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Altos de Chavon Village Vacation Packages

Need the better English speaking & be SMILE. Restaurants should open every day because of not many restaurants in the hotel.

Service is not good.

I wouldn’t say this is a 5star hotel, it’s more like a 3. The actual grounds is what make it beautiful, the palm trees and ambiance. The rooms are outdated and smell funny sometimes like a sewer. Our phone in the room never worked and I brought it up to reception and nothing was done. So we couldn’t order room service or God forbid a call if we had an emergency. Towels were scarce and I had to go to reception to get my own as well as toilet paper. The food was nothing sort of amazing, not many options and my GOD the flies everywhere ALL OVER THE FOOD. Hopefully management can improve the food quality and safety. I really wish we would’ve had a more pleasant experience.