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Ramada Plaza by Wyndham Albany

3.0 star property

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Property amenity
Premium bedding, down comforters, pillowtop beds, desk
Business center
Exterior
Premium bedding, down comforters, pillowtop beds, desk

Reviews

4.2 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
3 Watervliet Avenue Ext, Albany, NY, 12206
  • University at Albany
    ‪4 min drive‬
  • Albany Medical Center
    ‪5 min drive‬
  • Colonie Center Mall
    ‪6 min drive‬
  • Albany, NY (ALB-Albany Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Non Smoking

Suite, 2 Bedrooms, Non Smoking | Premium bedding, down comforters, pillowtop beds, desk

Suite, 2 Bedrooms, Non Smoking

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Business Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Business Room, 2 Double Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 Queen Bed, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 2 Double Beds, Non Smoking, Kitchen

Premium bedding, down comforters, pillowtop beds, desk

Standard Suite, 2 Double Beds, Non Smoking, Kitchen

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Double Beds, Non Smoking

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Deluxe Room, 1 Queen Bed, Non Smoking

  • 200 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Mobility)

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Double Beds, Accessible, Non Smoking (Mobility)

  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Efficiency, Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Efficiency, Room, 1 King Bed, Non Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Ramada Plaza by Wyndham Albany

3-star hotel in West End
This smoke-free hotel features a 24-hour front desk, express check-out, and a TV in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, ATM/banking services, a banquet hall, and a vending machine are onsite.
Ramada Plaza by Wyndham Albany offers 216 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, express check-out, and an ATM. Complimentary self parking is available on site.

Ramada Plaza by Wyndham Albany is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Ramada Plaza Albany
Ramada Plaza Hotel Albany
Ramada Plaza Albany Hotel Albany
Ramada Plaza Albany Hotel
Ramada Plaza Wyndham Albany Hotel
Ramada Plaza Wyndham Albany
Ramada Plaza Albany Albany
Ramada Plaza Albany Hotel Albany
Ramada Plaza by Wyndham Albany Hotel
Ramada Plaza by Wyndham Albany Albany
Ramada Plaza by Wyndham Albany Hotel Albany

Ramada Plaza by Wyndham Albany Reviews

Reviews

4.2
Rating 10 - Excellent. 77 out of 1001 reviews
Rating 8 - Good. 87 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 184 out of 1001 reviews
Rating 2 - Terrible. 525 out of 1001 reviews

3.8/10

Cleanliness

5.0/10

Staff & service

4.0/10

Amenities

3.6/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were dirty bathroom was filthy sheet were torn pillows were stained. My whole experience was horrible. Will never stay here or at any Ramada ever again.
Stayed 1 night in May 2025

2/10 Terrible

Gina

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This Ramada is a disgrace to the Ramada name brand. Internet is terrible, no blanket or comforter on bed just 2 sheets. Phone and TV in the room not working. They left previously used toiletries in the bathroom. The room was so dirty and the furnitures rusty. Them people had the nerves to tell me that the bed did not have no blanket when I checked out knowing that they didn’t have any in there. The towels are so small you can even wrap yourself in them. Housekeeping is only on demand. To get new towels you have to return the dirty ones and when you do they only give you one. No trash bag for the trash can. The elevators had a horrible smell like something had died in there, they tried to spray it makes it even worse. Apparently when you check out you have to wait for them to check the room for so call missing items which they don’t even have in the room when you check in. Overall this place is a mess, they need to shut it down or pass it to someone who can renovate it and bring it up to par!!! I would not recommend anyone to stay there.
Stayed 5 nights in May 2025

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place should get a renovation
Stayed 1 night in May 2025

