Deluxe Twin
Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$74*
Per night/room
Apr 28 - Apr 29
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Shangri-La Suzhou features an outdoor tennis court and an indoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.
This 5-star property offers access to a business center, 11 meeting rooms, and limo/town car service. This luxury hotel also offers a children's pool, a health club, and a spa tub. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site, along with a car charging station.
Shangri-La Suzhou has designated areas for smoking.
- Express check-in
- Number of indoor pools - 1
- Number of spa tubs - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Porter/bellhop
- Express check-out
- Free self parking
- Dry cleaning/laundry service
- Free valet parking
- Limo or town car service available
- Number of meeting rooms - 11
- Luggage storage
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Outdoor tennis courts - 1
- Total number of rooms - 390
- Number of floors - 51
- Airport transportation (surcharge)
- Tennis on site
- Number of bars/lounges - 1
- Full-service spa
- Billiards or pool table
- Tours/ticket assistance
- Year Built - 2007
- Electric car charging station
- Steam room
- Free WiFi
- Sauna
- Health club
- Free wired internet
- Babysitting or childcare (surcharge)
- Number of coffee shops/cafes - 1
- Children's pool
- Safe-deposit box at front desk
- Breakfast available (surcharge)
- Number of restaurants - 3
- Banquet hall
- Laundry facilities
- 24-hour fitness facilities
- Arcade/game room
- Wedding services
- Garden
- Multilingual staff
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Children's pool
- Free WiFi
- Soundproofed rooms
- Outdoor tennis courts - 1
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Arcade/game room
- Free cribs/infant beds
Room Amenities
Shangri-La Suzhou offers 390 accommodations with laptop-compatible safes and bathrobes. Premium satellite television is provided. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries. This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
- Room service (limited hours)
- Television
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- Desk
- In-room climate control (air conditioning)
- Soundproofed rooms
- Turndown service
- Premium TV channels
- Wireless internet access
- Bidet
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Slippers
- Separate bathtub and shower
- In-room safe (laptop compatible)
- Satellite TV service
- Free WiFi
- Free wired internet
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Window screens
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge.
Cafe Soo - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Nishimura - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
Nearby Activities
An outdoor tennis court and a health club are featured at the hotel. An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Golfing nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 128 per person
- Airport shuttle fee: CNY 900 per person (one-way)
- Rollaway bed fee: CNY 349.8 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash.
Contactless check-in and contactless check-out are available.
UnionPay
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 349.8 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed
We should mention
Contactless check-in and contactless check-out are available.
Hotel Names
- Hotel Shangri-La Suzhou
- Shangri-La Hotel Suzhou
- Shangri-La Suzhou
- Shangri-La Suzhou Hotel
- Suzhou Shangri-La
- Suzhou Shangri-La Hotel
- Shangri La Hotel Suzhou
- Shangri La Suzhou
- Shangri La Suzhou
- Shangri-La Suzhou Hotel
- Shangri La Hotel Suzhou
- Shangri-La Suzhou Suzhou
- Shangri-La Suzhou Hotel Suzhou
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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