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Get an overview of this hotel
4-star Zwolle hotel close to Museum De Fundatie

Popular property highlights

Free WiFi
Pets allowed
Restaurant
24-hour business center
Laundry facilities

Location

Situated in the business district, this hotel is 1.8 mi (2.8 km) from Museum De Fundatie and 1.8 mi (2.9 km) from Grote Markt. Anningahof Sculpture Park and Kampen Bovenkerk are also within 12 mi (20 km).

Hotel Features

This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/café. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and self parking.

Room Amenities

All 72 rooms offer free WiFi, room service, and TVs with satellite channels. Premium bedding, coffee makers, and hair dryers are among the other amenities available to guests.

Languages Spoken

  • English

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Mercure City Zwolle Hotel

Hertsenbergweg 1, Zwolle, 8041 BA

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.00 per person, per night
  • Utility surcharge: EUR 2 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18.00 per person (approximately)
  • Self parking fee: EUR 3.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 16

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for lunch.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property does not follow a brand or regulatory agency's sanitization guidelines

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for lunch

Number of children who can stay free - 2

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of EUR 15 per pet, per night

We should mention

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for lunch.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Hotel Names

  • Mercure Hotel Zwolle
  • Mercure Zwolle
  • Zwolle Mercure Hotel
  • Mercure City Zwolle
  • Mercure City Zwolle Hotel Hotel
  • Mercure City Zwolle Hotel Zwolle
  • Mercure City Zwolle Hotel Hotel Zwolle

National Rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Amenities

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A 24-hour business center is on site at this 4-star property.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 4844 square feet (450 square meters) include a conference center. This business-friendly hotel also offers a terrace, tour/ticket assistance, and multilingual staff. Parking is available onsite for a surcharge.

Mercure City Zwolle Hotel is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Newspapers in lobby (surcharge)
  • Elevator
  • 24-hour front desk
  • Conference space
  • Restaurant
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Free wired Internet
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Conference space size (meters) - 450
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • RV, bus, truck parking (surcharge)
  • Breakfast available (surcharge)
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 4844
  • Gift shops or newsstand
  • Conference center
  • Laundry facilities
  • Total number of rooms - 72
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Room Amenities

Mercure City Zwolle Hotel offers 72 accommodations with coffee/tea makers and slippers. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Zwolle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Iron/ironing board (on request)
  • Premium TV channels
  • Slippers
  • Satellite TV service
  • Free WiFi
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Bed sheets available - no
  • Raised toilet seat
  • Grab bar - near toilet
  • Bed sheets not available

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Restaurant de Hanze - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Handrails in stairways
  • Wheelchair accessible parking

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Bicycle rentals on site

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