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Get an overview of this hotel
4-star Airlie Beach hotel steps from Airlie Beach Lagoon

Popular property highlights

Free WiFi
Restaurant
Smoke-free property
Concierge services

Location

Situated by the ocean, this luxury hotel is within a 15-minute walk of Airlie Beach Lagoon and Port of Airlie. Cannonvale Beach and Shute Harbour Jetty are also within 9 mi (15 km).

Hotel Features

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include concierge services, express check-out, and tour/ticket assistance.

Room Amenities

All 40 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include premium bedding and down comforters, and guests will also find furnished balconies and MP3 docks.

Languages Spoken

  • English

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Heart Hotel and Gallery Whitsundays

277 Shute Harbour Road, Airlie Beach, QLD 4802

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 10 and AUD 30 for adults, AUD 10 and AUD 30 for children (approximately)
  • Airport shuttle fee: AUD 35 per person (roundtrip)
  • Airport shuttle fee per child: AUD 35 (roundtrip), (from 1 to 12 years old)
  • Nearby parking fee: AUD 10 per day
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 8:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Credit card pre-authorization

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Car not required

Staff does not wear personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A car is not required for transportation to and from this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Enhanced food service safety measures are in place.

Hotel Names

  • Heart Hotel Gallery Whitsundays Airlie Beach
  • Heart Hotel Gallery Whitsundays
  • Heart Gallery Whitsundays Airlie Beach
  • Heart Gallery Whitsundays
  • Heart Gallery Whitsundays lie
  • Heart And Gallery Whitsundays
  • Heart Hotel and Gallery Whitsundays Hotel
  • Heart Hotel and Gallery Whitsundays Airlie Beach
  • Heart Hotel and Gallery Whitsundays Hotel Airlie Beach

Hotel Amenities

Property Features

Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers tour/ticket assistance, gift shops/newsstands, and a garden. Guests can use the outdoor pool at a partner property.

Heart Hotel and Gallery Whitsundays is a smoke-free property.

  • Walkway to water
  • Coworking spaces
  • Bar/lounge
  • Art gallery on site
  • Elevator
  • Front desk (limited hours)
  • Porter/bellhop
  • Restaurant
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 2016
  • Coffee shop or café
  • Free WiFi
  • Smoke-free property
  • Luggage storage
  • Distance from property (meters) 1
  • Breakfast available (surcharge)
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Beach towels
  • Total number of rooms - 40
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Garden

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms

Room Amenities

Heart Hotel and Gallery Whitsundays offers 40 accommodations with MP3 docking stations and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include complimentary local, long-distance, and international calls (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

  • Wheelchair accessible
  • Daily housekeeping
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Ceiling fan
  • Espresso maker
  • Designer toiletries
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • Blackout drapes/curtains
  • In-room safe (laptop compatible)
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • MP3 docking station
  • Furnished balcony
  • Free long-distance calls
  • Free international calls
  • Connecting/adjoining rooms available
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper
  • Electrical adapters/chargers
  • CD player
  • Restaurant dining guide
  • Mini-fridge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Wardrobe or closet

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.

Heart Hotel and Gallery Whitsundays has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Ecotours on site
  • Helicopter/airplane tours on site
  • Kayaking on site
  • Rafting on site
  • Segway rental/tour on site
  • Sailing on site
  • Boat tours on site
  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Scuba diving on site
  • Hiking/biking trails nearby

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