*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 538 square feet (50 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers an outdoor pool, a terrace, and a garden. Complimentary self parking is available on site.
Mercure Charlestown is a smoke-free property.
- Number of outdoor pools - 1
- Water dispenser
- At least 80% of all lighting comes from LEDs
- Front desk (limited hours)
- Vegan menu options available
- Vegetarian menu options available
- Free self parking
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- Computer station
- No single-use plastic straws
- Biodegradable/compostable straws
- Wheelchair accessible
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Water-efficient toilets only
- Conference space size (meters) - 50
- Number of meeting rooms - 1
- Terrace
- Concierge services
- Snack bar/deli
- Total number of rooms - 53
- Internet access - wireless
- Number of floors - 2
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Number of bars/lounges - 1
- Conference space
- Year Built - 1981
- Free WiFi
- Pool sun loungers
- Smoke-free property
- Number of coffee shops/cafes - 1
- Free RV, bus, truck parking
- Breakfast available (surcharge)
- Number of restaurants - 1
- Conference space size (feet) - 538
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- Television in common areas
- Garden
- Eco-friendly cleaning products used
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
- Refrigerator
Room Amenities
Mercure Charlestown offers 53 air-conditioned accommodations with minibars and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Television
- Refrigerator
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Desk
- Premium bedding
- Soundproofed rooms
- Premium TV channels
- Wireless internet access
- Blackout drapes/curtains
- Shower only
- Shower/tub combination
- Satellite TV service
- HDTV
- Free WiFi
- LCD TV
- TV size: 32
- TV size measurement: inch
- Connecting/adjoining rooms available
- Cribs/infant beds (surcharge)
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Housekeeping on request
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Free self parking , Free RV, bus, truck parking
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi , Internet access - wireless
Food & Drink
Full breakfasts are available for a surcharge on weekdays.
Madison Kitchen + Bar - Overlooking the ocean and pool, this restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool.
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 1.00
We have included all charges provided to us by the property.
Optional extras
- Fee for full breakfast: approximately AUD 27 to 27 per person
- Airport shuttle fee: AUD 95 per vehicle (one way)
- Crib (infant bed) fee: AUD 20.0 per night
- Rollaway bed fee: AUD 35 per night
- Credit card charges are subject to a surcharge of 1.4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at 9 PM
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-out
Check-out time is 10 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus eco-friendly cleaning products.
Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Guest education on local ecosystems and culture
Credit card pre-authorization
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Staffed front desk
Guests must provide health documentation
Front desk opens daily at 6:30 AM
Front desk closes daily at 10 PM
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
No elevators
Property confirms they are implementing enhanced cleaning measures
Children stay free
Renewable energy source - solar
Individually-wrapped food options are not available
Number of children who can stay free - 5
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 5 children stay free when using existing bedding.
- Rollaway/extra beds are available for AUD 35 per night.
- Cribs (infant beds) are available for AUD 20.0 per night.
Pet Policy
- Pets not allowed
We should mention
Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
Hotel Names
- Charlestown Mercure
- Mercure Charlestown
- Mercure Charlestown Adamstown Heights
- Mercure Charlestown Hotel
- Mercure Charlestown Hotel Adamstown Heights
- Mercure Charlestown Hotel
- Mercure Charlestown Adamstown Heights
- Mercure Charlestown Hotel Adamstown Heights
Hotel Reviews
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