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Hotel Villa Las Margaritas Plaza Cristal

4.0 star property

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Photo gallery for Hotel Villa Las Margaritas Plaza Cristal

Front of property
Premium bedding, in-room safe, desk, free WiFi
Double Room | Premium bedding, in-room safe, desk, free WiFi
Breakfast, lunch and dinner served
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Laundry
$31
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
Priv Antonio Chedraui Caram No 7 y 9, Col.Encinal, Xalapa, VER, 91180
  • Place, Los Berros Park
    ‪2 min drive‬
  • Place, Xalapa Cathedral
    ‪3 min drive‬
  • Place, Juarez Park
    ‪3 min drive‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪16 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, in-room safe, desk, free WiFi

Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room

Premium bedding, in-room safe, desk, free WiFi

Double Room

9.2 out of 10
Wonderful
(15 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, free WiFi

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Queen Beds

View all photos for Triple Room

Triple Room | Premium bedding, in-room safe, desk, free WiFi

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Basic Quadruple Room

Premium bedding, in-room safe, desk, free WiFi

Basic Quadruple Room

  • 183 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room

Business Room | Premium bedding, in-room safe, desk, free WiFi

Business Room

  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room Standard with Street View

Premium bedding, in-room safe, desk, free WiFi

Triple Room Standard with Street View

  • 430 sq ft
  • Sleeps 4

View all photos for Quadruple Room Standard with internal view

Premium bedding, in-room safe, desk, free WiFi

Quadruple Room Standard with internal view

  • 430 sq ft
  • Sleeps 4

View all photos for Room Standard with internal view

Premium bedding, in-room safe, desk, free WiFi

Room Standard with internal view

  • 430 sq ft
  • Sleeps 2

View all photos for Double Room Standard

Lobby

Double Room Standard

  • Sleeps 4

View all photos for Triple Suite Junior

Premium bedding, in-room safe, desk, free WiFi

Triple Suite Junior

  • Sleeps 6

View all photos for Single Room Standard

Premium bedding, in-room safe, desk, free WiFi

Single Room Standard

  • Sleeps 1

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About this property

Hotel Villa Las Margaritas Plaza Cristal

4-star Xalapa hotel close to Xalapa Cathedral
This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space.
Hotel Villa Las Margaritas Plaza Cristal offers 47 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an arcade/game room, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Villa Las Margaritas Plaza Cristal is a smoke-free property.

RESTAURANTE LA FUENTE - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • RESTAURANTE LA FUENTE

Things to do

  • Arcade/game room
  • Stereo
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Property is also known as

Hotel Villa Las Margaritas Plaza Cristal
Hotel Villa Las Margaritas Plaza Cristal Xalapa
Villa Las Margaritas Plaza Cristal
Villa Las Margaritas Plaza Cristal Xalapa
Villa s garitas Plaza Cristal
Las Margaritas Plaza Cristal
Hotel Villa Las Margaritas Plaza Cristal Hotel
Hotel Villa Las Margaritas Plaza Cristal Xalapa
Hotel Villa Las Margaritas Plaza Cristal Hotel Xalapa

Reviews

Hotel Villa Las Margaritas Plaza Cristal Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 157 out of 296 reviews
Rating 8 - Good. 94 out of 296 reviews
Rating 6 - Okay. 28 out of 296 reviews
Rating 4 - Poor. 7 out of 296 reviews
Rating 2 - Terrible. 10 out of 296 reviews

Reviews

2/10 Terrible

Maria, Bowling Green

Disliked: Cleanliness, amenities, property conditions & facilities
Las receptionist-as son muy poco profesionales y no son nada amables te cobran por cada visita que recibes si no les pido recibo por lo que page po unas visitas que tuve se quedan con mi dinero no me vuelvo a quedar en este hotel son muy poco profesionales
Stayed 6 nights in Jul 2025

10/10 Excellent

Chance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really great hotel. The staff was really accommodating and were welcoming to no Spanish speaking guests.
Stayed 2 nights in May 2025

