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Crowne Plaza Zürich by IHG

4.0 star property

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Photo gallery for Crowne Plaza Zürich by IHG

Property amenity
Lake
Reception
Daily buffet breakfast (CHF 29 per person)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$164
includes taxes & fees
Jan 9 - Jan 10

Explore the area

View in a map
420 Badenerstrasse, Zürich, ZH, 8040
  • Place, Letzigrund Stadium
    ‪3 min walk‬
  • Place, Swiss Casinos Zurich
    ‪3 min drive‬
  • Place, Bahnhofstrasse
    ‪4 min drive‬
  • Airport, Zürich (ZRH)
    ‪14 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 Queen Bed

8.4 out of 10
Very good
(18 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 Queen Bed

8.6 out of 10
Excellent
(11 reviews)
  • 393 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(28 reviews)
  • 188 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(16 reviews)
  • 188 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(72 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza Zürich by IHG

4-star hotel in Zürich Center
Along with a restaurant, this hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business center, and self parking. Housekeeping is available on request.
Crowne Plaza Zürich by IHG offers 365 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza Zürich by IHG features a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 10764 square feet (1000 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Guests can use the indoor pool at a partner property. Limited onsite parking is offered on request (surcharge), and a car charging station is available.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Onsite venue - This restaurant specializes in Latin American cuisine and serves lunch and dinner.
Onsite venue #2 - This bar specializes in Modern European cuisine and serves light fare only. Open daily.
Restaurant West - This buffet restaurant serves breakfast only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (CHF 35 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant West

Things to do

  • Fitness classes
  • Health club
  • Indoor pool (guest access)
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Access to nearby indoor pool
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10,764 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1972
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from December 8 2025 to December 11 2025 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: CHF 100.00 per day
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 35 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Crowne Plaza Zurich
Crowne Plaza Zürich
Crowne Plaza Zürich Hotel
Crowne Plaza Zürich Hotel Zurich
Crowne Plaza Zürich Zurich
Zürich Crowne Plaza

Crowne Plaza Zürich by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 486 out of 1007 reviews
Rating 8 - Good. 339 out of 1007 reviews
Rating 6 - Okay. 105 out of 1007 reviews
Rating 4 - Poor. 38 out of 1007 reviews
Rating 2 - Terrible. 39 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

MARY GRACE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and bathroom, we were there for 3 days we didn’t get our room cleaned
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel great location easy to get around.
Stayed 3 nights in Sep 2025

10/10 Excellent

Johnson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business-friendly
Stayed 2 nights in Sep 2025

8/10 Good

Klaus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with good hot breakfast buffet and within walking distance of transportation
Stayed 4 nights in Sep 2025

6/10 Okay

Priya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Ruben

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Rooms smell. Old carpet, musty smell as soon as you step out of elevator. The rooms have a bad order to them. This hotel needs a lot of TLC. Not worth the price of stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Friendly staff.
Stayed 1 night in Sep 2025

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Craig Finlay

Stayed 3 nights in Sep 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed in! Free bottle of water in your room and they replace it every day they clean your room. The breakfast was amazing! Just a very great place to stay!
Stayed 6 nights in Aug 2025

10/10 Excellent

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was nice , location was nice Staff is Very helpful and knowledgeable Clean and nice Breakfast is Excellent. The breakfast hostess lady is exceptional and very hospitable, she made us feel very welcome
Stayed 5 nights in Sep 2025

10/10 Excellent

raj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location.
Stayed 4 nights in Aug 2025

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Easy to commute.
Stayed 5 nights in Aug 2025

6/10 Okay

Jean Dickson

Stayed 1 night in Sep 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Loved the comfortable beds/pillows and the air conditioning! The staff were very professional and helpful!
Stayed 3 nights in Aug 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and lovely staff

We spent three nights here and were pleasantly surprised by how nice the hotel was. The staff were lovely and friendly and the location was excellent for the Letzigrund Stadium. Easy to travel by tram and bus around the rest of the city too. The beds were comfortable (although the pillows could be better!) and our room at the back of the hotel was very quiet.
Stayed 3 nights in Aug 2025

8/10 Good

Philip

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

olivia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Kamalesh

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
People at from desk ware nice , and helpful. One person did not help about tram ticket machine, and lie to me to, and said that ticket machine in hotel is for show and tale, does not work. Few minutes after I talk to receptionist, and she explained me how machine works and got tickets for tram. Was so made and felt like to ask why didn’t help , and lie. My wife stop me.
Stayed 4 nights in Aug 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really good if you don’t want to stay in the centre of Zürich as the tram is only a few minutes walk away no 3 takes you to the main station and no 2 takes you down to the lake. Within the hotel very nice clean public areas and our room was very comfortable with air conditioning. Bed linen was very good quality and all staff were very polite and helpful
Stayed 4 nights in Aug 2025

10/10 Excellent

Molly

Stayed 1 night in Aug 2025

8/10 Good

Ameya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to stay. We were only using it as a transit so couldn't use any of the other facilities.
Stayed 1 night in Aug 2025