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Crowne Plaza Albuquerque by IHG

3.5 star property

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Photo gallery for Crowne Plaza Albuquerque by IHG

Exterior
Exterior
BBQ/picnic area
Premium bedding, desk, laptop workspace, blackout drapes
3 restaurants, breakfast served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
$129
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
1901 University Blvd NE, Albuquerque, NM, 87102
  • Place, Rio Grande Trail
    ‪19 min walk‬
  • Place, University of New Mexico
    ‪3 min drive‬
  • Place, University of New Mexico Hospital
    ‪4 min drive‬
  • Airport, Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mountain View

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Mountain View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(60 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(55 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza Albuquerque by IHG

3.5-star hotel in Northeast Heights
This smoke-free hotel features 3 restaurants, 3 bars/lounges, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Crowne Plaza Albuquerque by IHG offers 261 accommodations with coffee/tea makers and complimentary weekday newspapers. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza Albuquerque by IHG features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 150 meeting rooms. Event facilities measuring 7793 square feet (724 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and a picnic area. Guests can use the outdoor pool at a partner property. Complimentary self parking is available on site.

Crowne Plaza Albuquerque by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Ranchers Club - This restaurant serves dinner only.
StoneStreet - This restaurant serves breakfast, lunch, and dinner. Open daily.
Cantina Lounge - This pub serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Valet parking on site (USD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 15 per person
  • 3 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cantina Lounge
  • Ranchers Club
  • StoneStreet

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 150 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (7,793 square feet of space)

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from November 14 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person
  • Valet parking fee: USD 5 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from August to October
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Albuquerque Crowne Plaza
Crowne Plaza Albuquerque
Crowne Plaza Hotel Albuquerque
Crowne Plaza Albuequerque Hotel Albuquerque
Crowne Plaza Albuquerque Hotel

Reviews

Crowne Plaza Albuquerque by IHG Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 491 out of 1006 reviews
Rating 8 - Good. 231 out of 1006 reviews
Rating 6 - Okay. 136 out of 1006 reviews
Rating 4 - Poor. 93 out of 1006 reviews
Rating 2 - Terrible. 55 out of 1006 reviews

Reviews

10/10 Excellent

Randle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Roncy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Josh K

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Billie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stay was ok but could use a little more attention to the room cleaning.
Stayed 1 night in Aug 2025

8/10 Good

Nathan

Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Stayed 1 night in Aug 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service
I felt safe there.
Stayed 1 night in Aug 2025

8/10 Good

Frans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Over all our stay was good but the hotel is next to the freeway so we could hear all the highway traffic traveling. It's close to the off ramps of I-40 so we could hear people drag racing so we really didn't sleep well. We couldn't live stream Netflix on the TV, kept saying wrong code even though we were using the code listed on the screen. Bed was comfortable and the hotel itself was clean. The woman who checked me in seemed to be in a bad mood.
Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Traveled with partner
Disliked: Amenities
Could be wonderful. The hotel is in a not so great area of the city. We were uncomfortable parking there but grateful there were security patrols. Rugs in halls trapped down e we itch duct tape. Both of our experiences dining were not great. Would not come back.
Stayed 1 night in Aug 2025

8/10 Good

Charmayne

Liked: Cleanliness, staff & service
The bathtub didn't drain properly, the tub would fill up with water when shower was on.
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Stayed 1 night in Aug 2025

6/10 Okay

Alex

Traveled with partner, Traveled with family
Overall stay was ok, air conditioning wasn’t cooling! Place looks old but it’s nice!
Stayed 1 night in Aug 2025

10/10 Excellent

Angel

Stayed 1 night in Aug 2025

8/10 Good

Timothy

Business traveler
Liked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel was a little sketchy but the hotel itself was great and I felt safe there. Really liked the restaurant/bar so we didn't have to leave the property to have dinner.
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Stayed 1 night in Aug 2025

2/10 Terrible

Rita

Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Anna

Stayed 2 nights in Aug 2025

10/10 Excellent

John H.

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this place. The only thing is that, We paid for our Drinks and Dinner in the Restaurant on a credit card. When we were checking out, they had changed our dinner to our room. These were separate charges. So be careful.
Stayed 1 night in Aug 2025

8/10 Good

WEIPING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 4 nights in Aug 2025

10/10 Excellent

Brice

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants,awesome staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Erica

Stayed 2 nights in Aug 2025

6/10 Okay

Jo, Arvada

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Restaurant and bar staff seem to have no training. No greeting, must ask to be helped and then you are made to feel as if you interrupted their conversation. Our second and last visit to this hotel. And to be clear, this review reads as the first.
Stayed 1 night in Aug 2025