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Swiss Chocolate by Fassbind

3.0 star property

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Panoramic Double Room | Premium bedding, down comforters, minibar, in-room safe
Property entrance
Free toiletries, hair dryer, towels
Lobby
Breakfast (CHF 20.00 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Zähringerstrasse 46, Zürich, ZH, 8001
  • Place, ETH Zurich
    ‪3 min walk‬
  • Place, Swiss National Museum
    ‪6 min walk‬
  • Place, Bahnhofstrasse
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪12 min drive‬

Room options

View all photos for Business Single Room

Premium bedding, down comforters, minibar, in-room safe

Business Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 108 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room

TV

Superior Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Business Double Room

Premium bedding, down comforters, minibar, in-room safe

Business Double Room

8.2 out of 10
Very good
(26 reviews)
  • 129 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Panoramic Double Room

Panoramic Double Room | Premium bedding, down comforters, minibar, in-room safe

Panoramic Double Room

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, down comforters, minibar, in-room safe

Superior Triple Room

  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Single Room

Premium bedding, down comforters, minibar, in-room safe

Superior Single Room

  • 129 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Double Room

Premium bedding, down comforters, minibar, in-room safe

Business Double Room

  • Sleeps 2

View all photos for Double Panoramic Room

Premium bedding, down comforters, minibar, in-room safe

Double Panoramic Room

  • Sleeps 2

View all photos for Business Single Room

Premium bedding, down comforters, minibar, in-room safe

Business Single Room

  • Sleeps 1

View all photos for Superior Double Room

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

  • Sleeps 2

View all photos for Superior Triple Room

Premium bedding, down comforters, minibar, in-room safe

Superior Triple Room

  • Sleeps 3

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About this property

Swiss Chocolate by Fassbind

3-star hotel in Old Town Zürich
A business center, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Swiss Chocolate by Fassbind offers 50 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. A business center is on site at this 3-star property. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Swiss Chocolate by Fassbind is a smoke-free property.

Buffet breakfasts are available for a surcharge.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee: CHF 20 per person

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 1953
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 50
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 20.00 per person
  • Pet fee: CHF 12 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

du Theatre Swiss Quality
Hotel Theatre Fassbind Zürich
du Theatre Swiss Quality Hotel Zurich
du Theatre Swiss Quality Zurich
Hotel Theatre Fassbind Zurich
Theatre Fassbind Zürich
Theatre Fassbind Zurich

Reviews

Swiss Chocolate by Fassbind Reviews

8.2

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 142 out of 303 reviews
Rating 8 - Good. 85 out of 303 reviews
Rating 6 - Okay. 44 out of 303 reviews
Rating 4 - Poor. 24 out of 303 reviews
Rating 2 - Terrible. 8 out of 303 reviews

Reviews

10/10 Excellent

Rensum

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Sally

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We recently stayed at Swiss chocolate hotel for four nights. The property itself is beautiful, the location is fantastic, and the staff at the front desk were friendly and welcoming throughout our stay. The amenities were great, and we really appreciated the overall ambiance of the hotel. However, one aspect of our stay that left us disappointed was the housekeeping service. Unfortunately, during the entire four days we were there, our room was not properly cleaned. While the bed was made daily, the sheets were never changed, and no full cleaning was done. Basic services such as refreshing towels, vacuuming, or replenishing toiletries were also noticeably lacking. We understand that things can occasionally be overlooked, but for a hotel of this standard, we expected more consistent attention to cleanliness. It impacted our overall comfort and experience. That said, with some improvements to housekeeping and attention to guest room maintenance, this hotel could easily be a top-tier choice. We hope to see positive changes in the future, as the potential is definitely there.
Stayed 4 nights in Jul 2025

8/10 Good

Angela

Liked: Cleanliness
Stayed 3 nights in Jun 2025

6/10 Okay

kelly

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Overall a few comments, they need to replace the mattress ASAP (at least the one in our room stains were too big to keep the mattress from my point of view..) the room needs to be vacuumed ours it wasn’t, if you are tall forget about the bathroom if you sit in the toilet your knees are inside the shower it is very tiny, they also need to offer more than one pillow, more lighting in the room. For the price it’s ok just some inconveniences that can be easily addressed. Location was really close to the train station and made moving around easy, and points for them having umbrellas available since it was raining.
Stayed 2 nights in Jul 2025

