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Best Western Plus Franklin Square Inn Troy/Albany

2.5 star property

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Photo gallery for Best Western Plus Franklin Square Inn Troy/Albany

Terrace/patio
Blackout drapes, iron/ironing board, free cribs/infant beds, Internet
Suite, 1 King Bed, Balcony, River View (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, Internet
Suite, 1 King Bed, Non Smoking (with Sofabed) | Living area | 32-inch flat-screen TV with cable channels, TV
Suite, 1 King Bed, Balcony, River View (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Laundry
  • Gym
  • 24/7 front desk
  • Parking included
$151
includes taxes & fees
Nov 27 - Nov 28

Explore the area

View in a map
One Fourth Street, Troy, NY, 12180
  • Place, Rensselaer Polytechnic Institute
    ‪3 min walk‬
  • Place, Troy Savings Bank Music Hall
    ‪5 min walk‬
  • Place, Russell Sage College
    ‪6 min walk‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 284 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, River View (with Sofabed)

Suite, 1 King Bed, Balcony, River View (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Suite, 1 King Bed, Balcony, River View (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Living area | 32-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Flat Screen Television, Desk, Wi-Fi

  • Sleeps 2

View all photos for 1 King Bed, Mobility Accessible, Roll in Shower, Pet Friendly Room, Non-Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

1 King Bed, Mobility Accessible, Roll in Shower, Pet Friendly Room, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Flat Screen Television, Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 2

Suite-2 Queen Beds, Non-Smoking, Sofabed, Dry Bar, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Sitting Area, Dry Bar, Shower Only

  • Sleeps 4

1 King Bed, Non-Smoking, Larger Room, Sofabed, High Speed Internet Access

  • Sleeps 4

2 Queen Bed Wifi Coffee Maker Hairdryer Iron and Ironing Board Non Smoking

  • Sleeps 4

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Flat Screen Television, Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 4

King Suite with Sofabed and River View, Fireplace, Balcony

  • Sleeps 4

1 Queen Bed, Mobility Accessible, Bathtub, Pet Friendly Room, Non-Smoking, Full Breakfast

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, 2 Room, Sofabed, Dry Bar, SPA Shower

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Larger Room, Sofabed, Sitting Area, Microwave and Refrigerator, Wi-Fi

  • Sleeps 6

Accessible-1 King, Mobility Accessible, Roll In Shower, Wifi, Non Smoking

  • Sleeps 2

King Suite With Sofabed-Non Smoking

  • Sleeps 4

Standard King Room-Non-Smoking

  • Sleeps 2

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About this property

Best Western Plus Franklin Square Inn Troy/Albany

Troy hotel walkable to Rensselaer Polytechnic Institute
This smoke-free hotel features a 24-hour fitness center, a coffee shop/cafe, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Best Western Plus Franklin Square Inn Troy/Albany offers 88 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast. A computer station is located on site and wired and wireless Internet access is complimentary. A business center is on site. This Troy hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Complimentary self parking is available on site.

Best Western Plus Franklin Square Inn Troy/Albany is a smoke-free property.

Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A coffee shop/cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

BEST WESTERN PLUS Franklin Square Albany
BEST WESTERN PLUS Franklin Square Inn Albany
BEST WESTERN PLUS Franklin Square Inn Troy Albany
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Best Western Plus Franklin Square Inn Troy/Albany Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 574 out of 1003 reviews
Rating 8 - Good. 281 out of 1003 reviews
Rating 6 - Okay. 71 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nuridiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, staff was friendly and accommodating. Breakfast was versatile.
Stayed 1 night in Aug 2025

2/10 Terrible

Amy

Stayed 1 night in Aug 2025

10/10 Excellent

Maria, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

John

Business traveler, Traveled with family
Disliked: Amenities
Decent breakfast, rooms were noisy
Stayed 1 night in Aug 2025

10/10 Excellent

Rom, Colorado Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Great stay at Best Western Plus Franklin Square Inn! The staff was very friendly and accommodating, and the hotel was spotless. The location is perfect—right in the center of Troy, close to everything. Highly recommend for anyone visiting the area.
Stayed 2 nights in Aug 2025

6/10 Okay

Kyle

Stayed 1 night in Aug 2025

2/10 Terrible

Rom, Colorado Springs

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. We arrived at 1 a.m. to find a transient outside the entrance, and there were no clear signs showing the lobby is on another floor. Staff made me feel like I was bothering them by checking in late. The room was the worst part—smelled like sweat and dampness, like a dirty locker room. It felt unclean, and I couldn’t even sleep worrying about bed bugs. I left the next morning and booked another hotel, even though this stay was prepaid. Not worth the money or the stress.
Stayed 1 night in Aug 2025

8/10 Good

Julia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and clean. Just what I needed after a long busy day of work and travel. I got some well needed rest.
Stayed 1 night in Aug 2025

8/10 Good

Shawn

Stayed 1 night in Aug 2025

8/10 Good

Kelly

Stayed 5 nights in Jul 2025

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bed. Shower was nice. Nice tv and stations. Breakfast was good
Stayed 1 night in Aug 2025

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
No thanks
Stayed 1 night in Aug 2025

10/10 Excellent

Katherine

Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Vincent

Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Placed in the heart of downtown Troy! Close to unique shops, great coffee shops, lots of dining options and the very best Saturday Farmers Market. Staff is always friendly, and they do a great complimentary breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good bed comfortable,breakfast good,parking good
Stayed 7 nights in Jul 2025

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is great, and there’s a neat little bbq place across the road, I would just avoid going out too far at night!
Stayed 3 nights in Aug 2025

8/10 Good

Minta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. Couldn’t give it 5 stars due to cleanliness. My room smelled of stale cigarette smoke. I asked about changing rooms and was told they were all sold out. Otherwise things were good. I didn’t partake, but the daily breakfast seemed popular among the guests with the lobby eating area full of guests each morning.
Stayed 4 nights in Jul 2025

6/10 Okay

Richard

Stayed 1 night in Jul 2025

10/10 Excellent

Rashonda

Stayed 3 nights in Aug 2025

8/10 Good

Christopher

Stayed 2 nights in Aug 2025

10/10 Excellent

Clemen

Stayed 1 night in Aug 2025

8/10 Good

Emilie

Stayed 1 night in Jul 2025