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Ardoe House Hotel & Spa

3.5 star property

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Photo gallery for Ardoe House Hotel & Spa

Front of property - evening/night
Lobby
Banquet hall
Interior
Pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
$111
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
South Deeside Road, Blairs, Aberdeen, Scotland, AB12 5YP
  • Place, Blairs Museum
    ‪2 min drive‬
  • Place, Union Square Shopping Centre
    ‪9 min drive‬
  • Place, Aberdeen Harbour
    ‪9 min drive‬
  • Airport, Aberdeen (ABZ)
    ‪15 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

2 bedrooms, in-room safe, individually decorated, individually furnished

Classic Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(46 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

2 bedrooms, in-room safe, individually decorated, individually furnished

Classic Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room, 1 King Bed

2 bedrooms, in-room safe, individually decorated, individually furnished

Executive Double Room, 1 King Bed

9.2 out of 10
Wonderful
(30 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

2 bedrooms, in-room safe, individually decorated, individually furnished

Standard Double Room, 1 Double Bed

8.0 out of 10
Very good
(11 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room, 1 King Bed

Family Triple Room, 1 King Bed | 2 bedrooms, in-room safe, individually decorated, individually furnished

Family Triple Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Ardoe House Hotel & Spa

3.5-star Aberdeen hotel with spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, massage/treatment rooms, and 24-hour room service are onsite.
Ardoe House Hotel & Spa offers 119 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 27-inch plasma televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Ardoe House Hotel & Spa features a full-service spa and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wired and wireless Internet access.

4 meeting rooms are available. This Victorian hotel also offers spa services, tour/ticket assistance, and a garden. Onsite uncovered self parking is complimentary.

Ardoe House Hotel & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Ardoe House Hotel & Spa has 2 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 18 for adults and GBP 12 for children
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Pilates classes
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • On a river

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1870
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18 for adults and GBP 12 for children
  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number GB379298137

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Aberdeen Mercure Hotel
Ardoe
Ardoe Hotel Aberdeen
Mercure Aberdeen Ardoe House
Mercure Aberdeen Ardoe House Hotel
Mercure Aberdeen Hotel
Mercure Ardoe
Mercure Ardoe House
Mercure Ardoe House Hotel
Mercure Hotel Aberdeen
Mercure Ardoe House Hotel And Spa
Mercure Ardoe House Hotel Aberdeen
Mercure Ardoe Hotel Aberdeen
Accor Ardoe Hotel Aberdeen
Mercure Aberdeen Ardoe House Hotel And Spa Scotland
Ardoe Hotel House
Ardoe House Hotel
Mercure Aberdeen Ardoe House Hotel Spa
Ardoe House Hotel Spa
Ardoe House Hotel & Spa Hotel
Ardoe House Hotel & Spa Aberdeen
Ardoe House Hotel & Spa Hotel Aberdeen
Mercure Aberdeen Ardoe House Hotel Spa

Ardoe House Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1004 reviews
Rating 8 - Good. 266 out of 1004 reviews
Rating 6 - Okay. 111 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Corin

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great place to relax. Super dog friendly. Staff friendly. Soapies bar, the barman worked hard and was v friendly. However, need a better system for bar & food service. Was extremely busy and no waiting staff to be seen. Having to order food at bar. More like a wetherspoons than a hotel or 4 star service. Tables in drawing room seemed to be overlooked by staff and felt like an inconvenience.
Peruvian burger
Carbonara
Stayed 2 nights in Aug 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammed

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Lovely location and friendly staff and nice breakfast plus quoet and warm with your own thermostat heater. Bathroom is big and so is yhe shower which is awesome. Highly recommend
Stayed 1 night in Aug 2025

8/10 Good

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I requested to check in early, even though they said they can’t guarantee it - the room was ready when we arrived. Kudos to all - its very much appreciated. The staff are very polite and attentive. I’d also like that there was an oat milk in the fridge, It was handy when I couldn’t find one at the breakfast area. I didn’t have to ask for it, and I had enjoyed my cuppa instead in the room. Would have been nice to arrive in the room with a bottle of water though? But again, knowing you can drink the water from the tap in Scotland, this is just a wee observation.
Stayed 1 night in Aug 2025

