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Hotel Arroyo de la Plata

Property class: 3.5

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Photo gallery for Hotel Arroyo de la Plata

A buffet with various food items including fruits, vegetables, and bread.
A hotel reception area with wooden reception desks, a clock, and a digital screen displaying information.
A hotel room with a bed, a desk, and a chair. There is a large window with curtains, a lamp on the desk, and a mirror on the wall.
A banquet hall with round tables, white chairs, and floral centerpieces.
An elevator area with a marble wall, a trash bin, and a red chair.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Laundry
The current price is $64
includes taxes & fees
Oct 17 - Oct 18

Explore the area

View in a map
Blvd Lopez Mateos y Callejon del Barro, S/N, Zacatecas, ZAC, 98000
  • Place, Historic Center
    ‪1 min walk‬
  • Place, Bicentennial Plaza
    ‪5 min walk‬
  • Place, Zacatecas Cathedral
    ‪10 min walk‬
  • Airport, Zacatecas, Zacatecas (ZCL-General Leobardo C. Ruiz Intl.)
    ‪33 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a nightstand, a painting on the wall, and two wall-mounted lamps.

Traditional Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Double Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a painting on the wall, and a window with curtains.

Traditional Double Room, 2 Double Beds

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About this property

Hotel Arroyo de la Plata

3.5-star hotel in Zacatecas Centro
Along with a restaurant, this smoke-free hotel has a business center and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Arroyo de la Plata offers 123 accommodations with hair dryers. Cable television is provided.

Bathrooms include showers. This Zacatecas hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This 3.5-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Hotel Arroyo de la Plata is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Joyas - This restaurant serves breakfast, lunch, and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: MXN 275 for adults and MXN 140 for children
  • A restaurant

Restaurants on site

  • Joyas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 275 for adults and MXN 140 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children from 0 to 10 years old for breakfast.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Howard Johnson Hotel Zacatecas
Howard Johnson Zacatecas
Hotel Arroyo Plata Zacatecas
Hotel Arroyo Plata
Arroyo Plata Zacatecas
Arroyo Plata
Hotel Arroyo de la Plata Hotel
Hotel Arroyo de la Plata by Cyan
Hotel Arroyo de la Plata Zacatecas
Hotel Arroyo de la Plata Hotel Zacatecas

Hotel Arroyo de la Plata Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 136 out of 392 reviews
Rating 8 - Good. 119 out of 392 reviews
Rating 6 - Okay. 68 out of 392 reviews
Rating 4 - Poor. 37 out of 392 reviews
Rating 2 - Terrible. 32 out of 392 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
I liked the view to the street and the hills. The bathroom smelled like sewage. I asked about odor and someone from cleaning staff said it eas because there were several guests.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
The so called family room doesn’t exist and they wanted to charge me extra. Thank goodness staff was understandable and didn’t charge me. Overall the hotel was not bad, bit older that I expected. Walkable distance to downtown and parking available were a plus.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nunca funcionó la TV, pasillos oscuros, baños sucios
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Acceso muy complicado. Muy difícil para los que no conocemos Zacatecas.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
El personal siempre es muy amable
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Descuidado tienen chinches
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Pésima atención a personal. Nos hicieron esperar una hora (4 pm) para acceder a nuestra habitación por falta de limpieza. Así mismo no hubo limpieza en los cuartos, no funcionaban todos los enchufes del cuarto, baja presión del agua. No lo recomiendo.
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
No me gustó nada
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness
Muy tranquilo el cuarto, me gustaba la vista a la bufa. Amable el personal, estuvo pacífico. Lo malo era que el baño olía mal pues el ventilador no funcionaba. Otro problema fue que la primera noche me dieron un cuarto de menor precio que le que pague y al otro día me tuve que cambiar y con vecinos ruidosos. El restaurante es muy buena opción para desayunar con personal amable.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
El hotel en si es bueno, falta actualizar la información de las habitaciones pero es cómodo y limpio
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Buena relación calidad-precio
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Buena, pero estaría bien que cuando llegues te ayuden a subir tus cosas
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general está bien. Solo se ve en algunas áreas la antigüedad y la no renovación.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
El personal es muy atento
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio muy amables todo el personal
Stayed 2 nights in Apr 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
El hotel está demaciado viejo, el baño parece de central camionera . Al quererme recostar en una de las camas me percaté que había una mancha de sangre por lo que decidí abandonar el hotel inmediatamente por lo antigienico que estaba Cero recomendado este hotel
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomiendo ampliamente el lugar, es limpio, cómodo, agradable y buenas instalaciones
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Liked: Staff & service
Difícil acceso a el estacionamiento
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo muy bien, facil y rapido
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Están muy bien las instalaciones
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien, solo muy lento el check inn, habiamos varios clientes en recepción y solo estaba una persona atendiendo.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
buen servicio y atención
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mala opcion para quedarse, solicite que me cambiaran de cuarto porque no se soportaba el olor a humedad y a drenaje olia terrible.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Le doy mala calificación a las instalaciones porque se oferta con alberca y no está en funcionamiento
Stayed 1 night in Oct 2024