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The Crystal Resort Sun Moon Lake

3.5 star property

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Photo gallery for The Crystal Resort Sun Moon Lake

Standard Room, 1 Double Bed (Moon) | View from room
Exterior
Standard Room, 1 Double Bed (Lake) | Bathroom | Separate tub and shower, jetted tub, free toiletries, hair dryer
Rooftop terrace
Rooftop terrace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping
$123
includes taxes & fees
Nov 25 - Nov 26

Explore the area

View in a map
No 3 Shueishalian Street, Rihyue Village, Yuchih Township, Yuchi, Nantou County, 555
  • Place, Ita Thao Shopping Street
    ‪1 min walk‬
  • Place, Yidashao Pier
    ‪2 min walk‬
  • Place, Sun Moon Lake
    ‪6 min walk‬

Room options

View all photos for Standard Room, 1 Double Bed (Dawn)

Standard Room, 1 Double Bed (Dawn) | Bathroom | Separate tub and shower, jetted tub, free toiletries, hair dryer

Standard Room, 1 Double Bed (Dawn)

8.0 out of 10
Very good
(2 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Moon)

Standard Room, 1 Double Bed (Moon) | Premium bedding, down comforters, free minibar, in-room safe

Standard Room, 1 Double Bed (Moon)

9.0 out of 10
Wonderful
(2 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Lake)

Standard Room, 1 Double Bed (Lake) | Premium bedding, down comforters, free minibar, in-room safe

Standard Room, 1 Double Bed (Lake)

9.0 out of 10
Wonderful
(4 reviews)
  • 775 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room For 2, 2 Double Beds (Sun)

Premium bedding, down comforters, free minibar, in-room safe

Standard Room For 2, 2 Double Beds (Sun)

  • 527 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

Lake Twin Room

  • Sleeps 2

View all photos for Lake Double Room(lake View)

Premium bedding, down comforters, free minibar, in-room safe

Lake Double Room(lake View)

  • Sleeps 2

Moon Twin Room

  • Sleeps 2

View all photos for Moon Double Room(lake View)

Premium bedding, down comforters, free minibar, in-room safe

Moon Double Room(lake View)

  • Sleeps 2

View all photos for Dawn Twin Room

Premium bedding, down comforters, free minibar, in-room safe

Dawn Twin Room

  • Sleeps 2

View all photos for Dawn Double Room(no View)

Premium bedding, down comforters, free minibar, in-room safe

Dawn Double Room(no View)

  • Sleeps 2

View all photos for Sun Room(street View)

Premium bedding, down comforters, free minibar, in-room safe

Sun Room(street View)

  • Sleeps 4

View all photos for Vip Sun Room

Premium bedding, down comforters, free minibar, in-room safe

Vip Sun Room

  • Sleeps 4

View all photos for Vip Lake Room

Premium bedding, down comforters, free minibar, in-room safe

Vip Lake Room

  • Sleeps 2

View all photos for Vip Moon Room

Premium bedding, down comforters, free minibar, in-room safe

Vip Moon Room

  • Sleeps 2

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4.3 out of 5, Excellent, 1,003 reviews
Sun Moon Lake Hotel

About this property

The Crystal Resort Sun Moon Lake

3.5-star Yuchi hotel walkable to Sun Moon Lake
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a meeting room, and concierge services.
The Crystal Resort Sun Moon Lake offers 20 accommodations with private hot tubs and DVD players. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 40-inch LCD televisions come with cable channels. Refrigerators and free minibar items are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, slippers, complimentary toiletries, and hair dryers.

This Yuchi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This Art Deco hotel also offers a fitness center, a rooftop terrace, and multilingual staff.