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family catchup

Excellent stay but need electric chargers for cars.
Stayed 4 nights in Aug 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean as always and friendly staff. My preferred hotel in the area.
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel we come here every year and it’s amazing the staff are amazing will keep coming back
Stayed 1 night in Aug 2025

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Shaun

Stayed 2 nights in Jul 2025

6/10 Okay

Lindsey-Anne

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Starting with some positives the grounds are splendid and the entrance to the hotel very impressive.After having had breakfast we were dubious about having dinner at the hotel but our fears proved unfounded and both the choice and quality of food was very good. Most staff were friendly and as helpful as possible whilst seeming under pressure of work. The negatives I’m afraid far outweighed the positives; the afore mentioned breakfast is a very sad affair badly cooked with only fried eggs and mostly tinned fruit. Staffing seems to be a problem as each morning items were in short supply or missing, requiring guests to request (in my case) bowls, water to be replenished and eggs. The most disappointing aspect of the stay was the housekeeping which can only be described as dire. Generally the fabric of the building, carpets, decor etc. is very tired to the point that the carpets in the orridors look dirty, in the bedroom they were very dirty. During the stay whilst housekeeping had been in the room ( bed badly made) I was forced to go to reception for toilet paper as it had not been replenished. Having used the two cups in the room for tea on the first night these were never replaced or cleaned during our stay. Body wash doubled at hand soap!!! Plenty of towels provided. Not at all like any other four star hotel we have ever stayed in and judging by the number of complaints we witnessed from other guests it is unlikely to retain this stat
Stayed 3 nights in Jul 2025

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time at Ardoe and I just love it there. You can’t get more picturesque, unique or enjoyable than staying in a small castle. The grounds are magical with highland cows over the hill and sheep grazing down the garden. The staff are lovely and the dining options are wonderful. Soapies Bar is a cozy’s and friendly gathering place. Hope to return again!
Stayed 2 nights in Aug 2025

6/10 Okay

AMY, BEDFORD

Liked: Cleanliness, amenities, property conditions & facilities
We recently stayed at the Ardoe House Hotel. The building and property are beautiful from the outside. Our room was just okay but definitely needed attention. The curtains were partly off of the hooks and dangling. The shower had a little bit of mold around the edges. The real problem is the majority of the staff. I'd label most of them as snobby. The bar was incredibly slow and when we asked for a coffee we were told by the bartender that he didn't know how to make coffee. I really wanted to like this place and i did like the grounds. The hotel itself needs help.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sole Man

We were at a wedding at another hotel so it was a late check in the night staff were absolutely brilliant couldn’t help us anymore Breakfast was superb definitely stay again
Stayed 1 night in Jul 2025

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Maureen

Liked: Staff & service, property conditions & facilities
We have been to this hotel on many occasions as we always enjoy our stay at the ardour hotel , on this occasion we sadly had to make a complaint about the room as the housekeeping was below he usual standard the carpet was very dusty along the edges and behind the furniture and what looked like talc on the bathroom floor. Overall we still enjoyed our stay, bed comfy and breakfast good, would still go back
Stayed 4 nights in Jul 2025

4/10 Poor

Caroline

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The staff make or break the customer experience. When we arrived at check in there was no welcome atmosphere. We felt like an inconvenience. Very abrupt staff, vague answers to our questions. Don’t care attitude. Disappointed because this charming hotel lacks the customer service and welcome you’d expect.
Stayed 1 night in Jul 2025

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable short stay , great facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Rosie

Stayed 4 nights in Jul 2025

6/10 Okay

Allan

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, comfortable bed, good breakfast, dinner at Blair's restaurant was good. The bed looked like it had been made by a 10 year old and the room was very hot of a night. The corridor was a lot cooler than our room. A fan would have helped. We were disappointed with our stay as it wasn't up to expectations.
Stayed 1 night in Jul 2025

4/10 Poor

Heather

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Linsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with helpful Staff. Great amenities Great choice on menu and also able to accommodate GF.
Stayed 1 night in Jul 2025