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Hotel Schwanen

3.0 star property

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Photo gallery for Hotel Schwanen

Exterior
Breakfast, lunch, dinner served; local and international cuisine
Reception
Superior Studio Suite | In-room safe, desk, laptop workspace, soundproofing
Breakfast, lunch, dinner served; local and international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry
$190
includes taxes & fees
Jan 9 - Jan 10

Explore the area

View in a map
Obere Bahnhofstr. 21, Wil, Kanton St. Gallen, 9500
  • Place, Wil Old Town
    ‪5 min walk‬
  • Place, Church of St. Nicholas
    ‪8 min walk‬
  • Place, Wil Tower
    ‪7 min drive‬
  • Airport, Zürich (ZRH)
    ‪39 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, laptop workspace, soundproofing

Standard Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room | In-room safe, desk, laptop workspace, soundproofing

Superior Single Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, soundproofing

Standard Double Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, soundproofing

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, laptop workspace, soundproofing

Standard Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Studio Suite

Superior Studio Suite | In-room safe, desk, laptop workspace, soundproofing

Superior Studio Suite

  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

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About this property

Hotel Schwanen

3-star Wil hotel with 1 restaurants, connected to a shopping center
This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite.
Hotel Schwanen offers 24 accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with cable channels. Bathrooms include slippers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Schwanen is a smoke-free property.

Restaurant swan21 - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Restaurant SchwanenGrill - This steakhouse specializes in American cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant SchwanenGrill
  • Restaurant swan21

Family friendly

  • Laundry facilities
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 AM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets allowed for an extra charge of CHF 15 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 40.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CHF 15 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Schwanen Hotel Wil
Schwanen Hotel
Schwanen Wil
Schwanen
Schwanen Hotel Wil
Schwanen Wil
Hotel Schwanen Wil
Wil Schwanen Hotel
Hotel Schwanen
Schwanen Hotel
Schwanen
Hotel Schwanen Wil
Hotel Schwanen Hotel
Hotel Schwanen Hotel Wil

Hotel Schwanen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 26 out of 55 reviews
Rating 8 - Good. 26 out of 55 reviews
Rating 6 - Okay. 4 out of 55 reviews
Rating 4 - Poor. 0 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

hans

Liked: Cleanliness, staff & service, property conditions & facilities
nice and easy
Stayed 2 nights in Aug 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The location was within walking distance from the main train station, short walk like 4 blocks. Room was ready early They have a restaurant on site which is excellent. The food and service were great Best restaurant in Wil For a 3 star hotel it was comfortable and clean
Stayed 2 nights in May 2025

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Overall, a nice hotel. Very clean and the staff are pleasant. No air conditioning in the summer. The breakfast is very basic, you may want to buy a breakfast elsewhere if you're hungry.
Stayed 1 night in Jul 2024

10/10 Excellent

MOHAMED SHEIKH ABDO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very happy with the all sataff and i like it the Hotel very nice hotel clean staff attitude polite and kind they well come you i never seen like this hotel i am traveling a lot this was not 3 star hotel same like five star service Thank you very much
Stayed 1 night in Nov 2023

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, extremely helpful employees.

Last minute booking which was actually overbooked. However the manager still accommodated me and made sure I had a room although it was later in the evening. Had a early 4 AM check out and they made sure I was able to get my rental car out of the secured garage at that time. Used the restaurant after check-in which had excellent service and excellent quality of food and beverages. I normally stay at the big name hotel brands but due to no availability I choose this hotel last minute and now will definitely return back here. What a gem!
Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel near train station

clean and comfortable but a very basic breakfast with little choice and no hot food apart from boiled egg.
Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, breakfast needs improving

5 mins from train, close to centre, clean and comfortable. Breakfast is very basic.
Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice central hotel

Decent hotel in centre with parking. Elena and Deborah worked so hard in the restaurant.
Stayed 1 night in Nov 2021

10/10 Excellent

Leo Arij

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Brenno

Stayed 1 night in Aug 2025

8/10 Good

Allan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Samuele

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

George-Pierre

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Super Service!
Stayed 1 night in May 2025

6/10 Okay

Daniel

Business traveler
Disliked: Property conditions & facilities

Spørg vedr ekstrabetaling morgenmad INDEN spisning

Behageligt ophold. Men blev opkrævet 30 CHF, for morgenmad. Da jeg ikke kunne bekræfte ved hjælp min kvittering morgenmad var inkluderet, måtte jeg betale. I skriver dog at i skriver at “Morgenmadsbuffet er inkluderet”, under “faciliteter”, i beskrivelse af hotellet. Desuden blev jeg først gjort opmærksom på den ekstra udgift, efter at have indtaget måltiderne de 2 morgener. Derved kunne jeg ikke fravælge dette.😡
Stayed 2 nights in Apr 2025

8/10 Good

Ernst

Privates Fischessen mit Freunden

Stayed 1 night in Apr 2025

10/10 Excellent

Kristijan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Adelheid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War ein angenehmer Aufenthalt,obwohl an einer stark befahrenen Strasse,davon war im Hotel nichts zu hören,Tiefgarage sehr gut
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristijan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Stayed 1 night in Aug 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Mohamed

Stayed 1 night in Jul 2024

8/10 Good

HHM

Business traveler

Ok voor een overnachting

De kamers zijn eenvoudig maar belangrijk schoon. Idem de badkamer, echter een lege zeepflacon in de douche. Deze zou gevuld worden na melding wat niet is opgelost. Het ontbijt is ok, niet overvloedig. Parkeergarage erg klein, gratis. Parkeerplaats buiten minimaal.
Stayed 1 night in Jul 2024