8/10 Good

Patrick

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great location near the main train station. Lots of restaurants and shopping very near by. A/C was not working properly and our room was very hot. They gave us a small fan but it was a long sweaty night. If we were staying more than two nights we surely would have left. We stayed in this same hotel last year at this time and the AC situation was the same. We had hoped they would have fixed it by now, but it was the same. I would inquire about this before making a reservation as Europe has been getting hit by heat waves and a stay here doing one of those will make for a very uncomfortable stay.
Stayed 2 nights in Jul 2025

8/10 Good

Bhavin

Stayed 2 nights in Jun 2025

6/10 Okay

JULIANA

Disliked: Property conditions & facilities
I've stayed in this hotel many times before but this was the first time during summer. Even though the hotel says it has A/C in the rooms, it was a proper nightmare. It felt like it was inside a sauna, boiling! They run out of fans so my only choice was to open the windows and even though I was on the 4th floor, there was a bar under my window that was really loud. Even after hours, there was a lot of noise from construction. They also provide a mini bar in the room but it is so bad that it doesn't even cool down a bottle of water. They give a lot of excuses to why the A/C and mini bar are not great but it sounds like a lot of rubbish as they have proper A/C in the reception area. I'm never coming back during summer as they cannot provide a good service for the price they charge.
Stayed 6 nights in Jun 2025

8/10 Good

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a reasonably priced, clean hotel in a very convenient location. Some reviews mentioned the air conditioning didn’t work well but it was definitely cool enough in our room and the weather was very warm during our stay. The rooms were pretty small though like a lot of European hotels.
Stayed 3 nights in Jun 2025

2/10 Terrible

Christopher

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Wibe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Winifred

Liked: Cleanliness, property conditions & facilities
Great hotel in a great location!
Stayed 2 nights in Jun 2025

4/10 Poor

Russell

Stayed 1 night in Jun 2025

6/10 Okay

Roland

Business traveler
Liked: Cleanliness
Disliked: Room comfort

Not worth the money

Good location, clean. But The room was very tiny. It was supposed to be a business room, but you could pull the chair away from the desk and sit on it as the bed is so close. The desk is so narrow that the laptop doesn't fit on it. No Aircon, the fan hardly works. The bathroom is so small your feet are in the shower when you are on the toilet.
Stayed 2 nights in Jun 2025

4/10 Poor

sharon

Disliked: Amenities, property conditions & facilities
Rooms are very small, expensive and not worth the value, no soap and shampoo, shower can be tripped hazard, hotel is located on major main bus/railway station which causes continuous noises. Receptionist was not friendly.
Stayed 2 nights in May 2025

4/10 Poor

TRINA

Traveled with group, Traveled with family
Disliked: Staff & service
WC is out of order and required key for elevator to get there. We had to bring our luggages to the storage room ourselves.
Stayed 1 night in May 2025

10/10 Excellent

suzanne

Traveled with family
Liked: Amenities
Nice hotel great location. Chocolate fountain was a nice touch along with the chocolate theme. Rooms were small but sufficient for our stay. Staff was very friendly and helpful. Would recommend.
Stayed 1 night in May 2025

10/10 Excellent

Lier

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We spent two nights at Swiss Chocolate by Fassbind in Zurich and really enjoyed our stay. The location was convenient, the room was clean and comfortable, and we loved the fun chocolate-themed decor. A sweet and cozy spot to relax after exploring the city!
Stayed 2 nights in May 2025

8/10 Good

joanna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and staff. Great location for walking to the shops and restaurants in of town. Within walking distance to the train station and public transit.
Stayed 2 nights in May 2025

8/10 Good

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is fantastic. Rooms are small for 2 suitcases to open but it was clean and had a nice bed.
Stayed 1 night in May 2025

10/10 Excellent

Kevin R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice, clean hotel.
Stayed 1 night in Apr 2025

8/10 Good

Ben

Stayed 4 nights in May 2025

6/10 Okay

Badrish

Disliked: Staff & service, property conditions & facilities
Very small room and bath
Stayed 2 nights in Apr 2025

4/10 Poor

Liping, San Ramon

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
poor service
Stayed 2 nights in Apr 2025

8/10 Good

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025