditions & facilities
Horrible conditions
Stayed 1 night in Jun 2025

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Blood on wall and curtains. Bathroom was disgusting!
Stayed 1 night in Aug 2025

2/10 Terrible

RONALD

Disliked: Cleanliness, property conditions & facilities, room comfort
avoid this place. I mistakenly booked this place thinking it was a different hotel. The carpet was beyond filthy and ripped. The bathroom floor was awful. There were shoe marks and dirt all over the inside of the door.
Stayed 1 night in Aug 2025

4/10 Poor

TINA

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Roaches

Stayed 1 night in Aug 2025

4/10 Poor

brandon

Disliked: Cleanliness, property conditions & facilities, room comfort
This is a low end hotel the shower knob to activate shower would only pull halfway so half the water was still coming out the spout and the other half outta the shower head there were sever ceiling latches that weren’t done very well plaster all over floors from them
Stayed 1 night in Aug 2025

6/10 Okay

jorge

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelsey

Liked: Staff & service, amenities
It was really nice & peaceful I liked it
Stayed 1 night in Aug 2025

2/10 Terrible

christy

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in a handicapped room . Which was not very accessible. Toilet was very low. Safety bars were more pull up bars. Carpet was difficult to move on . Not very ADA
Stayed 1 night in Aug 2025

4/10 Poor

James

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointed, the rooms were dirty and the doors didn’t lock easily, felt unsafe and breakfast had few options and definitely could have gone somewhere else and won’t try another Quality for awhile
Stayed 1 night in Aug 2025

4/10 Poor

Larry

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

shaniya

Stayed 2 nights in Aug 2025

4/10 Poor

Emmalee

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was dirty. But ok.
Stayed 1 night in Aug 2025

6/10 Okay

Orlando, Kernersville

Traveled with partner
Liked: Staff & service
The continental breakfast was poor. Just waffles, coffee, muffins, cereal and packs of oatmeal. No bread, bagels or boiled eggs. Room curtain and bed sheets were torn. Room smelled musky.
Stayed 4 nights in Aug 2025

6/10 Okay

Jessica

Traveled with family
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

At least the bed was comfy...

The staff was very friendly checking in and out. This was the only resounding positive of my stay here. The room and property itself was rough. The door to my 2nd floor room barely latched and the deadbolt was broken. The room was muggy and smelled damp. The AC was off when I entered which isnt welcoming when it's 100 degrees outside. The mesh window curtain was ripped. There was an exposed electrical junction box on the ceiling- no idea what was there to begin with as a lamp doesnt make sense in that position and the smoke alarm was conveniently placed right above the bed. The tv had just 5 channels. Not even Fox or ABC which is part of basic cable. There was cracking drywall on the ceiling and the bathroom light was missing a shade. The shower pressure was very good actually but I didnt take my mind off the crumbs and dirt I felt with my bare feet on the carpet. Also, a cricket thought to join me in bed at some point which I can only attribute to the outer doors downstairs that could not close due to being broken somehow. Just passed these outer doors, the ice machine was inside and leaking enough to wet the carpetted stairs next to it. You might be wondering why I didnt mention all this to the staff. My reason is because I would only be there a single night and I did not want to kick up a fuss. They were very nice and helpful in every interaction. I truly feel sorry for the staff here. I cant imagine the complaints the get. This is all on the property management. Shame.
Stayed 1 night in Aug 2025

4/10 Poor

Lewis B. C.

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelted unclean, the power was out for three hrs. and the smoke detect was taken down. Other then that it was fine.
Stayed 1 night in Aug 2025

4/10 Poor

Vaughn

Stayed 1 night in Aug 2025

8/10 Good

Kristy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall good but it seemed like no cable tv was working at all on the tvs.
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Stayed 1 night in Aug 2025

6/10 Okay

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Raj

Stayed 1 night in Aug 2025

2/10 Terrible

Tavyn

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleased

Great service
Stayed 1 night in Aug 2025

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025