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Hilton Albany

3.5 star property

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Photo gallery for Hilton Albany

Exterior
2 restaurants, breakfast, lunch, dinner served; American cuisine
Serves lunch, dinner, and happy hour
Reception
Indoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pool
  • Bar
  • Parking available
$140
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
40 Lodge Street, Albany, NY, 12207
  • Place, MVP Arena
    ‪3 min walk‬
  • Place, Albany Capital Center
    ‪3 min walk‬
  • Place, The Egg
    ‪5 min walk‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Double Beds

7.2 out of 10
Good
(44 reviews)
  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

LCD TV, pay movies, MP3 dock

Executive Room, 2 Double Beds

7.8 out of 10
Good
(8 reviews)
  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, King Bed

7.0 out of 10
Good
(43 reviews)
  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, King Bed

LCD TV, pay movies, MP3 dock

Executive Room, King Bed

7.6 out of 10
Good
(4 reviews)
  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, One King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, One King Bed

  • 650 sq ft
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

  • 330 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

LCD TV, pay movies, MP3 dock

Suite, 1 King Bed

  • 650 sq ft
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite

  • 650 sq ft
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Room, Accessible | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Accessible

  • 334 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

LCD TV, pay movies, MP3 dock

Room, 1 King Bed, Accessible

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

2 Double Beds

  • Sleeps 4

2 Double Beds Executive Floor

  • Sleeps 4

1 King Bed, Executive Floor

  • Sleeps 2

King Executive Floor Suite

  • Sleeps 2

Executive Floor King Bed Bi-level Suite

  • Sleeps 2

King Room

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

King Suite

  • Sleeps 2

Mobility Accessible Two Double Room with Bathtub

  • Sleeps 4

Mobility Accessible Executive Level King Room with Bathtub

  • Sleeps 2

Accessible Room with Two Double Beds

  • Sleeps 4

Executive King Accessible Room

  • Sleeps 2

King Room-Accessible

  • Sleeps 2

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About this property

Hilton Albany

Hotel in Downtown Albany
Along with 2 restaurants, this hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Hilton Albany offers 385 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 21 years old are not allowed in the fitness facility.

Hilton Albany features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 37000 square feet (3437 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Charter Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
SESSIONS - This lobby lounge specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Mr B Coffee - This coffee shop specializes in American cuisine and serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free train station pick-up shuttle
  • Self parking on site (USD 22 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 27 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Charter Restaurant
  • Mr B Coffee
  • SESSIONS

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station
  • Conference center (37,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hospital bed
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 27 per person
  • Self parking fee: USD 22.00 per night (in/out privileges)
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 21 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Albany Hilton
Hilton Albany
Hilton Hotel Albany
Hilton Albany Hotel
Hilton Albany Hotel
Hilton Albany Albany
Hilton Albany Hotel Albany

Hilton Albany Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 339 out of 1011 reviews
Rating 8 - Good. 200 out of 1011 reviews
Rating 6 - Okay. 199 out of 1011 reviews
Rating 4 - Poor. 138 out of 1011 reviews
Rating 2 - Terrible. 135 out of 1011 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

MICHELLE

Traveled with family
Disliked: Amenities, property conditions & facilities
Dirty, unsafe
Stayed 1 night in Aug 2025

10/10 Excellent

Juffred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

6/10 Okay

Joey, Wayland

Traveled with family and small children, Traveled with group
Disliked: Amenities, property conditions & facilities
The supervisor Shirin was wonderful! She greeted us in the best way, but if not for her, some of the cleaning staff, and us celebrating a wedding then I would have given a lower rating. The property was run down, toilet needed replacing, and mini-frig froze out water and food. The pool was freezing cold with a metal pipe dribbling water. Worst part was there were no towels. I went to the front desk to ask for towels and they said they would send them down. 40 minutes later we were wet and cold. When I asked a suited employee walking by for assistance, they dismissed me and said “I don’t know where you would get towels”. Needless to say, I went into the fitness center to grab three sweat towels for my 4-year old, wife, and me to dry off a little before going up to the room. I expect more from the Hilton brand. I’ve had good if not great experiences in the past.
Stayed 1 night in Aug 2025

