DoubleTree by Hilton Canton Downtown

4.0 star property

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Canton Downtown

Breakfast, lunch and dinner served
Terrace/patio
Exterior
Ballroom
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Breakfast available
$110
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
320 Market Ave S, Canton, OH, 44702
  • Place, National First Ladies' Library
    ‪1 min walk‬
  • Place, Canton Classic Car Museum
    ‪3 min walk‬
  • Place, Canton Palace Theatre
    ‪8 min walk‬
  • Airport, Akron, OH (CAK-Akron-Canton)
    ‪14 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(69 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Fitness)

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Fitness)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.8 out of 10
Exceptional
(8 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (2 Room)

8.0 out of 10
Very good
(2 reviews)
  • 416 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility, 2 Room)

  • 416 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Rooms)

  • 416 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Commissioners)

  • 416 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(60 reviews)
  • 329 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 329 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 329 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(5 reviews)
  • 329 sq ft
  • Sleeps 4
  • 2 Queen Beds

Fitness King Room

  • Sleeps 2

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

Room, 1 King Bed, Accessible, Bathtub(Mobility and Hearing)

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

Mobility Accessible-Two Queens with Tub

  • Sleeps 4

Two-Room King Suite

  • Sleeps 4

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, 2 Rooms)

  • Sleeps 4

Two Room King Suite-Mobility Accessible Tub

  • Sleeps 4

1 King Commissioners Suite

  • Sleeps 4

Similar properties

About this property

DoubleTree by Hilton Canton Downtown

4-star hotel in Downtown Canton
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
DoubleTree by Hilton Canton Downtown offers 164 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Canton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

DoubleTree by Hilton Canton Downtown features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 8 meeting rooms. Event facilities measuring 11399 square feet (1059 square meters) include conference space. This business-friendly hotel also offers a terrace, concierge services, and dry cleaning/laundry services. Parking is available onsite for a surcharge. A total renovation of this property was completed in November 2020.

DoubleTree by Hilton Canton Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
330 Bar & Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 for adults and USD 18 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 330 Bar & Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 11,399 square feet of conference space
  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 1986
  • Communal living room
  • Comprehensive recycling policy
  • Reception hall
  • Renovated entire property - November 2020
  • Smoking not allowed
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 18 for children
  • Self parking fee: USD 15.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand McKinley Hotel
Hotel McKinley
McKinley Grand
McKinley Grand Canton
McKinley Grand Hotel
McKinley Grand Hotel Canton
McKinley Hotel
McKinley Grand Hotel Canton, Ohio
McKinley Grand Hotel
Doubletree By Hilton Canton
DoubleTree by Hilton Canton Downtown Hotel
DoubleTree by Hilton Canton Downtown Canton
DoubleTree by Hilton Canton Downtown Hotel Canton

DoubleTree by Hilton Canton Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 685 out of 895 reviews
Rating 8 - Good. 135 out of 895 reviews
Rating 6 - Okay. 46 out of 895 reviews
Rating 4 - Poor. 17 out of 895 reviews
Rating 2 - Terrible. 12 out of 895 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jonathan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower had mold , Dirty carpets throughout hotel. Hotel pool was also very dirty ceiling was peeling. For a Hilton this hotel was absolutely disgusting.Do better Hilton!!! For the price we paid i was not happy at all i didnt even feel safe & felt dirty the whole time we stayed. Worst hotel experience ever!!! I cried about how dirty it was upon getting into our room and went and bought a broom vac and a ton of cleaning supplies and cleaned our room just to feel comfortable enough to go to sleep. After a deep clean i was content,but spent almost 13 hours to acheive the level of cleanliness i would deem appropriate.This place is awful and needs updating and a new cleaning staff or management because someone is obviously not doing their job.
Stayed 3 nights in Aug 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. We had snacks at the bar that were excellent!
Stayed 1 night in Aug 2025

10/10 Excellent

Stewart, las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
valet parking would be a nice touch
Stayed 1 night in Aug 2025

10/10 Excellent

Bret A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything top notch
Stayed 1 night in Aug 2025

10/10 Excellent

Joyce

Business traveler
Staff was very nice and helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Alyssa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Najiyyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

William

N/A
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan, Tecumseh

Liked: Cleanliness, staff & service, property conditions & facilities
The apps at the restaurant were incredible! Very friendly staff and great rooms and beds!
Stayed 1 night in Aug 2025

10/10 Excellent

Alexis

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Jeffrey

Traveled with family
Disliked: Cleanliness, staff & service

Ok at best, won’t be back

Pros- friendly quick check in, spacious room Cons- dirty bathroom, parking, other quests not family friendly activities.
Stayed 1 night in Aug 2025

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the hotel restaurant was excellent, but the portions especially the sides were way too much. Wasted food. Consider reducing amount of fries, onion rings, etc. We ate breakfast and dinner in the hotel every day Jessica, restaurant server, was outstanding, very personable, professional and was very attentive to all our needs. Jessica is definitely the employee of the month.
Stayed 3 nights in Aug 2025

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff very friendly. Restaurant/bar was nice but under staffed. We had to eat outside of hotel because the restaurant was so far behind in the kitchen.
Stayed 1 night in Aug 2025

6/10 Okay

Kimberly

Traveled with family
Liked: Staff & service, room comfort

Better to stay at a non-Hilton chain.

Lobby smelled like a sewer. Tv didn't work for the first few hours. Coffee was expensive at the bar. Street parking only or $15/day for lot across the street,
Stayed 1 night in Aug 2025

10/10 Excellent

David K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff!
Stayed 1 night in Aug 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay!

This is my second stay at this hotel. Great downtown location and less than 10 minutes to Hall of Fame Village.
Stayed 2 nights in Aug 2025

8/10 Good

Craig, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good property. But room was dusty and dirty.
Stayed 1 night in Aug 2025

10/10 Excellent

Angie

Stayed 1 night in Aug 2025

4/10 Poor

Nathan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very uncomfortable bed, dirty bathroom and walls. Very unimpressed for the price that we paid. Honestly had such a bad time in the city itself as well with everything being closed and out of business I probably will never come back to the city.
Stayed 2 nights in Aug 2025

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the food, friendly staff, the comfortable mattress, and the amenities.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Debbie

Stayed 4 nights in Jul 2025