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Hotel Albuquerque at Old Town

3.5 star property

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Photo gallery for Hotel Albuquerque at Old Town

Hotel Albuquerque at Old Town features a prominent tower with a welcoming entrance and beautifully maintained gardens.
Outdoor dining area with tables and chairs leading to a beautifully adorned archway.
Relax by the serene pool surrounded by lounge chairs and breathtaking mountain views.
Experience the grandeur of our lobby, featuring a high ceiling, dark patterned tiles, and elegant artwork.
Enjoy al fresco dining in our beautifully landscaped garden, surrounded by lush greenery and a charming building with a sloped roof.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
800 Rio Grande Blvd Nw, Albuquerque, NM, 87104
  • Old Town Plaza
    ‪7 min walk‬
  • Albuquerque Convention Center
    ‪4 min drive‬
  • ABQ BioPark Zoo
    ‪5 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪11 min drive‬

Room options

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Junior Suite, Balcony

10.0 out of 10
Exceptional
(14 reviews)
  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Balcony

Traditional Room, 2 Double Beds, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 2 Double Beds, Balcony

9.6 out of 10
Exceptional
(25 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, desk, laptop workspace, blackout drapes

Junior Suite

9.8 out of 10
Exceptional
(22 reviews)
  • 603 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 2 Double Beds

9.2 out of 10
Wonderful
(82 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Balcony

Traditional Room, 1 King Bed, Balcony | Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(76 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(91 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Albuquerque at Old Town

3.5-star hotel in Sawmill Area
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Other amenities include a coffee shop/cafe, a hot tub, and a business center.
Hotel Albuquerque at Old Town offers 188 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Albuquerque at Old Town features an outdoor pool and a hot tub. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance.

Hotel Albuquerque at Old Town is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Hotel Albuquerque at Old Town has a restaurant on site.
Gardunos of Mexico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gardunos of Mexico

Things to do

  • Hot tub
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 39,719 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Hotel Albuquerque at Old Town Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 850 out of 1285 reviews
Rating 8 - Good. 260 out of 1285 reviews
Rating 6 - Okay. 89 out of 1285 reviews
Rating 4 - Poor. 45 out of 1285 reviews
Rating 2 - Terrible. 41 out of 1285 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Ronald

Liked: Staff & service
Disliked: Property conditions & facilities
Fire alarm went off, evacuating when it turned off. Not happy,. Unable to unlock room door had to wait for maintenance to come and open door and replace battery.
Stayed 2 nights in Apr 2025

6/10 Okay

kathleen

Stayed 2 nights in Apr 2025

8/10 Good

Brock

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property was nice enough and was right on the edge of Old Town. This biggest issue was that both the pool and the gym were closed and this was not mentioned at the time of booking and no consideration was made for this. We were on a long rough road trip and were looking forward to a nice hotel and the pool especially. Old Town was underwhelming and the surrounding area was not very walkable with a lot of construction ongoing. On the main thoroughfares you could go a quarter mile without finding a crosswalk.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rosalind I

Stayed 2 nights in Feb 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, room comfort
The hotel was fine. The first night the fire alarm went off at 10:30 for no obvious reason. The second night was b
Stayed 2 nights in Apr 2025

10/10 Excellent

Vinh

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, modern amenities with historical charm
Stayed 1 night in Apr 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything EXCEPT THE BED LINEN. Why can't they use fitted bottom sheets? these were even just draped, not even tucked in. And I had to remove the HUGE and very cold sheets from both top and bottom of the comforter so I could move while sleeping.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and perfect location!
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nicholas

Stayed 1 night in Mar 2025

10/10 Excellent

Stefanie, Midlothian

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Albuquerque was great. Room was very comfortable and area was great for exploring the city and other parts of New Mexico. Free and very easy parking was a huge plus, along with the close proximity to the Sawmill Market.
Stayed 4 nights in Mar 2025

10/10 Excellent

Liza

Stayed 1 night in Jan 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Nina

Stayed 1 night in Apr 2025

10/10 Excellent

Teresa Ann

Liked: Cleanliness, staff & service, property conditions & facilities
At times others on the floor were loud after 11:00 PM
Stayed 4 nights in Mar 2025

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property has a very quaint feel with a Hacienda atmosphere that was very pleasant. This property is within 3 mins walking distance of The Sawmil Market which offers a wide variety of food under one roof.
Stayed 1 night in Mar 2025

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Lovely hotel and very friendly staff. Free secure valet parking is a real plus. Sawmill Market across the street offers a wide variety of informal dining options in a beautiful building.
Stayed 1 night in Apr 2025

10/10 Excellent

William

Stayed 1 night in Apr 2025

8/10 Good

Richard

TV no local channel
Stayed 4 nights in Mar 2025

6/10 Okay

Sharon

Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was friendly, hotel had great amenities, everything was clean, free parking. No complaints, I recommend staying here.
Stayed 2 nights in Mar 2025