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Genetti Hotel, SureStay Collection by Best Western

2.5 star property

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Photo gallery for Genetti Hotel, SureStay Collection by Best Western

Relax by the rectangular pool surrounded by lounge chairs.
Experience the grandeur of our lobby, featuring a stunning chandelier, elegant columns, and a spacious seating area.
Experience the classic elegance of our lobby, featuring plush seating, a grand chandelier, and a reception desk with informational displays.
Experience the elegant lobby with high ceilings, intricate moldings, and ornate chandeliers.
Relax in a classic room with a large bed, flat-screen TV, and desk, offering a peaceful view of the sky.

Popular amenities

  • Room service
  • Free airport shuttle
  • Bar
  • Pool

Explore the area

Map
200 W 4th St., Williamsport, PA, 17701
  • Lycoming College
    ‪6 min walk‬
  • Pennsylvania College of Technology
    ‪18 min walk‬
  • Howard J. Lamade Stadium
    ‪5 min drive‬
  • Williamsport, PA (IPT-Williamsport Regional)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

In-room safe, individually decorated, individually furnished

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(36 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room)

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)
  • 435 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(34 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

In-room safe, individually decorated, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Genetti Hotel, SureStay Collection by Best Western

Williamsport hotel with restaurant
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Genetti Hotel, SureStay Collection by Best Western offers 208 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Williamsport hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Genetti Hotel, SureStay Collection by Best Western features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 11141 square feet (1035 square meters) include a conference center. This Williamsport hotel also offers a terrace, barbecue grills, and a vending machine. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

Genetti Hotel, SureStay Collection by Best Western has designated areas for smoking.

A complimentary breakfast is offered.
Windows on 4th - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Windows on 4th - This bar serves breakfast and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Windows on 4th
  • Windows on 4th

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (11,141 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1922
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from July 19 2025 to July 22 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 26.5 per pet, per night, plus a deposit of USD 26.5 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
3 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.6 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 26.5 per night
  • Pet fee: USD 26.5 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 14 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Genetti
Genetti Hotel
Genetti Hotel Williamsport
Genetti Williamsport
Genetti Lycoming Hotel Williamsport
Genetti Lycoming Williamsport
SureStay Signature Collection Genetti Hotel Best Western
SureStay Signature Collection Genetti Best Western Williamsport
SureStay Signature Collection Genetti Best Western
SureStay Collection Best Western Genetti Hotel Williamsport
SureStay Collection Best Western Genetti Hotel
SureStay Collection Best Western Genetti Williamsport
SureStay Collection Best Western Genetti
SureStay Signature Collection Genetti Hotel by Best Western
SureStay Signature Collection By Best Western Genetti Hotel 
Genetti Hotel SureStay Collection by Best Western
SureStay Collection By Best Western Genetti Hotel
Genetti Hotel, SureStay Collection by Best Western Hotel
Genetti Hotel, SureStay Collection by Best Western Williamsport

Genetti Hotel, SureStay Collection by Best Western Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1007 reviews
Rating 8 - Good. 246 out of 1007 reviews
Rating 6 - Okay. 89 out of 1007 reviews
Rating 4 - Poor. 38 out of 1007 reviews
Rating 2 - Terrible. 22 out of 1007 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Bette

Traveled with partner
Liked: Cleanliness, staff & service
The property is wonderful-staff if welcoming and friendly. It is an older building and it shows but still great. Love older architecture! Only issue was somehow we were double booked and we didn’t realize this until we checked in-so missed the means to cancel before that time. Still we had no idea we were listed with two reservations. Hopefully, this will not cause us to pay for two rooms since we only needed one! Will not be happy if we are penalized for two rooms!
Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Just a great stay. Right next door to the art venue. Great pub downstairs and the whole staff was so friendly. Would look forward to coming back
Stayed 1 night in Apr 2025

10/10 Excellent

Krissy

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy the historic building. Breakfast is good.
Stayed 1 night in Apr 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 1 night in Apr 2025

10/10 Excellent

Mary Lou

Stayed 1 night in Apr 2025

4/10 Poor

brian

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very old property. Noisy heater. Noisy band until 11. Breakfast was ok. Room was below average
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close To Penn college

Close to Penn College. Lots to see, good food everywhere. Room was very clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, comfortable and quiet. We enjoyed conversations with the bartender. Breakfast was great. This is obviously an older hotel but that makes it charming and fun.
Stayed 1 night in Apr 2025

2/10 Terrible

Kathleen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bait and Switch

The pictures show a lovely hotel yet we were assigned a filthy, outdated room that was disgusting—-basically in a motel attached to the historic building. Not at all like the pictures. We were told we were assigned that room because we booked through hotels.com. Beware! Never again! Gross! Grime in corners. Beat up pressed wood furniture. No hot water. The worst!
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptionally good - the front desk was so welcoming and informative. The breakfast buffet was the best we have ever had in this type of hotel - lots of choices you don't usually see. The area around the hotel has restaurants and bars and the restuarant/bar at the hotel is nice too.
Stayed 1 night in Apr 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly
Stayed 3 nights in Mar 2025

10/10 Excellent

Calvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

The Genetti is always comfortable, clean, quiet. Bar/ Restaurant is welcoming. Breakfast is great. Beds are comfortable. Thank you
Stayed 1 night in Apr 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genetti, always a charmer.

It is turn of the 20th century hotel, that tips its hat to the charm of that era and the rich past it had. The bar area is fantastic (cheap drinks) and come the summer, you cannot beat the location. The breakfast buffet is really one of the best in the area and included free if you stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Paige

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service, historic hotel, clean, and great location!
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities

Make sure you get a good mattress.

It was a nice day, however, the mattresses are in dire need of replacement. My wife and I slept in the middle of our kings size bed, because we kept rolling into it from the edges. We were only there for a night so I didn’t make any sense to get downstairs and complain.
Stayed 1 night in Mar 2025

10/10 Excellent

Evan

Traveled with partner
Liked: Amenities, property conditions & facilities
Nice old money style
Stayed 2 nights in Mar 2025

8/10 Good

michael

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

nicole, wellsboro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly people
Stayed 1 night in Mar 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was centrally located to everything we wanted to do
Stayed 1 night in Mar 2025

10/10 Excellent

Rob, Warminster

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk operators were awsome. The room was clean. Everything is in walking distance
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a 100 year old hotel, it was well maintained and charming.
Stayed 1 night in Feb 2025

4/10 Poor

Charles

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Location is fantastic, but the hotel/guest rooms have seen better days. The rooms smell of stale smoke, are very outdated, drafty and have poor quality furnishings.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025