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Yaruqui Vacation Packages

They were not ready for our arrival. The hotel was locked behind bars when we came. They let us wait for additional 30 min to explain that we prepaid for the room. They still wanted us to pay. No water for drinking. The bathroom was clogged.

Hotel was like a jig saw puzzle with lots of stairways and areas. Still had construction going on. Rooms were very nice but no privacy unless you close your curtains. Room safes did not work in either of our rooms. You cannot flush toilet paper due to old pipes. Area did not feel very safe but we did not need to leave the hotel without a guide since the dining in the hotel was great. Overall I would recommend this hotel.

Exceptional service by staff .Clean ,large rooms .Great breakfast .

The staff treated the family well. The problem was the cleaning. They did not clean or change the towels or sheets during the week we stayed at the hotel. We had to request that they take out the trash from the room. Other than that, it was fine. Good service, and the breakfast was very tasty.

Such a lovely and peaceful retreat, with truly hospitable owners.

We have stayed at EB while in Quito previously -- they never disappoint! EB's Staff goes out of their way to be helpful and considerate. The rooms are spacious and well appointed-- always very clean and comfortable. The fact that there is little turn-over in staff speaks volumes, too. Mr Rafael, Mr GianFranco, Jose, Matteo, Santiago, Fredie -- every staff member we've interacted with has been Top-Notch! High praises to all.