*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities are closed seasonally each year. They will be closed from September 18 to September 18:
- Swimming pool
Property Features
In addition to a full-service spa, FIVE Zurich - Luxury City Resort features an indoor pool and a steam room. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This 5-star property offers access to a business center. This luxury hotel also offers a seasonal outdoor pool, a fitness center, and multilingual staff. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite parking is available (surcharge), along with a car charging station.
FIVE Zurich - Luxury City Resort has designated areas for smoking.
- Number of indoor pools - 1
- Organic food
- Elevator
- Fitness facilities
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Covered parking
- Business center
- Vegan menu options available
- Covered parking
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- Self parking (surcharge)
- No single-use plastic soda bottles
- Valet parking (surcharge)
- No single-use plastic straws
- Biodegradable/compostable straws
- No single-use plastic water bottles
- Reusable cups only
- Water-efficient showers only
- Water-efficient toilets only
- Bicycle parking available
- Airport transportation - pickup (surcharge)
- Concierge services
- Snack bar/deli
- Designated smoking areas
- Total number of rooms - 149
- No accessible shuttle
- Number of accessible parking spaces 1
- Elevator door width (inches) - 40
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 102
- Full-service spa
- Spa treatment room(s)
- Billiards or pool table
- Tours/ticket assistance
- Electric car charging station
- Steam room
- Free WiFi
- Vegetable garden
- Outdoor seasonal pool
- Safe-deposit box at front desk
- Breakfast available (surcharge)
- Number of restaurants - 3
- Ballroom
- Vegetarian breakfast available
- Television in common areas
- Living plant wall
- Wedding services
- Garden
- Multilingual staff
- Eco-friendly cleaning products used
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
Room Amenities
FIVE Zurich - Luxury City Resort offers 149 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. 48-inch LED televisions come with digital channels. Bathrooms include showers, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Television
- Daily housekeeping
- Phone
- Hair dryer
- Iron/ironing board
- In-room safe
- Desk
- Separate sitting area
- Soundproofed rooms
- Turndown service
- Free bottled water
- Wireless internet access
- Blackout drapes/curtains
- Slippers
- Shower only
- Digital TV service
- Free WiFi
- TV size: 48
- TV size measurement: inch
- LED TV
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of beds 1
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Composting
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Reusable coffee/tea filters
- Wardrobe or closet
- Toothbrush and toothpaste available on request
- Desk chair
- WiFi speed 50+ Mbps
- Energy-saving switches
- Area rug/s in room
Parking
Self parking (surcharge) , Valet parking (surcharge)
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Soul Street Zurich - Onsite restaurant.
The Penthouse Zurich - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Spa Services
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
- Number of treatment rooms 6
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Minimum age to access spa is 16
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
Nearby Activities
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a steam room and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Hiking/biking trails nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CHF 100 per accommodation
- A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: approximately CHF 55 for adults and CHF 25 for children
- Airport shuttle fee: CHF 150 per vehicle (maximum occupancy 6)
- Covered self parking fee: CHF 30 per night
- Covered valet parking fee: CHF 30 per night
- Pet fee: CHF 40 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at noon
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Grey water recycling system
Annual carbon offsets
Humane animal treatment
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Staffed front desk
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines Clean & Safe (Switzerland)
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of CHF 40 per pet, per night
- Service animals are welcome, and are exempt from fees
We should mention
The seasonal pool will be open from May 09 to September 01.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- FIVE Zurich
- Five Zurich Luxury City Zurich
- FIVE Zurich Luxury City Resort
- FIVE Zurich - Luxury City Resort Hotel
- FIVE Zurich - Luxury City Resort Zürich
- FIVE Zurich - Luxury City Resort Hotel Zürich
National Rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