10/10 Excellent

Xochil

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and it is nearly to restaurants, pharmacies. There’s walkable to a mall. It is a very practical option if you need to visit Xalapa City and you don’t want to spend a lot of money
Stayed 1 night in Apr 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel in a great location. Staff were super friendly, helpful, and professional. Located directly across from Plaza Cristal which offers many food and drink options. The room was lovely. Courtyard in the middle was very nice and relaxing.
Stayed 1 night in Apr 2025

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pet friendly

Stayed 3 nights in Apr 2025

6/10 Okay

ADA IRENE

Business traveler
Liked: Cleanliness, property conditions & facilities
Solo la primera noche sentia que algo me picaba bajo las sabanas y al otro dia mas tarde tenia piquetes d algo.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel-Will return

Friendly staff, hot water with strong pressure, air conditioning, and comfortable bed and pillows. Should be described as "Colonial" or Victorian" as opposed to "Antique" because it has a very nice feel and comfort to it and not an old, boring one. Located in a perfect location. Will return soon. Thank you!
Stayed 1 night in Jan 2025

10/10 Excellent

Josh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very interesting hotel with an eclectic mix of decorations. Reminds you of an antique store or a museum. Super clean and super cozy.
Stayed 1 night in Dec 2024

8/10 Good

Benjamin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good place to stay if you’re on a budget. The building itself is pretty cool and the location is convenient for what we needed. It’s right across the street from Crystal Plaza so we went shopping and had some food. A lot of people complain that the bed was too hard that didn’t bother me, but the pillows were definitely too hard. I wish that the decorations were more accurate to the photos. Otherwise I enjoyed my stay and Jenny at the front desk was really kind.
Stayed 1 night in Nov 2024

10/10 Excellent

Enoc

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 1 night in Jun 2024

10/10 Excellent

Juliana Naranjo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They clean the room everyday. It’s close to the mall and store.
Stayed 6 nights in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Feb 2024

6/10 Okay

Jerry

Stayed 1 night in Apr 2023

8/10 Good

robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time that I have stayed the property is a great place to stay .All the staff from the front desk to food service and house keeping we're genuinely interested in my wellbeing and comfort.

6/10 Okay

Ruben

Stayed 1 night in May 2022

10/10 Excellent

RICARDO MELO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En lo personal, a mi me gustó la decoración y el concepto del hotel. Las camas son un poco duras pero no es algo que me haya incomodado. Lo que no me gustó fue su servicio de WiFi.
Stayed 2 nights in Mar 2022

10/10 Excellent

MANUEL

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This Hotel was very spacious for the cost and affordable. The parking was a bit peculiar but they have a garage so it worked out. HOWEVER if you get a front (to parking) room... there is a bar right across... music was sooo loud. We only used it for sleeping so it wasn't bad.
Stayed 2 nights in Mar 2022

10/10 Excellent

Ana V

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice. Thank you.
Stayed 1 night in Feb 2022

10/10 Excellent

Luis, Huatusco de Chicuellar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo muy bien el diseño del edificio excelente la decoracion y la atencion muy recomendable, sin duda volvería a reservar en este hotel
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Nice oldie

My family reported enjoying this place. We’ll recommend it.
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, they went above and beyond. The hotel was beautiful.
Stayed 4 nights in May 2021

8/10 Good

Verified traveler

Stayed 1 night in Jan 2019

6/10 Okay

D, Berwyn, IL.

Liked: Cleanliness

10/10 Excellent

Claudia Edith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supero mis expectativas elegante y la atención de la recepcionista principal a todo dar y siempre atenta y sonriente
Stayed 1 night in Aug 2025

4/10 Poor

ROCIO

Liked: Cleanliness, staff & service, property conditions & facilities
No encontraron la reservación. Muchas horas después les dieron una habitación diferente a la que se había pagado.
Stayed 1 night in Aug 2025