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Hotel Zazz

3.5 star property

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Photo gallery for Hotel Zazz

Banana Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Reception
Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Property grounds

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
  • Room service
  • Parking available

Explore the area

Map
3711 Central Ave NE, Albuquerque, NM, 87108
  • University of New Mexico
    ‪14 min walk‬
  • University of New Mexico Hospital
    ‪3 min drive‬
  • Kirtland Air Force Base
    ‪7 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪5 min drive‬

Room options

View all photos for Double Queen

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Double Queen

9.0 out of 10
Wonderful
(13 reviews)
  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Banana Suite

Banana Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Banana Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Copper King

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Copper King

8.8 out of 10
Excellent
(56 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio King

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio King

9.6 out of 10
Exceptional
(14 reviews)
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Lobby

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  • Pet friendly
  • Free WiFi
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$149 nightly
The price is $149 total
includes taxes & fees
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About this property

Hotel Zazz

3.5-star hotel in Nob Hill
A full-service spa, an outdoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hotel Zazz offers 48 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

A health club and in-room fitness are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Monets Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, Hotel Zazz features an outdoor pool and a health club. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 100 square feet (9 square meters) include conference space. This Albuquerque hotel also offers spa services, multilingual staff, and karaoke. Guests can use the outdoor pool and health club at a partner property. For a surcharge, an area shuttle within 17 miles is available to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in October 2022.

Hotel Zazz is a smoke-free property.

Speakeasy - This bar serves dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Arabic, English, Farsi, French, Hindi, Spanish, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Area shuttle (surcharge) up to 17 mi
  • Secured, uncovered self parking on site (USD 12 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Speakeasy

Things to do

  • Bicycle repair station
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Yoga classes

Family friendly

  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 100 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Outdoor treatment areas
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1958
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - October 2022
  • Smoking not allowed
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Streaming fitness classes
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 2:30 AM and 6:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • 2 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:30 AM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Zazz Hotel
University Lodge
Hotel Zazz Albuquerque
Hotel Zazz Hotel Albuquerque

Hotel Zazz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 783 reviews
Rating 8 - Good. 133 out of 783 reviews
Rating 6 - Okay. 56 out of 783 reviews
Rating 4 - Poor. 26 out of 783 reviews
Rating 2 - Terrible. 40 out of 783 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly. And the Speakeasy was quite Charming
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Whitney

Stayed 1 night in May 2025

10/10 Excellent

Aleia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were amazing. They were very accommodating to ADA needs and you can tell they like their job. We got to meet the owner who is very charming and sweet. 10/10, would definitely visit again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool hotel. Friendly & personable staff, colorful & creative aesthetic, comfortable rooms, right next to the entertainment district, good rates, and the hidden Speakeasy was an awesome touch!
Stayed 1 night in Apr 2025

4/10 Poor

joshua

Stayed 1 night in Apr 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique decor
Stayed 5 nights in Apr 2025

10/10 Excellent

Jenna

Awesome place
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get away weekend fun

Hotel Zazz has a fun, boutique like atmosphere with friendly staff, bright interior and exterior animal collages painted on the surfaces and a popsicle hour in the afternoon. It’s pretty quiet at night (visited in late April). There’s a great restaurant right across the street, the Farmacy, for breakfast & lunch.
Outside signage
Interior room wall
Hydration room with water & freezer for ice & popsicles
Stayed 2 nights in Apr 2025

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fun stop for us along Route 66. Loved the ideas and enthusiasm surrounding this property, located in a beautiful neighborhood with many great dinner options within walking distance.
Stayed 1 night in Apr 2025

8/10 Good

Sarah

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort

Average nothing amazing about it

The stay was ok. Our room was never cleaned even though we ask. No one went to make beds or take trash. The toiletries are too small and not enough for more than one person The room was very small and the bathroom too. Besides all that the staff is great and the room was clean when we got there Also paying for parking is a scam bec you’re paying and there is enough parking for the guest. The people who should pay are the people at the bar or who are not staying there. Nice hotel but wouldn’t go back to stay there.
Stayed 2 nights in Apr 2025

10/10 Excellent

Delaney

Stayed 1 night in Apr 2025

10/10 Excellent

Autumn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here! The speakeasy was fun, and everyone was so nice. It is off a major road, and the college is nearby, so expect some road noise, but that didn't bother us. We loved that we had plenty of great food options nearby.
Stayed 1 night in Apr 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Toy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will always be our go-to hotel when in Albuquerque. So many great restaurants and the vibe is beyond cool. It's the zazziest!!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Dianne

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Lovely creative boutique hotel.

We love this place! We love the people who own it and who work for them, we love the decor and the imagination, rhe sweet touches and whimsical aspects that went into making this hotel so delightful. We went to the speakeasy on the premises and had delicious cocktails and lovely conversation with the bartender who made them. They have live music some nights and the poop looks so inviting. The ONLY issue is that, if your room has windows facing the main street, use earplugs or have a small noise machine with you. You hear everything there. I hope they can afford to upgrade their windows soon. But in the meanwhile I’ll ask for rooms on the far side of the parking lot.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable hotel

Georgous was so nice and helpful during the departure day, but during the checking, the young lady was not very professional
Stayed 1 night in Apr 2025

10/10 Excellent

Evitchkou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it!!

Our stay was great, the hotel is fabulous. Lots of little touches that make it special. We’ll definitely stay again when in ABQ
Stayed 2 nights in Apr 2025

10/10 Excellent

Daiane

Stayed 1 night in Apr 2025

10/10 Excellent

Krissy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zazzy

Absolutely LOVED this place. Very charming, personal details really make it lovely. 💜
Stayed 4 nights in Mar 2025

10/10 Excellent

THOMAS, RENO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Isaac

Liked: Room comfort
Floors were dirty! Over all room was nice
Stayed 1 night in Mar 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Zazz really is one of a kind. The rooms are beautifully decorated and the hotel itself is bright and colorful and cheery. The staff's positive attitude is reflective of the hotel's quirky stories. And while there weren't many people at the speakeasy, the cocktails were top notch. Second time here and would definitely come back a third and a fourth.
Stayed 1 night in Mar 2025