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Located in the heart of Chongqing away from tourists areas. People welcomed us warmly and we were kind of celebrities. I recommend this hotel as staff were very accommodating and although we toured other parts of China we kept this for full stay so we would not have to carry our big luggage around China and Hong Kong. Great food and massages just around the corner.

We have a great stay in Mayue hotel with their many amenities & great room & great location to the main attractions! Thank you !

The room service robot used for online food delivery was contactless and convenient. Room was spacious. Most of the amenities in the room were great. Suggest that the lighting in the room could be brighter and 2 lamps were not working.

This review falls into two sections. Initial impressions Room facilities Upon arrival at 0100 we had difficulty entering the complex and had to wait 25 minutes for the representative to arrive. This complex consisted of two high rise towers and appeared very dated. Once inside the walk to my apartment was dirty, dark and there was a musty smell. I was very concerned and under normal circumstances I would have walked out. However once inside the apartment I found it clean. In summary I would not stay there again it’s only suitable for young backpackers. Anyone over 25 avoid.

Great hotel. Excellent service. Excellent concierge service. Great rooftop bar Shua. Very nice stay.

The staff at the front desk make this already beautiful hotel even better! The customer service was amazing you get welcomed every time you enter and exit and the lounge area is very relaxing. I lost my phone in a Didi and the 3 young staff at the front desk went out their way to ring up places to help locate it. We had a minor issue with our hotel room and they were quick to give us an upgrade which we appreciate very much. We stayed on the highest floor, the view was spectacular and the room was very well maintained with cleaners coming in very often. Management does their job very well! Everyone is kind at Tianya Wuxi and me and my brother would definitely book this place again! Thank you very much everyone you made our first time Chongqing experience a 1000/10

Location was right by the pedestrian street shops and the metro stations. However, to find the hotel inside the building was quite hard due to the English/Chinese translation difference of the hotel name. Managed to find it on the 38th floor with the help of a very helpful Chinese man. The room was nice but AC was poor. So some night were a struggle with the heat.