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[Late Check-in at 8PM] Standard Twin Room, Non Smoking, Tower

Bed Count 2 Twin Beds Maximum Occupancy 4 Max
$138* Per night/room Oct 28 - Oct 29

Single Room, Main Building

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 2 Max

Main Building Grand Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

[Late Check-in at 5PM] Tower Bay View Double, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

[Late Check-in at 8PM] Tower High Floor, Premier Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Amenities

Property Features

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center.

Wired and wireless Internet access is complimentary. Event facilities measuring 4736 square feet (440 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Hotel New Grand has designated areas for smoking.

  • Use of nearby fitness center (discount)
  • Bar/lounge
  • Elevator
  • 24-hour front desk
  • Conference space
  • Business center
  • Porter/bellhop
  • Meeting rooms
  • Year Built - 1927
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Free wired Internet
  • Safe-deposit box at front desk
  • Conference space size (meters) - 440
  • Terrace
  • Luggage storage
  • Hair salon
  • Number of restaurants - 4
  • Concierge services
  • Conference space size (feet) - 4736
  • Gift shops or newsstand
  • Designated smoking areas
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 240
  • Number of floors - 18
  • Number of buildings/towers - 2
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Room Amenities

Hotel New Grand offers 240 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, designer toiletries, and bidets. This Yokohama hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Free newspaper
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Designer toiletries
  • In-room climate control (air conditioning)
  • Premium bedding
  • Iron/ironing board (on request)
  • Bidet
  • In-room massage available
  • Slippers
  • Shower/tub combination
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • Down comforter
  • Egyptian-cotton sheets
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Le Normandie - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Il Giardino - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Yugyoan Tankuma - Overlooking the ocean, this sushi bar specializes in Japanese cuisine and serves lunch only. Reservations are required. Open daily.

The Cafe - This coffee shop specializes in American cuisine and serves brunch, lunch, dinner, and light fare. Open daily.

Sea Guardian 2 - Onsite bar. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 20

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Service animals are allowed

Service animals are exempt from fees/restrictions

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Gap period enforced between guest stays - 72 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Hotel Names

  • Hotel New Grand
  • Hotel New Grand Yokohama
  • New Grand Hotel
  • New Grand Yokohama
  • Hotel New Grand Hotel
  • Hotel New Grand Yokohama
  • Hotel New Grand Hotel Yokohama

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Hotel Reviews

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