6/10 Okay

Igor

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The bath tub did not drain fast enough. Felt like we were showering in a puddle.
Stayed 1 night in Aug 2025

2/10 Terrible

Levon

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was missing basic/necessary amenities, shower head was not working, I called the guest services twice and by the time they sent someone we had to check out. Basically we weren't able to shower. I would not stay here again or recommend anyone!
Stayed 1 night in Aug 2025

10/10 Excellent

Santhosh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

santhosh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Daniel

Stayed 1 night in Aug 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful!
Stayed 1 night in Aug 2025

8/10 Good

Maurissa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Lila

Disliked: Staff & service
Very bad experience at check in. The staff is rude
Stayed 4 nights in Jul 2025

8/10 Good

Sherman

Liked: Room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Maria

Disliked: Property conditions & facilities
nothing unique. problems with door in bedroom keep going to front desk to correct. no access to the parking lot from the Lobby, very small showers (can't figure out how a tall/big person can take a shower with no issues. no a single bottle of water in bedroom at arrival time. not so pleasant front desk personnel. Lobby area very gloomy and unattractive.
Stayed 1 night in Aug 2025

6/10 Okay

Aidan

Stayed 2 nights in Aug 2025

8/10 Good

Brian

Liked: Cleanliness
Parking garage was a pain
Stayed 1 night in Aug 2025

6/10 Okay

JULIA

Stayed 3 nights in Aug 2025

4/10 Poor

Chad

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is a dump. Hallways are dirty, my room had stains on the floor, the ac barely worked, the ice machines were all broken, the elevators were broken, the front door was broken, the front desk was understaffed, and basically everything in this hotel was dirty or broken. I am stunned a downtown Hilton was this bad. It’s more like a motel 6 than a Hilton. Can’t believe I paid that much for a place that disgusting.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anderson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Annual Conference

Room was very comfortable in all aspects. There are dining options
Stayed 1 night in Apr 2025

2/10 Terrible

Edward

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to wait four hours to get a room and when I got the room, there was no windows in the living room area. The shower was nasty so was the sink and the TV in the living room did not work. They should be ashamed.
Stayed 2 nights in Jul 2025

8/10 Good

Daniel

Stayed 2 nights in Jul 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

2/10 Terrible

Lourdes, New Britain

Traveled with family and small children
Disliked: Cleanliness, amenities
It was middle of July and my room stayed hot 75 degrees called front desk never sent maintenance, toilet barely flushed. I was there for my graduation Wish I booked another hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Jahliek

Stayed 1 night in Jun 2025

2/10 Terrible

Kathryn

Disliked: Cleanliness, amenities, property conditions & facilities
Here's a more polished and professional rewrite of your message while keeping the tone direct and honest: --- We stayed at the hotel from June 27 to June 29 for a lacrosse tournament. Unfortunately, our experience did not meet expectations. Upon check-in, the front desk staff simply asked for my name, handed me the room key, and pointed toward the elevators. There was no information provided about the hotel—no mention of breakfast hours, restaurant schedule, or amenities like the pool or gym, which I never ended up locating. When we got to the room, we were exhausted and went straight to sleep. Later, when we used the bathroom, we found the sink dirty and full of hair, as if someone had just shaved and it hadn't been cleaned. There was also no fan in the bathroom, and the ceiling was peeling and sagging. I reported the issue both through Expedia and directly to the front desk, requesting that housekeeping clean the room by 2 PM. I received no apology or acknowledgment—just silence. When we returned around 8 PM, the room still hadn’t been cleaned. I called the front desk and explained the situation, including that I work in the hotel industry and understand that housekeeping may not be available that late. I simply requested some fresh towels and that the trash be removed. Someone came up with towels and trash bags, but when I asked if I could hand him the trash, he replied, “I’m not here to take your trash.” At that point, I didn’t even bother
Stayed 2 nights in Jun 2025