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Comfort Inn & Suites Copley Akron

2.5 star property

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Photo gallery for Comfort Inn & Suites Copley Akron

Free daily self-serve breakfast
Lobby
Desk, blackout drapes, iron/ironing board, rollaway beds
Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • Air conditioning
$93
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
160 Montrose West Ave, Akron, OH, 44321
  • Place, Summit Mall
    ‪4 min drive‬
  • Place, Stan Hywet Hall and Gardens
    ‪13 min drive‬
  • Place, University of Akron
    ‪14 min drive‬
  • Airport, Akron, OH (CAK-Akron-Canton)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
Radisson Hotel Akron/Fairlawn
  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
2.8 out of 5, 1,004 reviews
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About this property

Comfort Inn & Suites Copley Akron

Akron hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Weekly housekeeping is available.
Comfort Inn & Suites Copley Akron offers 51 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn & Suites Copley Akron features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Comfort Inn & Suites Copley Akron is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (52 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 4 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus West Akron Inn Suites
Best Western Plus West Akron
Best Western Plus West Akron Inn

Reviews

Comfort Inn & Suites Copley Akron Reviews

7.0

Good

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 286 out of 945 reviews
Rating 8 - Good. 246 out of 945 reviews
Rating 6 - Okay. 166 out of 945 reviews
Rating 4 - Poor. 101 out of 945 reviews
Rating 2 - Terrible. 146 out of 945 reviews

Reviews

2/10 Terrible

Ethan

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Michael

Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

Joyce

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid in advance for 2 queen beds they gave me one king bed and me and my mom had to share , the hotel and the room smelled like mildew the back wall was full of mildew , only ice machine was on the 3rd floor then the elevator had a sign that said the elevator only works on floors 3 & 4 so i walked back to floor 1 to get to my room at breakfast the cabinet door in the food area was on the floor and the desk clerk used tape to tape it up , the side door of the hotel was not locked so anyone could come in , no need for room key , trash cans was full on the 1st floor only good thing was the breakfast it was good
Stayed 2 nights in Jul 2025

6/10 Okay

Carolyn

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Room was clean and dated. Bed was okay. Not what I’m used too for a comfort inn. Plus they charge a deposit for damage. They have my card. Don’t like the idea of taking my money. And not returning it for 2 weeks. Room is old lots of previous damage.
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Forgot my shaving kit in room. Had expensive prescriptions in kit. Cant get any help getting it back. It's in the lost and found.
Stayed 1 night in Jul 2025

2/10 Terrible

Amanda

Traveled with group
Disliked: Cleanliness
Didn't receive my deposit back
Stayed 2 nights in Jul 2025

2/10 Terrible

Crystal, morgantown

Traveled with family
Horrible experience with this hotel. The keys didn't work when we checked in and there was a sign at the elevator that said it was only for the 3rd and 4th floors and that you had to use the stairs if you were staying on the 2nd floor. Not convenient if you have a lot of luggage. I also called the hotel before booking to make sure that the pool would be open. I should've known from the other reviews that the pool would be closed. When we asked to be refunded so that we could change hotels to one that had a pool for our kids, the manager refused to refund us. We contacted corporate who immediately refunded us (by giving us points) and stated that they would file a complaint against the hotel for not providing the advertised amenities. We understand that things happen and that the pool may need to be closed for awhile, but the manager was extremely rude and would not provide a refund even though we immediately asked for one upon learning that the pool was closed (within 5 minutes of checking in). She said it would possibly re-open at 8pm but closes at 10pm so our kids would not be able to swim since we already had plans at that time. The only reason we booked this hotel is so our kids could swim. Horrible customer service!
Stayed 1 night in Jul 2025

6/10 Okay

Jamilla

Disliked: Cleanliness, property conditions & facilities
The front desk woman was very nice but the unexpected 100 deposit fee which I did not read or see
Stayed 1 night in Jul 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 1 night in May 2025

2/10 Terrible

Sarah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our stay at this Comfort Inn & Suites was very disappointing. We were given a room on a floor with no elevator access and told there were no alternatives — yet we later saw a sign that other rooms on elevator floors were being used for storage. Our keycards stopped working daily, and we had to get them reprogrammed each time — sometimes after already climbing the stairs. The pool was over-chlorinated with hairballs around the edges, and housekeeping was unreliable. Despite confirming with staff, our room was never fully cleaned — trash wasn’t emptied, towels weren’t replaced, and we had to go to the front desk for basics like toilet paper and tissues. The beds were uncomfortable, and the A/C barely worked. Staff was friendly and did help with luggage at checkout, but overall the experience was frustrating enough that we won’t be staying at any Comfort Inn again.
Stayed 6 nights in Jun 2025

6/10 Okay

Clint, kokomo

Love the EV charging station, but need them both working.
Stayed 2 nights in Apr 2025

6/10 Okay

Clint, kokomo

love the EV Charging Station need to get them both working though.
Stayed 1 night in May 2025

6/10 Okay

Clint, kokomo

Disliked: Property conditions & facilities
I love that there is an ev charging station
Stayed 2 nights in May 2025

8/10 Good

CHRIS

Business traveler
Liked: Staff & service, room comfort

Overall good...just a few things need fixed

Traveled to officiate a funeral. The hotel was ran down on the outside, bit clean and nice on the inside, other then the elevator. The staff was friendly, and the breakfast was delicious. Overall a great experience here!
Stayed 2 nights in Jun 2025

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Traci

Stayed 2 nights in Jun 2025

4/10 Poor

Annette

Traveled with partner
No housekeeping services were available during our week long stay. Pool was closed for half of our stay.
Stayed 5 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Tiffany

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We picked this place because of the pool. I was assured it was working but when I got there of course it was out of order. My husband and I asked the lady do we get any accommodations or anything and was told “ They sell rooms not pools”. Last time staying there and the elevator is scary and old old, take the stairs
Stayed 1 night in Jun 2025

4/10 Poor

Laura

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Not allowed to use elevator for floor 2 was weird. Elevator was a bit shabby. In room refrigerator didnt work 1/2 the time and when it did it leaked water Shower curtain wasnt wide enough for shower. Shower head leaked when turned on, Water wouldnt drain in tub. They did try to fix it the first night and told us they would check in with us the next day to see if it was fixed. Not only did they not check in with us to see if it was fixed ( it wasnt) but they ignored our room and didnt even refresh the room or give us new towels. Nobody at front desk to talk to most of the time. All in all. Will never go back and will not recommend to anyone.
Stayed 2 nights in Jun 2025

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Dino

Liked: Cleanliness
Disliked: Property conditions & facilities
Beds were decent. Room had no toliet paper. Shower drain was extremely slow.
Stayed 1 night in Jun 2025

8/10 Good

Rita

Liked: Cleanliness, amenities, property conditions & facilities
When leaving, elevator not work. Bouncrd luggage down from 4th floor
Stayed 4 nights in Jun 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 3 nights in Jun 2025