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Get an overview of this hotel
4.5-star Zermatt hotel steps from Matterhorn Ski Paradise

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Restaurant
Laundry facilities

Location

This family-friendly Zermatt hotel is within 1 mi (2 km) of Zermatt-Furi Gondola and Matterhorn Ski Paradise. Zermatt–Sunnegga Funicular and Matterhorn Museum are also within 1 mi (2 km). Zermatt Gornergratbahn Station is 23 minutes by foot and Zermatt Station is 23 minutes.

Hotel Features

Along with a full-service spa, this smoke-free hotel has ski-in/ski-out access and a restaurant. Free continental breakfast, free WiFi in public areas, and free train station pick-up are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.

Room Amenities

All 33 rooms boast tablet computers and offer free WiFi and iPod docks. Refrigerators and minibars are standard, as are flat-screen TVs with cable channels.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 900 per person (one-way)
  • Airport shuttle fee per child: CHF 900
  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 10 PM

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Enhanced food service safety measures are in place.The property affirms that it follows sanitization practices of Clean & Safe (Switzerland) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

UnionPay

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Security system

Staff does not wear personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines Clean & Safe (Switzerland)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 80.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of CHF 20 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

The property affirms that it follows sanitization practices of Clean & Safe (Switzerland) guidelines.

The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

Enhanced food service safety measures are in place.

Hotel Names

  • Hotel Matthiol
  • Hotel Matthiol Zermatt
  • Matthiol
  • Matthiol Zermatt
  • Hotel Matthiol Hotel
  • Hotel Matthiol Zermatt
  • Hotel Matthiol Hotel Zermatt

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Hotel Amenities

Property Features

In addition to a full-service spa, Hotel Matthiol features ski-in/ski-out access and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This luxury hotel also offers a sauna, spa services, and a terrace. A train station pick-up service and a train station drop-off service are complimentary for guests.

Hotel Matthiol is a smoke-free property.

  • Bar/lounge
  • Coffee/tea in common areas
  • Ski passes available
  • Elevator
  • Free train station drop-off
  • Full-service spa
  • Front desk (limited hours)
  • Free breakfast
  • Turkish bath/Hammam
  • Porter/bellhop
  • Restaurant
  • Tours/ticket assistance
  • Year Built - 2009
  • Steam room
  • Free WiFi
  • Sauna
  • Health club
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Food and water bowls
  • Spa services on site
  • Ski storage
  • Ski-in/ski-out access
  • Terrace
  • Luggage storage
  • Concierge services
  • Free train station pickup
  • Laundry facilities
  • Total number of rooms - 33
  • Number of floors - 3
  • Number of buildings/towers - 2
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Fireplace in lobby

Room Amenities

Hotel Matthiol offers 33 accommodations with tablet computers and iPod docking stations. Beds feature premium bedding. 31-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and minibars. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include MP3 docking stations and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Premium bedding
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • MP3 docking station
  • iPod docking station
  • Free long-distance calls
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Tablet computer
  • Heating
  • Towels provided
  • Linens provided
  • Number of bedrooms - 1
  • Number of bathrooms - 1

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary continental breakfast is served each morning between 7:30 AM and 10 AM.

Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and Turkish bath/hammam.

  • Hot stone massage
  • Sports massage
  • Swedish massage
  • Sauna in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Nearby Activities

Recreational amenities at the hotel include ski-in/ski-out access, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Snowshoeing on site
  • Helicopter/airplane tours on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Ice skating on site
  • Ropes course on site
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

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