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Best Western Premier Hotel Astoria

4.0 star property

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Photo gallery for Best Western Premier Hotel Astoria

Lobby
Food and drink
Exterior detail
Luxury Suite, 1 King Bed with Sofa bed (with Sofabed) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Courtyard

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
$146
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Petrinjska 71, Zagreb, 10000
  • Place, Zrinjevac
    ‪3 min walk‬
  • Place, Ban Jelacic Square
    ‪8 min walk‬
  • Place, Croatian National Theatre
    ‪10 min walk‬
  • Airport, Zagreb (ZAG)
    ‪19 min drive‬

Room options

Deluxe King Room

  • Sleeps 2

View all photos for Executive Room, 1 King Bed with Sofa bed (with Sofabed)

Executive Room, 1 King Bed with Sofa bed (with Sofabed) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Executive Room, 1 King Bed with Sofa bed (with Sofabed)

9.6 out of 10
Exceptional
(31 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed (Oversized Room)

Superior Room, 1 King Bed (Oversized Room) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Superior Room, 1 King Bed (Oversized Room)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed (with Sofabed)

Luxury Suite, 1 King Bed with Sofa bed (with Sofabed) | Room amenity

Luxury Suite, 1 King Bed with Sofa bed (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Twin Bed, Accessible (Quiet Location)

Deluxe Room, 1 Twin Bed, Accessible (Quiet Location) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 1 Twin Bed, Accessible (Quiet Location)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed (Quiet Location)

Deluxe Room, 1 King Bed (Quiet Location) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 1 King Bed (Quiet Location)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Quiet Location)

Deluxe Room, 1 Queen Bed (Quiet Location) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 1 Queen Bed (Quiet Location)

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(92 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room

  • Sleeps 2

Superior King Room

  • Sleeps 2

Accessible Single Room

  • Sleeps 1

Deluxe Queen Room

  • Sleeps 1

Deluxe King Room Quiet Location

  • Sleeps 1

Deluxe Room, 1 Twin Bed, Accessible (Quiet Location)

  • Sleeps 1

Executive King Room

  • Sleeps 2

Luxury King Suite

  • Sleeps 2

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About this property

Best Western Premier Hotel Astoria

4-star hotel in Donji Grad
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space.
Best Western Premier Hotel Astoria offers 100 accommodations with minibars and laptop-compatible safes. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 16-inch LCD televisions come with cable channels. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. This Zagreb hotel also offers a library, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Premier Hotel Astoria is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Restaurant Ragusa - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Glama Bar - This cocktail bar serves light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Glama Bar
  • Restaurant Ragusa

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 1932
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 16-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

BEST WESTERN Hotel Astoria
BEST WESTERN PREMIER Astoria
BEST WESTERN PREMIER Astoria Zagreb
BEST WESTERN PREMIER Hotel Astoria
BEST WESTERN PREMIER Hotel Astoria Zagreb
Hotel Astoria BEST WESTERN
Best Western Zagreb
Zagreb Best Western
Best Premier Astoria Zagreb
Best Western Premier Hotel Astoria Hotel
Best Western Premier Hotel Astoria Zagreb
Best Western Premier Hotel Astoria Hotel Zagreb

Best Western Premier Hotel Astoria Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1001 reviews
Rating 8 - Good. 251 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Monaf, Natick

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Front desk, not even a smile , all of them, so get used to it while staying there. Don’t take it personal. They didn’t notify me when the room is ready to check in, even though I asked them to do so because I arrived early, two other guests checked in before the check in time listed on their hotel policy. The safe in the room is literally 1 inch above the ground, I mean who will bend that far, not for my age. The curtain is dirty. The view is a dumpster view, not city view, look at room # ??? Fifth floor, and you will know what I mean. I suggest they close the window or at least disclose to customers, be honest, you can still make money and be honest at the same time.
Stayed 1 night in Sep 2025

6/10 Okay

Zanell

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

raquel, pembroke pines

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and awesome breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel,good breakfast, convenient
Stayed 4 nights in Aug 2025

10/10 Excellent

Ambigay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable with great breakfast

Overall, this is a pleasing hotel. The breakfast is excellent but the restaurant offerings are expensive without many choices. The location in lower town is fine if you want close access to the train but most of the action and sights are in upper town. There are also very few restaurants in this area. The classic king room was tight but the bathroom was spacious with plush towels. We walked to upper town and back fairly easily (20 minutes each way).
Stayed 3 nights in Aug 2025

8/10 Good

dongryol

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Aug 2025

8/10 Good

Hani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for a short stay

Great location, friendly staff, available parking! Breakfast was good.
Stayed 1 night in Aug 2025

10/10 Excellent

Albina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend Beat Western Astoria.

This was such a lovely ‘elegant’ hotel. The staff were lovely and so accommodating. Can’t say enough about the service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lorie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast
Stayed 1 night in Aug 2025

8/10 Good

olga

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very good breakfast, not overly helpful staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mozhgan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was very good. The location was great. The room was so quiet and nice. The water pressure and temperature in the bathroom was great. The AC was good and the temperature was easily controlled.
Stayed 2 nights in Aug 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK for a one night stay

The hotel was reasonably close to the city centre and provided two of our requirements I.e. free car parking and breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Centenie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice to have parking, terrific breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Josip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy with the service and amenities.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an high end property. Delicious breakfast, very helpful staff. Coffee maker in room, safe for valuables in room, updated and clean room. It was perfect I have no complaints at all.
Stayed 3 nights in Jul 2025

10/10 Excellent

Benett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast! All staff was super friendly and helpful! Convenient location, very near train station and not far from bus station. Easy walk to center of town!
Stayed 2 nights in Jul 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel.

I didn’t arrive until after 11pm. I sent a message that it would be 10 but the bus was late. My check in was rapid and friendly. I replied to hotels.com about my check in and everything was excellent. The breakfast buffet was large, complete and everything was tasty.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

turgut

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel, ten minutes walking to the old town. The breakfast was very delicious and there were lots of varieties.
Stayed 2 nights in Jul 2025

6/10 Okay

Clifford

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A bit dated, not enough electrical sockets in room. Quite modest
Stayed 2 nights in Jul 2025

10/10 Excellent

Hrvoje

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service with great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
very easy to get to close to train station
Stayed 2 nights in Jun 2025