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Get an overview of this hotel
3-star Zermatt hotel steps from Matterhorn Ski Paradise

Popular property highlights

Free WiFi
Pets allowed
Restaurant
24-hour business center
Laundry facilities

Location

Situated in Zermatt, this spa hotel is steps from Mountaineers Cemetery and Matterhorn Ski Paradise. St. Mauritius Church and Matterhorn Museum are also within 5 minutes. Zermatt Gornergratbahn Station is 9 minutes by foot and Zermatt Station is 9 minutes.

Hotel Features

This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a sauna, a 24-hour business center, and dry cleaning are onsite.

Room Amenities

All 44 rooms offer free WiFi, balconies, and TVs. Hair dryers, safes, and phones are among the other amenities that guests will find.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CHF 18 per person (approximately)
  • Pet fee: CHF 10.00 per pet, per night
  • Rollaway bed fee: CHF 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11 PM

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Clothing, including swimwear, is not permitted for guests using this property’s spa facilities.

Apartment, Annex Building room category is located 1969 feet (600 meters) from the main building. Check-in is available in the main building.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; guests are provided with hand sanitizer; reservations are required for some onsite facilities.Enhanced food service safety measures are in place.

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Guests are provided with free hand sanitizer

Social distancing measures are in place

Property does not follow regional sanitization guidelines

Property confirms they are implementing enhanced cleaning measures

Number of children who can stay free - 2

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80 per night.

Pet Policy

  • Pets allowed for an extra charge of CHF 10.00 per pet, per night
  • Dogs only

We should mention

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Hotel Names

  • Bristol Zermatt
  • Hotel Bristol Zermatt
  • Hotel Bristol Hotel
  • Bristol Hotel Zermatt
  • Hotel Bristol Zermatt
  • Hotel Bristol Hotel Zermatt

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Hotel Amenities

Property Features

Hotel Bristol features a full-service spa and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center. Event facilities measure 35 square feet (3 square meters). This business-friendly hotel also offers a library, a terrace, and tour/ticket assistance.

Hotel Bristol is a smoke-free property.

  • Library
  • Bar/lounge
  • Ski passes available
  • Elevator
  • Full-service spa
  • Conference space
  • Restaurant
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Conference space size (meters) - 3
  • Spa services on site
  • Ski storage
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • 24-hour business center
  • Conference space size (feet) - 35
  • Free train station pickup
  • Laundry facilities
  • Total number of rooms - 44
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Arcade/game room
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Arcade/game room

Room Amenities

Hotel Bristol offers 44 accommodations with safes and bathrobes. Rooms open to balconies. This Zermatt hotel provides complimentary wireless Internet access. Bathrooms include bathtubs or showers and hair dryers.

  • Television
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Balcony
  • Free WiFi
  • Bathtub or shower
  • Number of bathrooms - 1
  • Bed sheets not available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.

Onsite venue - This restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Nearby Activities

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Downhill skiing nearby
  • Ski equipment rentals on site

Hotel Reviews

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