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The bed being on the floor was terrible

Great hotel in good safe area of Gràcia. Close to Metro. Staff were lovely.

The hotel was very beautifully designed and decorated, the location was perfect and the staff were friendly and accommodating. The food was fantastic and reasonably priced.

Don’t respond to the advance email for early check-in. I did snd paid the room taxes but had to pay again when I actually checked in. I stayed 3 nights snd they still have not reimbursed me - not acceptable. The hotel was clean and the breakfast was very good. Eva was particularly helpful at breakfast.

I loved our stay at The One Barcelona. The bed was very comfortable with soft sheets and a plush mattress, its centrally located for walking ease to Casa Milo & Casa Batllo, the amenities are great, and the staff is excellent. All of the interiors are very modern and luxe. There were only a few downsides to the hotel: 1. The walls/floors creak quite a bit so its noisier of a stay than I would have liked; 2. The pillows are terrible - they go flat in 2 seconds and you have to roll them like a sushi to get any support; and 3. The scale in our room did not work and the body wash was empty when we arrived. Staff remedied this quickly but it was disappointing. There was also some trash on the floor from the last guest.