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Sofitel Zhengzhou International

4.5 star property

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3 restaurants, breakfast served
3 restaurants, breakfast served
1 bedroom, premium bedding, down comforters, minibar
Indoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Room service
  • Housekeeping
$70
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
No. 115 Jinshui Road, Zhengzhou, Henan, 450003
  • Zhengzhou Town's God Temple
    ‪20 min walk‬
  • Erqi Memorial Tower
    ‪3 min drive‬
  • Henan Museum
    ‪5 min drive‬
  • Zhengzhou (CGO)
    ‪28 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed (High Floor)

Luxury Room, 1 King Bed (High Floor) | 1 bedroom, premium bedding, down comforters, minibar

Luxury Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Club Suite, 1 King Bed

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Club Lounge Access

1 bedroom, premium bedding, down comforters, minibar

Luxury Room, 1 King Bed, Club Lounge Access

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 Bedroom

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, Connecting Rooms (2 King Beds)

1 bedroom, premium bedding, down comforters, minibar

Family Suite, 2 Bedrooms, Connecting Rooms (2 King Beds)

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 1 King Bed, Club Lounge Access

Superior Room, 1 King Bed, Club Lounge Access | 1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 King Bed, Club Lounge Access

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

1 bedroom, premium bedding, down comforters, minibar

Junior Suite, 1 Bedroom

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, premium bedding, down comforters, minibar

Superior Room, 2 Twin Beds

  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About this property

Sofitel Zhengzhou International

4.5-star Zhengzhou hotel, connected to a shopping center in Jinshui District
Along with 3 restaurants, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sofitel Zhengzhou International offers 220 accommodations with computers and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch LCD televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Sofitel Zhengzhou International features an indoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. Event facilities measuring 16146 square feet (1500 square meters) include a conference center. This luxury hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Sofitel Zhengzhou International is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Canton Garden - This restaurant serves lunch and dinner.
Dome Brasserie - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 168 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Canton Garden
  • Dome Brasserie

Things to do

  • Gym
  • Indoor pool
  • Piano
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (16,146 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels
  • Computer
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 338.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 per person
  • Rollaway bed fee: CNY 338.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sofitel Hotel Zhengzhou International
Sofitel Zhengzhou International
Sofitel Zhengzhou International Hotel
Sofitel International Hotel
Sofitel International
Sofitel Zhengzhou Zhengzhou
Sofitel Zhengzhou International Hotel
Sofitel Zhengzhou International Zhengzhou
Sofitel Zhengzhou International Hotel Zhengzhou

Sofitel Zhengzhou International Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 75 out of 119 reviews
Rating 8 - Good. 29 out of 119 reviews
Rating 6 - Okay. 6 out of 119 reviews
Rating 4 - Poor. 7 out of 119 reviews
Rating 2 - Terrible. 2 out of 119 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Walter Luiz

Liked: Cleanliness, property conditions & facilities
I liked everything. Room was very comfortable. Super clean. Staff were very friendly. Many thanks for the girls Lele Jasmine and Miao Miao you were very nice.
Stayed 2 nights in May 2025

10/10 Excellent

Xue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Qinglin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall condition is great. The staff are very nice, helping checkin and checkout, opening elevator, and so on. Special thanks to Sherry who online answered my questions promptly and warm-hearted. I’m very happy for my three days stay. The swimming pool and gym equipment seem not impressive, no hot tub in the swimming area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ying

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility and services
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall excellent. Gym was disappointing. Miaomiao at the reception knows good english and takes extra effort to help out.
Stayed 4 nights in Feb 2024

10/10 Excellent

Howard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were warmly greeted at check-in and offered a complimentary room upgrade. Alice and Rita spoke excellent English and were helpful throughout our stay. Our room had a very nice view of the city and was elegant, spacious and comfortable. Rooms were very well sound-proofed. The hotel manager, a very pleasant Frenchman, greeted us at breakfast (which was excellent!) and came to say good-bye as we were checking out. I can't imagine a more professional and helpful staff.
Stayed 1 night in Dec 2023

8/10 Good

Song

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast wasn't completely free for the child over 14, people would need to read clearly all the T&C. the receiption hall was a bit noisy everyday as it was let out for activities. Otherwise it was good, clean and confortable.
Stayed 1 night in Aug 2023

10/10 Excellent

Song

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Leon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel experience I’ve ever had

Had the best hotel experience of my life at Sofitel Zhengzhou. After years of traveling and countless hotel stays this stands out as being above and beyond. Wonderful facilities, amazing rooms and the best service that I’ve ever had, anywhere. Would love to return again.
Stayed 2 nights in May 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleaant stay

Always a pleasant stay at the Sofitel. Do not know why they could not find my Accorplus membership.
Stayed 5 nights in Dec 2020

10/10 Excellent

Cheuk Wai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Hairu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

CPT, CT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant staff in particular deserve a medal for their service and attentiveness
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. When I forgot my trousers in the room as I was leaving, they quickly found me to let me know that they were ar reception. Thoughtful service Overall a very good experience at the hotel
Stayed 1 night in Sep 2019

10/10 Excellent

CHEE KUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Lianxiang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good quality with nice people

The front deck person, I think his name is Winston?, is very nice and professional, he made upgrade for our rooms, the room design is fantastic and the breakfast was excellent, will stay there again
Stayed 1 night in Sep 2019

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Group stay it was lovely
Stayed 2 nights in Aug 2019

10/10 Excellent

Paul, Hawthorne, NJ

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in numerous Crowne Plaza's around the world Excellence is lived up to the stay.
Stayed 1 night in Aug 2019

10/10 Excellent

Narin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly impressed by the rooms and the service

My family stayed in 3 different room categories, and even the standard room was very spacious, modern, and clean. The suite is much much bigger. Shortly after settling into the room, a manager came by to check if we were satisfied with the cleanliness which showed their attention to the guests' experience. Mr.David Zheng, a concierge manager who speaks very well English, was very helpful in assisting us during the stay. The hotel is a short taxi ride away to the shopping district. To my surprise, the David Plaza shopping mall is way up there with the very best in the country.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel’s location. Very convenient and the staff is very friendly. I don’t like the shower rooms after swimming. So old!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s most evident that every employee of this hotel tries her/his best to help the guests. In particular, a front dest girl Harriet assisted me from checkin through checkout. She is representative of this hotel’s superb service quality. I would definitely choose this hotel when I come to Zhengzhou again next time.
Stayed 1 night in Jun 2019

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sofitel Zhengzhou

Sofitel made my Zhengzhou visit remarkable, I had a two day short stay to visit Kaifeng and Luoyang and decided to stay in Zhengshou. Sofitel has the convenience of the location and the friendly staff, it made my stay very pleasant. Peter was great in arranging for my taxi to the airport.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very modern, staff are friendly and English speaking and would go out of their way to make one comfortable.
Stayed 2 nights in May 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business stay

Free upgrade on arrival. Excellent hotel. Few restaurants nearby.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019