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Alto Rio Senguer Vacation Packages

Shouldn’t be able to charge a resort fee if you don’t have a pool or a restaurant on site… couldn’t even get a plastic cup after hours. The list of things included in the resort fee is insulting to customers intelligence (in room blow dryer, “private entrance”, unlimited local calls, individually controlled air conditioning, etc.). This hotel is run down and full of broken/ dingy furnishings, sandpaper bedding, and trashed flooring. Not to mention you can hear everything from the noisy elevator to the people walking to their rooms at all hours of the night.

I thought the room was very nice. The staff were great. The only complaint I have is that the internet didn't work. Having said that I would still recommend this hotel,

I loved that it was an unique property & easily accessible to everything.

The room was great but did not have a valet as mentioned on website which made parking very complicated.