The Crystal Resort Sun Moon Lake is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7 AM and 10 AM.
Yummy Restaurant - Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Yummy Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In a regional park
  • On a lake
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Crystal Resort Sun Moon Lake
Crystal Sun Moon Lake
The Crystal Resort Sun Moon Lake Hotel Nantou
The Crystal Resort Sun Moon Lake Taiwan/Nantou
Crystal Resort Sun Moon Lake Yuchi
Crystal Sun Moon Lake Yuchi
The Crystal Sun Moon Yuchi
The Crystal Resort Sun Moon Lake Hotel
The Crystal Resort Sun Moon Lake Yuchi
The Crystal Resort Sun Moon Lake Hotel Yuchi

The Crystal Resort Sun Moon Lake Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 236 out of 560 reviews
Rating 8 - Good. 209 out of 560 reviews
Rating 6 - Okay. 85 out of 560 reviews
Rating 4 - Poor. 18 out of 560 reviews
Rating 2 - Terrible. 12 out of 560 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

yi, Sugarland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is front of the moon lake and close to the piers. The hotel offers cheap transportation tickets. Next to the markets, if you like fish, recommend you buy the ZHONG TONG ( president fish) and LONG XUN fish, and fried shrimp of the lake. Enjoy the hike and bike ride, very relaxing and nice view.
Stayed 2 nights in Jul 2025

8/10 Good

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just on the harbour and very close to the Sun Moon lake. Staff are very helpful to park my car and even drove me to my car to pick the stuff I left there and drove me back.
Stayed 1 night in Apr 2025

10/10 Excellent

Connie

Liked: Staff & service, property conditions & facilities, room comfort

Fantastic hotel and services

Miss Chen is very helpful and provided places to visit during out trip. Excellent and friendly staffs in this hotel and very accommodating to our needs
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

SUMMER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Ching

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service
Stayed 2 nights in Jun 2024

10/10 Excellent

Jean Jacque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

William

Stayed 1 night in Apr 2024

8/10 Good

Qiting

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023

6/10 Okay

Qi Tong

Traveled with family and small children
Disliked: Staff & service
Stayed 1 night. Room has heater, however, the room wasn’t very clean. The table and mirror wasn’t cleaned properly. You can only get 4 towels per room. Breakfast variety is limited. Only good thing is the location is right next to the 老街。
Stayed 1 night in Dec 2023

10/10 Excellent

Rose, DALY CITY

Stayed 1 night in Oct 2023

8/10 Good

Adeline

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was big with great view of the Sun moon lake, though the property needs refurbishment as the grout at the toilet requires maintenance. Hotel was located very convenient to the night street next to it and within walking distance to the Pier to engage in activities.
Stayed 1 night in Aug 2023

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Hotel to relax

Splendid hotel with a fantastic view of the SunMoon Lake
Stayed 2 nights in Feb 2023

6/10 Okay

Wenling

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2022

4/10 Poor

Chen

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient n room was big, but the hotel was not very clean, very poor mantain.
Stayed 1 night in Dec 2022

10/10 Excellent

Pei-Yao, Norcross

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location that sits next to the lake and business area.
Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon checkin, the staff was very helpful in giving tips about destinations and dining options in the area. Awesome views from the balcony for lake-facing suite. Nearby stalls and restaurants tend to close early. Would stay again. 湖景套房空間寬敞乾淨，設備都算新、且該有的都有。兩面採光，大窗戶及陽台看出去景色驚艷，每早看著湖光山色起床。廁所另有淋浴間，也有拉門可以在泡澡時關上。服務人員友善服務周到，完全沒有其他評論提及的問題。早餐不是最豐盛，但以一間20幾個房間的旅館來說很OK了，吃了三天也不會膩。有機會再來日月潭的話會願意再入住。
Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and they had a jacuzzi tub! The breakfast is one of the best i have had in Taiwan. I only wish I had a room with a lake view.
Stayed 2 nights in Nov 2020

8/10 Good

Nilobon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Jangtae

Traveled with family
Liked: Staff & service, room comfort

Good place around where the hotel is

Could be better if i was staying in the room to the lake view. Bathroom design is not much friendly for use like others reviewed. But dinner was really awesome, way much better than I thought it would be. It was okay for a few days because the lake was so nice.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and morning food with good lake view location
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NOT RECOMMENDED.

The room and public area smells so bad. Floor carpets dirty with lots of stains....no proper tea served at breakfast ( was given lukewarm diluted tea and its a shame). Breakfast was supposed to end at 10am but we were told to come by 9am as there wont be much food left. True to their promise, we came down at 9 and they won't even replenish the bread. Overall lousy F & B. Unprofessional staff - no greetings, no smiles...talking loudly on facetime with family member (in the reception area ) on top of her voice as if it was her home. For the price we paid A$600+ for 2 nights, I would expect at least a decent clean hotel. Photos on the website was deceiving.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019