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Genetti Hotel, SureStay Collection by Best Western

2.5 star property

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Photo gallery for Genetti Hotel, SureStay Collection by Best Western

Ballroom
In-room safe, individually decorated, individually furnished
Lobby
Free toiletries, hair dryer, towels, soap
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Free WiFi
$84
includes taxes & fees
Jan 19 - Jan 20

Explore the area

View in a map
200 W 4th St., Williamsport, PA, 17701
  • Place, Williamsport/Lycoming Chamber of Commerce
    ‪2 min walk‬
  • Place, Community Theatre League
    ‪2 min walk‬
  • Place, Lycoming College
    ‪6 min walk‬
  • Airport, Williamsport, PA (IPT-Williamsport Regional)
    ‪8 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Kitchenette

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)
  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(41 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

In-room safe, individually decorated, individually furnished

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room)

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

In-room safe, individually decorated, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Genetti Hotel, SureStay Collection by Best Western

Williamsport hotel with restaurant
This hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a conference center, coffee/tea in a common area, and a seasonal outdoor pool.
Genetti Hotel, SureStay Collection by Best Western offers 208 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Williamsport hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Genetti Hotel, SureStay Collection by Best Western features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 1035 square feet (96 square meters) include a conference center. This Williamsport hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

Genetti Hotel, SureStay Collection by Best Western has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Windows on 4th - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Windows on 4th - This bar serves breakfast and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Windows on 4th
  • Windows on 4th

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Conference center (1,035 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1922
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 26.5 per pet, per night, plus a deposit of USD 26.5 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
3 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.6 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 26.5 per night
  • Pet fee: USD 26.5 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to August
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 14 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Genetti
Genetti Hotel
Genetti Hotel Williamsport
Genetti Williamsport
Genetti Lycoming Hotel Williamsport
Genetti Lycoming Williamsport
SureStay Signature Collection Genetti Hotel Best Western
SureStay Signature Collection Genetti Best Western Williamsport
SureStay Signature Collection Genetti Best Western
SureStay Collection Best Western Genetti Hotel Williamsport
SureStay Collection Best Western Genetti Hotel
SureStay Collection Best Western Genetti Williamsport
SureStay Collection Best Western Genetti
SureStay Signature Collection Genetti Hotel by Best Western
SureStay Signature Collection By Best Western Genetti Hotel 
Genetti Hotel SureStay Collection by Best Western
SureStay Collection By Best Western Genetti Hotel
Genetti Hotel, SureStay Collection by Best Western Hotel
Genetti Hotel, SureStay Collection by Best Western Williamsport

Genetti Hotel, SureStay Collection by Best Western Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1001 reviews
Rating 8 - Good. 226 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Vincent

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
We were told room was in the hotel, room had a door to outside, so old no security all doors wide open, if I was worth my family would not have stayed there.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tabitha, mill hall

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place! Two stays in the past month, and we’re going back November 1st for the murder mystery event! Can’t wait! If you haven’t been to the gennetti, or windows on 4th your missing out!
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph, Kingsport

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything has been perfect so far and the staff is very nice.
Stayed 1 night in Sep 2025

6/10 Okay

Rocio

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean ans staff was great. The hotel was a bit outdated
Stayed 3 nights in Sep 2025

6/10 Okay

Thomas

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property is stale to be kind. Nice staff but facility is in need of upgrades.
Stayed 2 nights in Sep 2025

8/10 Good

Marianne

Liked: Cleanliness, staff & service, amenities
This is a charming old hotel that could use some sprucing up, however the bed was really comfortable and the shower nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here for years. Continues to be a great value.
Stayed 1 night in Sep 2025

4/10 Poor

Lauren

Traveled with group
Disliked: Amenities, property conditions & facilities
It need a serious update with the beds & mattress … The blanket & sheets was very old worn out, uncover sockets,not somewhere that I would stay again …
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Traveled with partner
Liked: Amenities
Close to I-180. Pleasant “retro” style and quiet.
Stayed 1 night in Sep 2025

2/10 Terrible

Diana

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Dirty, stinky, rundown.

Our first room was filthy and wreaked of cigarettes and mold. It was an exterior room like a motel and just looked completely rundown. We go to the front desk, and get assigned a new room. We get to that room to find the door open. Dirty wet rags on the dresser. An overwhelming stench of mold was coming from the bathroom. We open the door to find it a complete mess, the sink leaking into the cabinet that was full of black mold. We go back to the front desk, show them the pictures, and the manager says “I know what it looks like. I don’t need to see your pictures. I thought they cleaned it up”. Meaning he knew he was putting us in a room with black mold. We get assigned a third room. There was a nasty, stained over stuffed reclining chair. The toilet backed up, and we had to call the front desk. Manager, practically laughing “you guys aren’t having any luck”. At this point we were just over the whole ordeal. Had there been vacancy at another hotel, we would not have stayed.
Stayed 2 nights in Sep 2025

6/10 Okay

Sandra

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Beautiful old building, clean everywhere. furniture in room very worn. Rooms need love. The worst air conditioners. Loud, noisy. on and off every couple minutes no matter what setting you put it on. No sleep. Next day the FD said they controlled, we asked them to adjust. 2nd night on.off a little longer in between. We suggest you partner with Penn Tech hvac students and prestigious local contracters to update the building. It would give them experience, respect of older building and someone can probably find a Grant to cover some of the project. We had a drink in the bar 2nd night I (female) went to the restroom, after my business I open stall door to a male with a garbage bag, he quickly ducked into another stall. He didnt say a word. I was washing my hand alongside another female and we were both like what the hell. He didnt come out of that stall while we were there. At checkout the Fd guy could not be bothered to get up and address departing guests. Several of us stood there with our keys in hand, he looked up and said we could leave them there. I will shoutout to the male today 9/21/25 who we saw in several areas cleaning, bent over and picked stuff off floor and outside. We thought it would be a nice change but we are sticking with Marriot.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tabitha, mill hall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar was awesome. The drinks were amazing. The staff was in bartenders were super sweet. Enjoyed the conversation. Our room was magnificent. Can’t wait to stay again.
Stayed 1 night in Sep 2025

8/10 Good

Lori

Stayed 1 night in Aug 2025

10/10 Excellent

Holly

Stayed 1 night in Aug 2025

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 1 night in Sep 2025

4/10 Poor

Joe, Williamsport

Disliked: Cleanliness
They kept my deposit and the room was left in great condition.
Stayed 4 nights in Aug 2025

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice staff and good location but needs updating badly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nilda

Stayed 1 night in Aug 2025

10/10 Excellent

Whitney, Phoenixville

Traveled with family
Liked: Cleanliness, amenities
Lovely spot!
Stayed 2 nights in Sep 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Great deal for the price. "Old" feel and the bathroom was small. Better choice than the chain hotels in town. Staff friendly and dinner and breakfast buffet were good.
Stayed 1 night in Sep 2025

8/10 Good

Rhonda

i like the location
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A place with character

Genetti Hotel has a century of stories and celebrities who have stayed there. The hotel has charm and elegance, while maintaining up to date amenities.
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick & easy - staff at front desk were friendly & professional. Room was nice - clean & well-maintained. Beds were comfortable. Breakfast was great. We stayed during "First Friday," which was fun - a really nice community event. There were plenty of restaurants within a short walk. Definitely recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025