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Country Inn & Suites by Radisson, Downtown Albany New York

2.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Downtown Albany New York

Lobby
Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Terrace/patio
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Laundry
  • Housekeeping
  • Air conditioning
$128
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
300 Broadway, Albany, NY, 12207
  • Place, MVP Arena
    ‪5 min walk‬
  • Place, Albany Capital Center
    ‪8 min walk‬
  • Place, The Egg
    ‪11 min walk‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 460 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Mobility Accessible, Non Smoking

Suite, 2 Queen Beds, Mobility Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Mobility Accessible, Non Smoking

  • 525 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(25 reviews)
  • 284 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson, Downtown Albany New York

Hotel in Downtown Albany
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a conference center. Free full breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Change of towels is available on request.
Country Inn & Suites by Radisson, Downtown Albany New York offers 135 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Albany hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is complimentary. Business amenities consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. A complimentary breakfast is offered each morning. Event facilities measuring 3000 square feet (279 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and laundry facilities. Onsite parking is available (surcharge).

Country Inn & Suites by Radisson, Downtown Albany New York is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center (3,000 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (42 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Albany Hotel
Country Inn & Suites by Radisson, Downtown Albany New York Hotel

Reviews

Country Inn & Suites by Radisson, Downtown Albany New York Reviews

8.0

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 167 out of 387 reviews
Rating 8 - Good. 100 out of 387 reviews
Rating 6 - Okay. 66 out of 387 reviews
Rating 4 - Poor. 28 out of 387 reviews
Rating 2 - Terrible. 26 out of 387 reviews

Reviews

10/10 Excellent

ANGELINA

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Jun 2025

4/10 Poor

Christian

Liked: Staff & service
Disliked: Cleanliness
While those things control-able by the staff were very acceptable The location is terrible. No parking both nights when we got to the property. Property sits adjacent to the highway. It felt like we were under the highway. Abandoned buildings and vacant underpasses surrounded the property. Also, bus terminals and city bus storage sits behind the property. More than once were confronted by homeless people when we went to the car. It did not feel safe in the neighborhood. I would not recommend this property for families.
Stayed 2 nights in Jul 2025

4/10 Poor

Tracy

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We checked in about 11pm- we got there and there was no parking available (so had to find street parking)- we got to our rooms and 1 was 80 degrees - air appeared to be in, but room never got below 78. We called the desk and they sent someone up quickly, but he said it was on and fine- and let 2 fans. The second room we had the air sort of worked, but there was a musty smell in it.
Stayed 1 night in Jul 2025

10/10 Excellent

tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for value.
Stayed 2 nights in Jul 2025

4/10 Poor

Kelsey Gates

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was difficult to find, and dark and felt unsafe upon approach. The staff at the Reception desk were not helpful, and provided no information regarding parking, amenities and check-in/check-out. The cost of parking per day was not disclosed until my second night, and my key card access was cut-off after one night, despite booking multiple nights. The room was not clean upon inspection, with visible carpet stain, hair in the bathroom, and mold in the corner.
Stayed 2 nights in Jul 2025

10/10 Excellent

Silver

Stayed 3 nights in Jul 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Julie

I stayed here one night at the beginning and one night at the end of my trip.The staff on Wednesday were wonderful. The staff on Sunday were just ok. Over all everything is clean and quiet. There is only one restaurant really in safe walking distance and unfortunately nothing open if you arrive after 6 on Sunday night. Both stays I went down for breakfast and then my room key stopped working and I had to go back down to get my key updated.
Stayed 1 night in Jul 2025

4/10 Poor

john

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Latoshia

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities
When you first walk into the hotel it has a bad odor. The smell is also in the rooms. Not sure what the smell is but it’s not very pleasant. Parking: You pay $19.99 for parking and then you can’t find a parking spot. We were told the spots are first come first serve. If there are 190 parking spots and 134 rooms and each car has to pay for parking there shouldn’t be an issue with finding a spot. We were then told to park on the street OR at the greyhound terminal for $30. This caused a lot of havoc last night because so many people paid for parking and there we no parking spots. We asked for extra towels and wash cloths at 9am and by 10:20am we hadn’t received them so when my niece went downstairs to ask for them she was told we had to request them from our room (although they handed another customer towels at the counter). So we called again and the guy answering the phone had someone bring them up at about 10:40am. There was a small hole over the toilet (we stuffed tissue in it) which was weird.
Stayed 1 night in Jul 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here!

