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ibis Zurich City West

3.0 star property

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Exterior
Exterior
Miscellaneous
Buffet breakfast on weekends (CHF 19 per person)
Blackout drapes, soundproofing, free cribs/infant beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Bar
  • Parking available
$157
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Schiffbaustrasse 11, Zürich, ZH, 8005
  • Place, Technopark Business Center
    ‪1 min walk‬
  • Place, Maag Halle
    ‪5 min walk‬
  • Place, Letzigrund Stadium
    ‪14 min walk‬
  • Airport, Zürich (ZRH)
    ‪11 min drive‬

Room options

View all photos for Room, 1 Double Bed (New Sleep Easy Concept)

Room, 1 Double Bed (New Sleep Easy Concept) | Blackout drapes, soundproofing, free cribs/infant beds, free WiFi

Room, 1 Double Bed (New Sleep Easy Concept)

8.8 out of 10
Excellent
(46 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds (New Sleep Easy Concept)

Blackout drapes, soundproofing, free cribs/infant beds, free WiFi

Twin Room, 2 Twin Beds (New Sleep Easy Concept)

8.4 out of 10
Very good
(10 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Multiple Beds (New Sleep Easy Concept)

Room, Multiple Beds (New Sleep Easy Concept) | Blackout drapes, soundproofing, free cribs/infant beds, free WiFi

Room, Multiple Beds (New Sleep Easy Concept)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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About this property

ibis Zurich City West

3-star hotel in Zürich Center
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area, and a refrigerator in a common area. Housekeeping is available on request.
Ibis Zurich City West offers 155 air-conditioned accommodations with complimentary bottled water and hair dryers. Accommodations offer separate sitting areas. 22-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This Zürich hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station. Guests can use the indoor pool at a partner property. A total renovation of this property was completed in February 2020.

Ibis Zurich City West is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekends.
The Flave of Zürich - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 25 per night; includes in/out privileges)

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 11:00 AM for a fee: CHF 19 for adults and CHF 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Flave of Zürich

Things to do

  • Books
  • Games
  • Indoor pool (guest access)
  • Playground
  • Table tennis
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Children's games
  • Children's toys
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - February 2020
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 30
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 220 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 19 for adults and CHF 9.50 for children
  • Self parking fee: CHF 25 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 30 (subject to availability)
  • Pool fee: CHF 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
There is a maximum of one baby cot/crib per room.

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

ibis Hotel Zurich City West
ibis Zurich City West
Zurich City West ibis
ibis Zurich City West Zürich
Etap Zurich City West
Accor Zurich City West
Ibis Hotel zürich
ibis Zurich City West Hotel
ibis Zurich City West Zürich
ibis Zurich City West Hotel Zürich

Reviews

ibis Zurich City West Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 328 out of 1006 reviews
Rating 8 - Good. 457 out of 1006 reviews
Rating 6 - Okay. 171 out of 1006 reviews
Rating 4 - Poor. 28 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service

Decent place but not great

hotel was fine - but bed didn’t have a fitted place was close, affordable for zurich, and a decent place but i wouldn’t say it’s 3 stars by any means. AC barely worked, would not go lower than 21 degrees, sheet just a top sheet that kept coming off, only 2 small pillows had to request more, towels were low quality, shower was hard to get right temp, no fridge, and the listing showed a gym/pool but that was a paid extra and that wasn’t really clear, so it was misleading.
Stayed 4 nights in Aug 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great, except the room was too warm. A fan would have been nice.
Stayed 1 night in Aug 2025

10/10 Excellent

BONGMAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Globally hotel is so good
Stayed 2 nights in Aug 2025

10/10 Excellent

Talitha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Well there was a bed in it.

Absolute minimal amenities for a lot of money. I understand that it is expensive to stay in Zurich but some basic amenities would have made the stay more comfortable. Very cheap and poor pillows on the bed. No tea or coffee facilities in the room or reception. One carton of free water in the room that wasn't replaced after first night. Basic and poor breakfast of the cheapest ingredients at an additional fee of 15CHF if pre booked or 19CHF on the day. The staff however were great, very happy to help and other than the lack of amenities the room was nice, clean and modern.
Stayed 3 nights in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very knowledgeable and helpful
Stayed 4 nights in Aug 2025

8/10 Good

Hanieh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean but there is no coffee maker and fridge in the room
Stayed 3 nights in Aug 2025

10/10 Excellent

Nematollah, South Lyon

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Aug 2025

10/10 Excellent

Bruce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Raya

Very rude manager , his name Ahmed, No safe in the room, we had to give our passports to them, in the checkout we were waiting , front desk employee was chating didnt care , maneger came i asked about our passports, he , intentionally delayed us . Tgey dont care and very rude
Stayed 4 nights in Aug 2025

10/10 Excellent

Noman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, staff very nice, good breakfast
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People have been very friendly and helpful. Our stay so far has been great!
Stayed 1 night in Aug 2025

8/10 Good

Liz, Treasure Island

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Amazing staff they were able to accommodate putting two reservations together so we could stay in the same room for our stay. Thank you so much. The area around the hotel feels safe but there’s not much to do other than to walk along the river, which is nice but not many restaurants. It is really nice to have a train stop behind the hotel that leads to downtown The first stay we stayed on a floor with some construction. It was quiet and clean, and we really liked having the USB plugs available.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and breakfast was great!
Stayed 7 nights in Jul 2025

8/10 Good

Vas

Liked: Cleanliness, staff & service, property conditions & facilities
friendly ,co-operative staff, checked us in very early in the day as the room was ready at no extra cost, comfortable modern room, dining facilities available ,microwave and kettle facility available near the reception,close to transport, over all definitely recommended to stay
Stayed 1 night in Jul 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying at ibis properties. This was a good location, away from the busy old town but easy to access by train, bus, or tram. We found several great wonderful coffee shops nearby as well as bars and restaurants. Go to Cream for coffee and breakfast - a quick walk. 10/10. Ibis has an ajoining hotel with restaurant and bar. BUT...go to Les Halles. Terrific bar and food. Ibis is good value overall.
Stayed 3 nights in Jul 2025

10/10 Excellent

ANDRES

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and Staff was very kind. Thank you
Stayed 4 nights in Jul 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff on our arrival was amazing. They were able to accommodate our arrival and get us settled in so that we could enjoy the amazing city. I would highly recommend this hotel.
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service

Does what it says on the tin

A clean place to stay with decent breakfast in the morning. Better priced than many other options for a family in Zurich. Nothing much in location itself for a family but easy access to tram or train links, small coop nearby for snacks etc. There is a kettle near reception to use but would have liked a small kettle and tea/coffee in the room (as Brits we really missed this!).
Stayed 2 nights in Jul 2025

10/10 Excellent

Suzanne

Stayed 1 night in Jul 2025

8/10 Good

Tanka

Stayed 3 nights in Jul 2025

6/10 Okay

Christopher

Traveled with group
Liked: Cleanliness, property conditions & facilities
Very budget friendly hotel. Room did not have a safe or a mini fridge. 30 minute walk to the old town.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Anette

Traveled with family
They don’t have gluten free breakfast and we asked them but they don’t have,I think they must have gluten-free because many people are allergic, the room for family was okey and the service was good in the resection.
Stayed 2 nights in Jul 2025

8/10 Good

Ritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025