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Hampton Inn & Suites Abilene I-20

2.5 star property

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Photo gallery for Hampton Inn & Suites Abilene I-20

Exterior
Lobby
Exterior
Reception
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$197
includes taxes & fees
Jan 18 - Jan 19

Explore the area

View in a map
3526 W Lake Rd, Abilene, TX, 79601
  • Place, Cinemark Abilene
    ‪17 min walk‬
  • Place, Hardin Simmons University
    ‪1 min drive‬
  • Place, Abilene Christian University
    ‪2 min drive‬
  • Airport, Abilene, TX (ABI-Abilene Regional)
    ‪9 min drive‬

Room options

View all photos for Studio, Accessible, Non Smoking

50-inch Smart TV with cable channels, Netflix, Hulu

Studio, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (W/ Peloton)

  • Sleeps 2
  • 1 King Bed

View all photos for King Room - Disability Access/Non-Smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

King Room - Disability Access/Non-Smoking

  • Sleeps 2

King Study With Sofabed-Non Smoking

  • Sleeps 4

King Studio Suite-Non-Smoking

  • Sleeps 3

2 Queen Beds Room, Non-Smoking

  • Sleeps 5

View all photos for King Studio Suite with Whirlpool

Bathroom | Designer toiletries, hair dryer, towels, soap

King Studio Suite with Whirlpool

  • Sleeps 3

View all photos for mobility Hearing Access King Studio With Roll in Shower

Designer toiletries, hair dryer, towels, soap

mobility Hearing Access King Studio With Roll in Shower

  • Sleeps 3

View all photos for mobility Hearing Access King Studio with tub

Desk, iron/ironing board, free cribs/infant beds, free WiFi

mobility Hearing Access King Studio with tub

  • Sleeps 3

View all photos for mobility Hearing Access Two Queen Room with tub

Desk, iron/ironing board, free cribs/infant beds, free WiFi

mobility Hearing Access Two Queen Room with tub

  • Sleeps 4

Hearing Access King Room with Sofabed

  • Sleeps 3

View all photos for One king bed non smoking

One king bed non smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

One king bed non smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One king bed special non smoking

One king bed special non smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

One king bed special non smoking

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One king bed study non smoking

Desk, iron/ironing board, free cribs/infant beds, free WiFi

One king bed study non smoking

8.0 out of 10
Very good
(2 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for One king studio suite non smoking

One king studio suite non smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

One king studio suite non smoking

8.8 out of 10
Excellent
(6 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Two queen beds non smoking

Two queen beds non smoking | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Two queen beds non smoking

9.2 out of 10
Wonderful
(28 reviews)
  • 350 sq ft
  • Sleeps 5
  • 2 Queen Beds

Special Room With 1 King Bed-Non Smoking

  • Sleeps 3

King Room-Non-Smoking

  • Sleeps 3

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 4

Room With 2 Queen Beds And Roll-in Shower-Mobility Accessible Non-Smoking

  • Sleeps 4

View all photos for 1 King W/ Peloton Bike W/Microwave/Fridge Ns

Desk, iron/ironing board, free cribs/infant beds, free WiFi

1 King W/ Peloton Bike W/Microwave/Fridge Ns

  • Sleeps 2

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About this property

Hampton Inn & Suites Abilene I-20

Abilene hotel with outdoor pool
An outdoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and conference space are onsite. Housekeeping is available on request.
Hampton Inn & Suites Abilene I-20 offers 72 accommodations with complimentary bottled water and coffee/tea makers. 50-inch Smart televisions come with cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Abilene hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hampton Inn & Suites Abilene I-20 features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This hotel offers access to meeting rooms and coworking spaces. Event facilities measuring 600 square feet (56 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, a picnic area, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Hampton Inn & Suites Abilene I-20 is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 600 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2007
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per week (maximum USD 75 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per week (maximum USD 75 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from April to September
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Abilene Hampton Inn
Hampton Inn Abilene
Hampton Inn Abilene I-20
Hampton Inn I-20
Hampton Inn I-20 Hotel
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Abilene Hampton Inn
Hampton Inn Suites Abilene I 20
Hampton Inn Abilene
Abilene Hampton Inn
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Hampton Inn & Suites Abilene I-20 Abilene
Hampton Inn & Suites Abilene I-20 Hotel Abilene

Hampton Inn & Suites Abilene I-20 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1000 reviews
Rating 8 - Good. 233 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the people at the front desk were very helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Young man at the check-in was very polite, informative and was very helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Ginger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated all of the extra special efforts to make the guests stay above and beyond standard care! The breakfast was excellent, with different options each day. Something for everyone, not just the standard pastries. They even had an iced coffee and flavored water station for throughout the day with all of the yummy flavorings! They had stapled bags on the counter. I asked the staff what these were and they said that it was snacks and drinks for those that were on the go and didn't have time to visit the breakfast station. I couldn't believe it! I had never heard of a hotel offering this type of amenity! The rooms were also very clean with plenty of towels already in the room (without having to ask). I will definately plan on staying here again when I am in town!!!!
Stayed 2 nights in Sep 2025

8/10 Good

Judy

Stayed 1 night in Sep 2025

2/10 Terrible

Cory

Stayed 1 night in Sep 2025

10/10 Excellent

Martin and Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Minh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and newly renovated. Good value for the price.
Stayed 1 night in Sep 2025

10/10 Excellent

Marlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Celia

Business traveler
Liked: Cleanliness, staff & service, room comfort

Perfection!!

Everything was perfect!
Stayed 1 night in Aug 2025

8/10 Good

Linda

Stayed 3 nights in Aug 2025

6/10 Okay

c russell, Fort Worth

Traveled with family
Liked: Cleanliness, amenities
Door into room would barely open and bathroom door inside room would barely open and close due to the store getting stuck and dragging on floor. Breakfast was alright nothing fancy. Hotel needs some updating.
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

David

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the highway, plenty of oarking, decent free breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

CHRISTINA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and the beds are comfortable. The only drawback were thin walls. There was a great selection of breakfast items and the staff were friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient just off Interstate 20. The front desk clerk was very helpful and friendly, even though it was a very late check in. Hotel was nice. Beds were clean and comfy. Will stay at again.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 1 night in Jul 2025

2/10 Terrible

Rebecca

Traveled with family
Stayed 2 nights in Jul 2025

8/10 Good

Anne Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Jessica

Traveled with family
Liked: Staff & service, amenities
Unfortunately we were there during reconstruction and there is no sound proofing in this building. The staff were very friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Riyad

No problems Arrived 2 hours early and they checked us in right away
Stayed 1 night in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Quenten

Stayed 1 night in Jun 2025

10/10 Excellent

Julian

Stayed 1 night in Jun 2025

8/10 Good

Tony

Stayed 2 nights in Jun 2025

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was great, large, comfortable, separate bath area from sink area, lots of amenities. What more could you ask for? An enjoyable stay!
Stayed 1 night in Jun 2025