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Get an overview of this hotel
4.5-star Yokohama hotel in Chinatown

Popular property highlights

Free WiFi
Business center
Laundry facilities
24-hour front desk
Multilingual staff

Location

Located in Chinatown, this luxury hotel is steps from Yamashita Park, Tokyo Bay, and Yokohama Marine Tower. Yokohama Stadium and Red Brick Warehouse are also within 15 minutes. Motomachichukagai station is only a 4-minute walk and Ishikawacho station is 14 minutes.

Hotel Features

This hotel features 4 restaurants, a bar/lounge, and a coffee shop/café. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.

Room Amenities

All 240 rooms boast deep soaking tubs and offer free WiFi and flat-screen TVs. Other amenities available to guests include free wired Internet, refrigerators, and minibars.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3920 per person (approximately)
  • Airport shuttle fee: JPY 720 per person (one-way)
  • Airport shuttle fee per child: JPY 360 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Only service animals are allowed

Debit cards not accepted

No rollaway/extra beds available

No cribs (infant beds) available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed (service animals welcome)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Hotel Names

  • Hotel New Grand
  • Hotel New Grand Yokohama
  • New Grand Hotel
  • New Grand Yokohama
  • Hotel New Grand Hotel
  • Hotel New Grand Yokohama
  • Hotel New Grand Hotel Yokohama

Awards & Affiliations

  • The property is a member of Preferred Hotels & Resorts.

Hotel Amenities

Property Features

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center.

Wired and wireless Internet access is complimentary. Event facilities measuring 4736 square feet (440 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle at scheduled times is offered to guests. Parking is available onsite for a surcharge.

Hotel New Grand has designated areas for smoking.

  • Use of nearby fitness center (discount)
  • Bar/lounge
  • Elevator
  • 24-hour front desk
  • Conference space
  • Business center
  • Porter/bellhop
  • Meeting rooms
  • Year Built - 1927
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Free wired Internet
  • Safe-deposit box at front desk
  • Conference space size (meters) - 440
  • Terrace
  • Luggage storage
  • Hair salon
  • Number of restaurants - 4
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 4736
  • Gift shops or newsstand
  • Designated smoking areas
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 240
  • Number of floors - 18
  • Number of buildings/towers - 2
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Room Amenities

Hotel New Grand offers 240 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Free newspaper
  • Air conditioning
  • Egyptian-cotton sheets
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Shower/tub combination
  • Iron/ironing board (on request)
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Number of bathrooms - 1
  • Room service (limited hours)
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Bidet
  • Free wired Internet
  • Designer toiletries
  • Deep soaking bathtub
  • In-room climate control (air conditioning)
  • In-room massage available
  • Premium bedding
  • Slippers
  • Wheelchair accessible
  • Down comforter

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

Le Normandie - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Il Giardino - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Yugyoan Tankuma - Overlooking the ocean, this sushi bar specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.

The Cafe - This coffee shop specializes in American cuisine and serves brunch, lunch, dinner, and light fare. Open daily.

Sea Guardian 2 - Onsite bar. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

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