*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. At the end of the day, order après-ski drinks at the hotel's bar.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This ski hotel also offers ski storage, a health club, and a sauna.
Alpenhotel Fleurs de Zermatt is a smoke-free property.
- Library
- Daily
- Children's games
- Number of indoor pools - 1
- Children's toys
- Number of outdoor pools - 1
- Shopping mall on site
- Art gallery on site
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Full-service spa
- Front desk (limited hours)
- Conference space
- Free breakfast
- Business center
- Spa treatment room(s)
- Tours/ticket assistance
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Health club
- Smoke-free property
- Infant/toddler toys
- Swimming pool
- Outdoor seasonal pool
- Safe-deposit box at front desk
- Conference space size (meters) - 36
- Spa services on site
- Number of meeting rooms - 1
- Ski storage
- Ski-in/ski-out access
- Terrace
- Luggage storage
- Free buffet breakfast
- Concierge services
- Conference space size (feet) - 388
- Conference center
- Banquet hall
- Laundry facilities
- Total number of rooms - 38
- Free newspapers in lobby
Family Friendly Amenities
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Free WiFi
- Soundproofed rooms
- Laundry facilities
Room Amenities
Alpenhotel Fleurs de Zermatt offers 38 accommodations with espresso makers and safes. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
- Television
- Daily housekeeping
- Hypo-allergenic bedding available
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Espresso maker
- Desk
- Premium bedding
- Soundproofed rooms
- Turndown service
- Free bottled water
- Slippers
- Cable TV service
- Flat-panel TV
- Free WiFi
- TV size: 39
- TV size measurement: inch
- Connecting/adjoining rooms available
- Heating
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 3
- Laptop-friendly workspace
- Child-size bathrobes
- Child-size slippers
- Grab bar - near toilet
- Toothbrush and toothpaste available on request
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Matterhorn Lounge - Onsite bar.
Spa Services
Wellness has 2 treatment rooms. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.
- Sauna in spa
- Number of treatment rooms 2
- Steam room in spa
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible lounge
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Stair-free path to entrance
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
An indoor pool and an outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snowboarding nearby
- Helicopter/airplane tours on site
- Hiking/biking trails on site
- Rock climbing nearby
- Ice skating on site
- Snowshoeing nearby
- Downhill skiing nearby
- Mountain biking on site
- Cross-country skiing nearby
- Sledding nearby
- Bicycle rentals nearby
- Mountain climbing nearby
- Ski lessons available nearby
- Ski equipment rental shops nearby
- Hiking/biking trails nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Check-in
Check-in time starts at 3:30 PM
Check-in time ends at 11 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
UnionPay
Front desk opens daily at 7:00 AM
Front desk closes daily at 11:00 PM
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Pet Policy
- No pets or service animals allowed
We should mention
The seasonal outdoor pool closes in December.
Pool access available from 7:00 AM to 8:00 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Hotel Names
- Alpenhotel Fleurs Zermatt Hotel
- Alpenhotel Fleurs Hotel
- Alpenhotel Fleurs Zermatt
- Alpenhotel Fleurs
- Alpenhotel Fleurs de Zermatt Hotel
- Alpenhotel Fleurs de Zermatt Zermatt
- Alpenhotel Fleurs de Zermatt Hotel Zermatt
National Rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Hotel Reviews
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