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Hotel Balcón del Parque

Property class: 3

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Photo gallery for Hotel Balcón del Parque

A modern bedroom with a wooden ceiling, a large bed, a TV, and a view of the outdoors.
A hotel room with a wooden ceiling, a bed with a headboard, a desk with a chair, and a TV mounted on the wall.
A kitchen with a wooden countertop, a built-in sink, and a refrigerator. The backsplash is tiled with various patterns.
A modern kitchen with a microwave, coffee maker, and a refrigerator. There is a dining table with chairs and a pendant light.
A modern interior with a large window, wooden furniture, and a vase with flowers.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is $84
includes taxes & fees
Sep 6 - Sep 7

Explore the area

View in a map
Rafael Ramírez, 62, Xalapa, VER, 91000
  • Place, Los Tecajetes Park
    ‪1 min walk‬
  • Place, Juarez Park
    ‪19 min walk‬
  • Place, Xalapa Cathedral
    ‪7 min drive‬
  • Airport, Xalapa, Veracruz (JAL-El Lencero)
    ‪24 min drive‬

Room options

View all photos for Standard Room

A bedroom with a large window, a desk, and a chair.

Standard Room

9.0 out of 10
Wonderful
(15 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

A modern hotel room with two beds, a desk, and a large window offering a view of greenery.

Standard Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Room

A modern hotel room with two beds, a TV, and a large window offering a view of greenery.

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Senior Room

A hotel room with two beds, a large window with curtains, a chair, and a floral painting on the wall.

Senior Room

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room

A modern bedroom with a large bed, a bedside table with a phone, and a view of a balcony with chairs.

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Cabin

A hotel room with a wooden ceiling, a bed with a headboard, a desk with a chair, and a TV mounted on the wall.

Family Cabin

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Presidential Cabin

A modern bedroom with a wooden ceiling, a large bed, a TV, and a view of the outdoors.

Presidential Cabin

10.0 out of 10
Exceptional
(5 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Room

A modern hotel room with two beds, a large window, and a balcony.

Presidential Room

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Cabin Presidential

  • Sleeps 10
  • Free WiFi

DOUBLE TWO QUEEN BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE KING SIZE BED

  • Sleeps 4
  • Free WiFi

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About this property

Hotel Balcón del Parque

3-star hotel in Xalapa Centro
A restaurant, a 24-hour front desk, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Change of towels is available on request.
Hotel Balcón del Parque offers 26 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature down comforters and premium bedding. Smart televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Onsite covered self parking is complimentary.

Hotel Balcón del Parque is a smoke-free property.

Sal & Piedra - Overlooking the garden, this family restaurant serves breakfast and lunch. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Sal & Piedra

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (78 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Balcón del Parque Hotel
Hotel Balcón del Parque Xalapa
Hotel Balcón del Parque Hotel Xalapa

Hotel Balcón del Parque Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 214 out of 258 reviews
Rating 8 - Good. 32 out of 258 reviews
Rating 6 - Okay. 6 out of 258 reviews
Rating 4 - Poor. 3 out of 258 reviews
Rating 2 - Terrible. 3 out of 258 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the most beautiful hotel room I have ever been in, bonus points for a very cold air conditioner.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Margaret

Liked: Cleanliness
Our room was spacious and clean. Being right above the edge of Parque Tecajetes, we looked right into the trees. The staff and food at the hotel restaurant, Sal y Piedra, were both excellent. We would stay there again.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, big room, very comfortable, great food in the restaurant will be back.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👏👏
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Regino

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place !
Verified review

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean, has a beautiful view of the Cajetes park and there is good transportation.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
It Is a clean, nice and friendly. I love to come to this hotel.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Geoffrey

Liked: Amenities
Beautiful view of the park
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

andres

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place well maintained very close to restaurants, parks
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Hotel Balcon!! The facility and park are just stunning.
Stayed 7 nights in Jun 2024
Verified review

10/10 Excellent

walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very attentive and helpful. Good breakfast. Appeals to the independent traveler.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Adrián Neftali

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I would’ve stayed longer.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Kennie

Liked: Cleanliness, staff & service, property conditions & facilities
We were the only ones there so that was nice. The balcony was nice and a great view. Fairly close to where we wanted to be. Good parking facility.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Kamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but not in a convenient location. A bit far from coffee shops and restaurants.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

George

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

JOSE LUIS ORTIZ

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. The rooms are large, very clean and had a fabulous view. It would have been a perfect stay except two doors down the guest staying in that room had karaoke so loud it could be heard not only in our room but in the hallway. We finally called the front desk at 11:30pm and were told that they could not hear it on the lobby but “ok”. The music stopped but started again at 5:45am! It got even louder when we were about to check out. This must have been a “special” guest to have these privileges. Also, we ate at the hotel restaurant. The first meal pizza was great but when we returned for breakfast the next morning, my husband got his meal and I waited an additional 20 minutes to get mine! We had the older lady for a waitress and we had to ASK her for more coffee and why the wait only to be told “well, they are poaching the eggs”. 🙄😒
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Cora

Liked: Cleanliness, staff & service
.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Oswaldo

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

ANTONIO

I love it
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Before I can give this excellent review they want me to write more - the hotel was great but restaurant was not very good even though staff was attentive.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities
10/10
Stayed 1 night in Apr 2025