Search Deals on

Xiangxi Vacation Packages

The hotel is located seconds away from the 张家界 national park entrance, which is essential for our travel, not only we were able to beat the early morning crowd, but we were also able to enjoy the town when all the tourists have left the area. The hotel is also just minutes away from the busy street that's filled with restaurants. The staff were very helpful and the amenities were awesome, free laundry service was included with our room. 10/10 experience.

This was a magical place to spend a few days. The room was superb and perfect for our needs and the location was idyllic high in the mountains. What made this stand out though was the superb Concierge who organised and booked all of our visits to the many attractions of the area. Transport, timings and tickets were all taken care of. It was like having your own travel agency. She was brilliant. Breakfast was fine but the restaurant was excellent and really good value. For a first time visitor to China it was a wonderful location.

We had the most wonderful experience, Andy (the manager) was in direct contact with us even before the trip and he arranged for our pick up even when we changed the departure point at the last minute. He made our honeymoon absolutely lovely and special at this hotel! The room was absolutely wonderful, large, with amazing views. The facilities are breathtaking, swimming pool was great. The best part was just walking through the hotel and feeling like being in a palace everyday. The area for the breakfast buffet was stunning and the staff were always beyond amazing ☺️ I highly recommend this hotel to everyone visiting the area, great experience overall!

The hotel is clean and so as the room. The staff specially crystal helped us a lot and send us airport transfer when we came. She’s very accommodating and nice she deserve a pay rise. The hotel is near the tianmen bus ride just around the corner. There’s also lots of restaurants near the area. Only 10 mins. Away to the airport. The breakfast has lots of choices and nice noodles.

The main positive about this property are the staff and the location. The staff are very polite, professional and most of all personable and helpful. Major props to Crystal and Sunny. Nothing but good things to say about them. The hotel is also very close to Tianmen Mountain cablecar station as well as local restaurants and airport/train station as a result of being in the city center. The property itself is well maintained though quite old and main drawbacks is the fact that the property itself is old as well as the fact that people smoke within and outside the premises. This makes for a poorer experience otherwise I will give it 5 stars.

I had a pleasant stay overall. The staff were incredibly friendly and always willing to help. A special thanks to the boss lady and the lovely front desk girl who greeted me every morning with such warmth and sunshine-like positivity. The hotel was clean, well maintained, and the breakfast was very good. Everything felt organized and comfortable. The only issue was that the room I received looked nothing like the one shown in the booking photos. The advertised images featured a luxury suite with a large window, mountain views, and a spacious layout. The actual room was considerably smaller, located on the ground floor, and had no view whatsoever. I understand that photos can sometimes differ, but the difference was significant enough to be disappointing. Despite that, the wonderful staff and overall quality of the property made for a good experience.