Traveling for sports. Hotel looked great online. Looks are very deceiving! Hotel surrounded by abandoned boarded up buildings. They charge an xtra 20 dollars a night for parking which is not on website. Gym closed due to walls & floors collapse,1 washer & dryer that did not work, ice machine in entire hotel broke except for one on second floor. Hookers & bums soliciting in parking lot that were allowed in lobby for water!? Very unsafe. Shower broke water soaked entire bathroom, plug in tub not working, front desk attendants useless. Very disgusted & dissapointed, hallways dark & set up as a maze.
Stayed 2 nights in Jul 2025

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms and bed , staff very polite . Not much around hotel but good nights sleep.
Stayed 1 night in Jul 2025

6/10 Okay

Danielle

Stayed 1 night in Jul 2025

6/10 Okay

Danielle

Traveled with partner
Liked: Cleanliness, staff & service
Staff was extremely nice and helpful. They over changed us $129 both night but said it was going to be fixed. Also paid $20 a night $40 for both nights for parking and there were no spots available. We had to pay to park at the bus station down the road. They did say we would be reimbursed the $40. Breakfast was very limited. Rooms were clean and spacious. But all and all wouldn’t stay again.
Stayed 1 night in Jul 2025

8/10 Good

Eileen

Traveled with family
Liked: Cleanliness, staff & service, amenities
My concern/complaint would be the parking fee they charge for a lot that can not house all the guest cars! We paid an additional fee & ended up parking on the street! Poor management policy! The staff employees are all very nice!
Stayed 1 night in Jul 2025

10/10 Excellent

Phyllis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Rooms cleaned daily. Plenty of towels and pillows. Comfortable bed. Clean and fresh! Friendly and helpful staff. Only two minor issues: the room was a little too cold despite adjusting the thermostat. The hotel was at capacity on our second night so parking was difficult.
Stayed 2 nights in Jul 2025

10/10 Excellent

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Quick check in and clean well kept property and room
Stayed 1 night in Jul 2025

8/10 Good

Ishrat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was good. Just there was no toiletries in the bathroom- like hand washing soap, makeup remover, small lotion etc.
Stayed 1 night in Jul 2025

10/10 Excellent

NANCY, BRIDGEPORT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , convenient location. Nice clean comfortable rooms. Good amenities. Outside parking is a little tight. Too desolate of an area at night to walk anywhere.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor customer service

Booked through hotels.com, it was advertised that they offered a shuttle through the hotel, that was the main reason we booked with them. When we checked in they said they no longer did that with no remorse whatsoever. They said they would try to help us out, which I thought was great. However, after two promised phone calls--that never happened, we were told there was nothing they could do----not even really offering to make things right. If we had a vehicle we would have left and went elsewhere. I doubt the guy at the front desk even attempted to call anywhere to help us out. We were there for my Mom's funeral, you would think they would have had some sympathy but no. Rooms were clean enough and beds were comfy but I would not recommend booking with them unless you like poor or non-existent customer service.
Stayed 1 night in Jul 2025

4/10 Poor

Char

Traveled with family
Liked: Cleanliness, staff & service
When we got to the room there was no air conditioning. Called down to front desk and was told they had no other rooms . Maintenance was great he came to the room and said he would get us another room which he did. The drains in the sink and tub drained so slow that you could not finish your shower as the water was above your ankles. That was gross. Rooms need updating.
Stayed 1 night in Jul 2025

10/10 Excellent

Melisa, Montreal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

2/10 Terrible

Andrew

Disliked: Cleanliness
Bed bugs in one of the beds
Stayed 1 night in Jul 2025

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms and hotel are very clean. Breakfast is decent and does the job. If you are not familiar with this area be careful wandering around there. The hotel grounds itself are very safe. Annoying to pay for parking but it is what it is. All around 8/10 for hotel experience.
Stayed 3 nights in Jul 2025