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Get an overview of this hotel
4-star Zürich hotel in Old Town

Popular property highlights

Free WiFi
Restaurant
Business center
Smoke-free property
24-hour front desk

Location

Located in Old Town, this hotel is within a 10-minute walk of Paradeplatz, Bahnhofstrasse, and SIX Swiss Exchange. Fraumuenster and Helmhaus are also within 10 minutes. Sihlstrasse Tram Stop is only a 2-minute walk and Rennweg Tram Stop is 4 minutes.

Hotel Features

A restaurant, a bar/lounge, and a coffee shop/café are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.

Room Amenities

All 160 soundproofed rooms feature free WiFi and tablet computers. For a bit of entertainment, guests will find Smart TVs with digital channels, and other amenities include refrigerators and rainfall showerheads.

Languages Spoken

  • English

Show all languages

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for to-go breakfast: CHF 9.95 for adults and CHF 9.95 for children (approximately)
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 3:00 AM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. Onsite parties or group events are strictly prohibited. Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.

Noise-free rooms not guaranteed

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Car not required

Long-term renters welcome

Staff wears personal protective equipment

Security system

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Property does not follow sanitization practices of any association

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Events/parties not allowed

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

Only registered guests are allowed in the guestrooms.

A car is not required for transportation to and from this property.

Hotel Names

  • citizenM Zürich Hotel Zürich
  • Hotel citizenM Zürich Zürich
  • Zürich citizenM Zürich Hotel
  • Hotel citizenM Zürich
  • citizenM Zürich Hotel
  • citizenM Zürich Zürich
  • citizenM Zürich Hotel
  • citizenM Zürich Zürich
  • citizenM Zürich Hotel Zürich

Hotel Amenities

Property Features

Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center.

Wired and wireless Internet access is complimentary. 5 meeting rooms are available. This business-friendly hotel also offers a library, multilingual staff, and coffee/tea in a common area.

CitizenM Zürich is a smoke-free property.

  • Express check-in
  • Library
  • Number of meeting rooms - 5
  • Bar/lounge 1
  • Luggage storage
  • Coffee/tea in common areas
  • Art gallery on site
  • Elevator
  • Breakfast available (surcharge)
  • 24-hour front desk
  • Business center
  • Express check-out
  • Meeting rooms
  • Restaurant 1
  • Total number of rooms - 160
  • Coffee shop or café 1
  • Television in common areas
  • Number of floors - 6
  • Free WiFi
  • Number of buildings/towers - 1
  • Free wired Internet
  • Smoke-free property
  • Multilingual staff

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Refrigerator

Room Amenities

CitizenM Zürich offers 160 accommodations with tablet computers and laptop-compatible safes. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Refrigerator
  • Daily housekeeping
  • Soundproofed rooms
  • Hypo-allergenic bedding available
  • Phone
  • Fan
  • Free bottled water
  • Soap
  • Towels provided
  • Shampoo
  • Linens provided
  • Toilet paper
  • Hair dryer
  • Smart TV
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Television
  • Digital TV service
  • Free WiFi
  • Blackout drapes/curtains
  • Partially open bathroom
  • Desk
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Tablet computer
  • LED light bulbs
  • In-room climate control (heating)
  • Shower only
  • Wheelchair accessible

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

CanteenM bar - Onsite bar. Open 24 hours. Open daily.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

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