2/10 Terrible

KHALID

Disliked: Cleanliness, amenities, property conditions & facilities
This was easily one of the worst hotel experiences I’ve ever had. The Ramada Plaza by Wyndham Albany is in a shocking state of disrepair, and I regret not reading more reviews before booking. Let’s start with breakfast — if you can even call it that. A prison meal would be an upgrade. Stale bread, watery juice, and rubbery eggs that looked like they’d been sitting out since the night before. Honestly, they’d be better off not offering breakfast at all. It’s almost insulting. The room was no better. The door didn’t even lock properly, which is a major safety issue. I didn’t feel secure for a single minute. On top of that, the TV was tiny and ancient, like something from the early 2000s, and barely worked. The internet was completely useless on the 6th floor — zero signal, no matter how many times I tried reconnecting. Add in musty smells, stained carpets, and unhelpful staff, and this place feels like it’s been forgotten by the Wyndham brand. I don’t know how it’s still in business. Save yourself the headache and spend your money somewhere else.
Stayed 2 nights in May 2025

2/10 Terrible

Lindsay

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were gross. Old, dirty and beds were terrible.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Substandard

Not vacuumed thoroughly, debris on floor, long walls, and corners Not cleaned under the bathroom sink, to space. Holes and walls at baseboard in corners. Paint smears and drips on bathroom molding, toilet seat, ductwork needs cleaning. Two hangers in closet, not enough, shelves, and guard bars in refrigerator missing. Needs to be defrosted. interior of window needs to be cleaned, probably hasn’t been cleaned in at least a year. Overall needs to be repainted in minor repairs.
Stayed 3 nights in May 2025

2/10 Terrible

Jiovanny

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasties hotel ever stayed at Roaches Mice dirty beds bathrooms
Stayed 2 nights in May 2025

6/10 Okay

Andrew

Disliked: Amenities, property conditions & facilities
my door latch was broken. the bathtub didn't drain and the water wouldn't get hot. the complementary breakfast was behind a barrier and had to be requested and served by staff. it was just kind of a grim atmosphere.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Hotel bath room need renovation

The front desk lady is friendly and helpful. The room is clean, but the property is old with leaking tap in the shower with limited water flow, the shower tub should be replaced as when I step in the bath tub, I feel the bottom of it is floating on the water, i.e. it moves. The blanket on the bed is too thin and we have to raise the room temperature to 77F to be able to sleep. The door lock is hard to open with the assigned card and I have to ask the front desk lady to help us to open the door several times. The breakfast is fine with on onsite service person to distribute the food to avoid waste.
Stayed 1 night in May 2025

6/10 Okay

Tyler

Stayed 1 night in May 2025

6/10 Okay

Vivianna

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel looked run-down. The staff was friendly, but it wasn't clean. We found a dead roach on the wall and a bug crawling on the bed. I had reserved two rooms (139 and 140), and in one of the rooms we could not take a shower cause the mat was dirty. I was disappointed. But it was only for one night.
Stayed 1 night in May 2025

2/10 Terrible

Bridget

Stayed 2 nights in May 2025

2/10 Terrible

Althea

Disliked: Cleanliness
Stayed 3 nights in May 2025

2/10 Terrible

virginia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s definitely not up to the Ramada Inn reputation. Moldy order in room and hall carpet, no shower curtain in bathroom, furniture was very old and ill maintained, breakfast food was terrible… much of it badly cooked and un-eatable. Very disappointing stay unfortunately. Would not recommend it to anyone.
Stayed 2 nights in May 2025

2/10 Terrible

Camile

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting false online advertising claiming

I checked in today and walked out there were none of the amenities offered online and the place looked like trash the room smelled and I immediately went to the lobby to ask for a refund and was told to call your number and I was hung up on 3 times I called Expedia and the same response I would get hung up o. So now I’m going to report this to The Better Business Bureau and I am creating a Boog for this false advertising and not being able to get a refund!!
Stayed 1 night in May 2025

