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citizenM Zürich

4.0 star property

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Photo gallery for citizenM Zürich

Lobby sitting area
Exterior
King Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Daily buffet breakfast (CHF 28 per person)
King Room | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Talacker 42, Zürich, 8001
  • Bahnhofstrasse
    ‪3 min walk‬
  • Paradeplatz
    ‪4 min walk‬
  • Kunsthaus Zurich
    ‪12 min walk‬
  • Zürich (ZRH)
    ‪13 min drive‬

Room options

View all photos for King Room

King Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Ruby Mimi Zurich

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  • Air conditioning
  • Breakfast available
  • Bar
4.5 out of 5, Wonderful, (1236)
$399 nightly
The price is $399 total
includes taxes & fees
Ruby Mimi Zurich

About this property

citizenM Zürich

4-star hotel in Old Town Zürich
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
CitizenM Zürich offers 160 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, 5 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a library, multilingual staff, and gift shops/newsstands.

CitizenM Zürich is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM bar - Onsite bar. Open 24 hours. Open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM bar

Things to do

  • Art gallery
  • Books
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPad
  • iPod dock
  • Smart TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

citizenM Zürich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1003 reviews
Rating 8 - Good. 182 out of 1003 reviews
Rating 6 - Okay. 61 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jagjet Arora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Matthew

Stayed 3 nights in Mar 2025

10/10 Excellent

Paulina

Stayed 2 nights in Mar 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, property conditions & facilities
There is no coffee service or kettle in the room. Also it’s hard to get ice. The bed was very comfortable
Stayed 2 nights in Mar 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable, however the room was very small.
Stayed 1 night in Mar 2025

10/10 Excellent

Cathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice shower and comfortable bed. Efficient and convenient to downtown
Stayed 2 nights in Mar 2025

10/10 Excellent

Alina

Stayed 4 nights in Feb 2025

10/10 Excellent

trang

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
i like the location of this hotel and the staff. However, the room is very small and the TV option is very limited.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kayvon

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect overnight hotel for short stay in old Zürich
Stayed 1 night in Mar 2025

10/10 Excellent

Gabriel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent price
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for one night in Zurich. Very modern and colorful. There’s a kiosk for check-in and checkout.
Stayed 1 night in Mar 2025

10/10 Excellent

William Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

February 2025

Perfect stay for 3 days. Exceptional service!! Clean property, everything provided. Always enjoy CitizenM properties!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Rodrigo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean, good locations , near by restaurants and train stations. Not for long stay, but perfect for quick trips and staying. We traveled with my son and we just used for a couple nights. Service is good, rooms are clean and price is reasonable.Comfortable bed. Good view also . I was on 10th floor with Eiffel Tower view. Actually we used the same hotel in Zurich at that trip. Still good.
Stayed 2 nights in Feb 2025

10/10 Excellent

emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and quiet

Easy check in, hotel room very modern and everything controlled by an ipad which was great. Bed really comftable, really quiet room (522) great hotel would definitely recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

Zoe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly premium!

Genuinely excellent little hotel. The images make the rooms look small but they're perfectly laid out and actually feel very spacious. All the right equipment, everything works, very clean, and really nice location.
Stayed 1 night in Feb 2025

6/10 Okay

Michela

Liked: Cleanliness
Disliked: Staff & service
No drinking water, tea or coffee in the room, if you want some water or some basic refreshments you have to go down to the canteen and pay a very high price for it.
Stayed 2 nights in Feb 2025

10/10 Excellent

Constantine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as advertised and then some. The room was great, small by design but it didn't feel cramped. The room layout made it feel bigger than it was. Everything was clean, the staff were wonderful, the breakfast was all that I could ask for and then some. This is my second CitizenM visit. This one being the best to date.
Stayed 2 nights in Feb 2025

10/10 Excellent

Austin

Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

philip

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good affordable hotel for a short break, staff friendly
Stayed 3 nights in Dec 2024

8/10 Good

Camilla

Liked: Cleanliness
Nice and modern but layout of room could be better. Bed against window and if two people sharing have to climb over person to get out of bed. No tea and coffee facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and pillows. Super clean room. Would stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Amber Hill

Stayed 1 night in Nov 2024