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Had to get some items dry cleaned and the front desk was awesome about it. The breakfast was very good too with lots of options!

Its a beautiful property, close to the city center and the dock. We felt right at home once we arrived. Perfect for our 2 day stay for our family of four.

Staff engagement/service are at International 5-star levels. Breakfast choice/range/service excellent. Minor disappointment is smaller rooftop pool is 30-40cm deep so really there for show but that's a property design restriction. Overall an excellent team and a very well run hotel. IHG would do well to send this property management team elsewhere in the group to improve other management teams (Intercontinental Forshan, Doha, ANA Tokyo to name a few!)

Really enjoyed the modern aesthetic of the building. The room was very spacious and comfortable to match with the wonderful rooftop pool with a really nice view. Valet was such a perfect touch for a location in the center of the city. Our car was ready every single time we requested for it. Staff members were all very polite and helpful. I would stay here or at a Melia hotel again.