2/10 Terrible

Forrest, MONROE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel I have ever stayed at in my entire life. There was visible mold in the bathroom which clearly had only been cursorily cleaned, if at all. The hairdryer plug was cracked and broken on one corner so that if you grabbed it, you’d get an electric shock. The tissue box in the wall was missing and the metal case it normally sits in had sharp edges that I almost cut my hand when reaching for the light switch. Every single surface in this hotel was gross and sticky. The furniture is 50-60 years old & in bad condition. The room itself smelled of cigarette smoke & mildew. The rug was so gross I kept my socks. The bed and pillows were so soft and lumpy that I could not fall asleep. The front desk would not change a $20 bill so I could use in the vending machine and told me “ this is a cashless hotel.” There were no cups in the room & when I asked for one at the front desk, the desk clerk took out a stack of Styrofoam open unwrapped coffee cups, stuck her finger inside two or three of them to pull them off the stack & offered them to me (I prefer cups that packaged in plastic and which the clerk hasn’t stuck her dirty fingers into. The whole hotel was seedy, disgusting and unsafe. I will be contacting Expedia tomorrow to demand a refund. This Ramada, is a franchise and not owned by the Ramada chain. It should not be offered to Expedia members again.
Stayed 1 night in May 2025

2/10 Terrible

sasha

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is falling down there's bug all over the place the elevator was not clean there was so many dirt on the floor and garbage stuff breakfast look disgusting the place one was on sanitized there was no curtain in the bathroom you need to shut down ASAP
Stayed 1 night in May 2025

6/10 Okay

Jacqueline

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I should have looked at more reviews and not just the price... It's very run down, the faucet in the shower has a constant drip, as does the sink. Found a very dirty sock when looking for a workable outlet to plug in my phone charger, gunk on table surface, on mirror, dusty, just generally not clean. Sheets seem ok, but wifi is questionable, stains of carpet and walls and ceiling. Furniture is very... Um. Let's say pulled from resale and garage sale. I found one outlet to plug in my phone in my phone and it wasn't convenient to the bed. One lamp worked. Dim lighting hides a lot. Smelled like cigarettes. At least the AC works.
Stayed 1 night in May 2025

2/10 Terrible

April

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deplorable, disgusting Hotel should be condemned.

The was the most deplorable disgusting hotel I have EVER experienced in LIFE! Live bed bugs, dirty unsanitary bathroom, filthy general area. Holes in the walls Unimaginable how they could even advertise rooms. My family and I left immediately! When we arrived to the lobby to complain Reema the front desk staff was rude and nasty. She said she was the only one there and there was no one do contact. Offering another room would not have been helpful because there were too young ladies in the lobby upset because they had been bitten with bed bugs! I’m unable to upload the actual picture of the bed bug CRAWLING across the bed.
Stayed 1 night in May 2025

2/10 Terrible

Mariah

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing like the pictures. Checked in and went up to our room. It was filthy, lampshades missing, the bathroom was gross with smears of toothpaste on the walls. The smoke detector was also beeping every min indicating the batteries needed to be changed. We went to the front desk and asked if someone could replace the smoke detector battery so i didnt have to listen to it beep all night long. The woman at the desk said there was nobody to change batteries. She pointed at my boyfriend and said hes tall just remove the batteries. I also asked for an extra pillow since there was only 2 for our king sized bed and was told they dont give out extra pillows. We got back to the room and my boyfriend removed the smoke detector batteries and realized it was an expired smoke detector from 2006...not very safe especially in a large hotel not sure who to report it to but will contact the fire marshall for guidance.
Stayed 1 night in May 2025

4/10 Poor

Redouane

Stayed 1 night in May 2025

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn’t have any issues, but this is not the kind of hotel you expect from a Ramada. It needs a major facelift, from the rusty signs, potholes in the parking lot, tattered flags, chipped and worn furniture, etc. Looks like it was probably really nice at one time, but that time was probably 1987.
Stayed 1 night in May 2025

2/10 Terrible

Shannon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE DO NOT STAY HERE

This is the absolute worst hotel we have ever stayed at. The place was very unkept and run down. If it was not 1 am when we stopped here, we would have left, but we need to sleep since we were in the road all day. We had 2 very young kids with us, and I was embarrassed I even brought them here. The pictures are nothing like the hotel what so ever. One of our beds had a burn hole in the sheets, the furniture was broken, blood in the wall, wire holding up the shower curtain rod, and the list goes on. I would never recommend any one to stay here especially if you have a family. Here are actual photos of the hotel.
Stayed 1 night in May 2025

10/10 Excellent

Syrome

Disliked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 14 nights in Apr 2025

6/10 Okay

Jane

Stayed 1 night in Apr 2025