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Crystal Lodge

3.5 star property

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Photo gallery for Crystal Lodge

Suite, 3 Bedrooms | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar
Front of property - evening/night
Suite, 3 Bedrooms | Private kitchenette | Fridge, coffee/tea maker
Lobby
Outdoor spa tub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
$107
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
4154 Village Green, Whistler, BC, V0N1B4
  • Whistler Village Gondola
    ‪2 min walk‬
  • Whistler Mountain Bike Park
    ‪3 min walk‬
  • Whistler Blackcomb Ski Resort
    ‪10 min walk‬
  • Whistler, BC (YWS-Green Lake Seaplane Base)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom, King

Suite, 1 Bedroom, King | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Suite, 1 Bedroom, King

9.6 out of 10
Exceptional
(4 reviews)
  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Crystal King Room

Crystal King Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Crystal King Room

8.8 out of 10
Excellent
(102 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Queen Beds with Sofa Bed

Deluxe Studio, 2 Queen Beds with Sofa Bed | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Studio, 2 Queen Beds with Sofa Bed

9.4 out of 10
Exceptional
(45 reviews)
  • 462 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom, Queen

Suite, 1 Bedroom, Queen | Living area | 49-inch LED TV with cable channels, TV, pay movies

Suite, 1 Bedroom, Queen

10.0 out of 10
Exceptional
(3 reviews)
  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Crystal Double Room

Crystal Double Room | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Crystal Double Room

8.8 out of 10
Excellent
(127 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Crystal Single Room

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Crystal Single Room

8.8 out of 10
Excellent
(31 reviews)
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Suite, 3 Bedrooms

  • 1235 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(79 reviews)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Studio Suite

Junior Studio Suite | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Junior Studio Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 535 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 49-inch LED TV with cable channels, TV, pay movies

Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(5 reviews)
  • 1140 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room Selected at Check-In

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Room Selected at Check-In

8.4 out of 10
Very good
(18 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft Suite Sleeps 6

Loft Suite Sleeps 6 | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Loft Suite Sleeps 6

9.4 out of 10
Exceptional
(20 reviews)
  • 775 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Sofa Bed and 1 Queen Murphy Bed

View all photos for Loft Suite Sleeps 4

Loft Suite Sleeps 4 | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Loft Suite Sleeps 4

9.8 out of 10
Exceptional
(7 reviews)
  • 800 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio Suite, Kitchenette

1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

Deluxe Studio Suite, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 Bedroom with Loft Suite

1 Bedroom with Loft Suite | 1 bedroom, hypo-allergenic bedding, pillowtop beds, minibar

1 Bedroom with Loft Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 872 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

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About this property

Crystal Lodge

3.5-star hotel in Whistler Village
With direct access to the slopes, Crystal Lodge makes guests feel at home with amenities like a sauna and an outdoor pool. Weekly housekeeping is available.
Crystal Lodge offers 158 accommodations with minibars and safes. Beds feature pillowtop mattresses. 49-inch LED televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor swimming pool. Crystal Lodge helps provide the perfect ski vacation with ski storage and shopping on site. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Wireless Internet access is complimentary. This eco-certified hotel also offers a sauna and a fitness center. Onsite parking is available (surcharge), along with a car charging station.

Crystal Lodge is a smoke-free property.

Crystal Lodge has 4 restaurants on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (CAD 34 per night; includes in/out privileges)
  • Valet parking on site (CAD 39 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Designer stores
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (33 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 34 per night (in/out privileges)
  • Valet parking fee: CAD 39 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crystal Lodge
Crystal Lodge Whistler
Crystal Whistler
Crystal Hotel Whistler
Crystal Lodge Suites
Crystal Lodge Hotel
Crystal Lodge Suites
Crystal Lodge Whistler
Crystal Lodge Hotel Whistler

Reviews

Crystal Lodge Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1595 out of 2286 reviews
Rating 8 - Good. 450 out of 2286 reviews
Rating 6 - Okay. 158 out of 2286 reviews
Rating 4 - Poor. 43 out of 2286 reviews
Rating 2 - Terrible. 40 out of 2286 reviews

Reviews

2/10 Terrible

Shwon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely leave negative reviews, but this place was beyond unacceptable. From the moment we arrived, the experience was full of issues. The room was dirty—dust on every surface, stains on the bedding, and a terrible smell that made it feel like the room hadn’t been cleaned in weeks. The staff was unhelpful and borderline rude. We raised our concerns, but instead of offering solutions, they brushed us off as if we were the problem. The amenities advertised online simply didn’t exist: no working Wi-Fi, no functioning air conditioning, and the so-called “breakfast” was a stale pastry and lukewarm coffee. Noise levels were unbearable—constant shouting from neighboring rooms and zero soundproofing. We barely got any sleep. Overall, it felt like the management just doesn’t care. I would strongly advise anyone considering this hotel to look elsewhere. Definitely not worth the price or the headache.
Stayed 1 night in Jun 2025

10/10 Excellent

Lloyd

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The parking is too expensive. I have to park at the conference center.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ning

Stayed 2 nights in Jun 2025

6/10 Okay

Kulneet Sabina

Stayed 2 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Jun 2025

8/10 Good

Harjit

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Melina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gabriela

Stayed 1 night in Jun 2025

6/10 Okay

jasvinder

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Stayed 1 night in Jun 2025

10/10 Excellent

Fian

Liked: Cleanliness, staff & service, property conditions & facilities
The property staff was very friendly and accommodating and the room was ready when we asked if an earlier check in was possible because we arrived pretty early in the morning. Everything went smooth and
Stayed 1 night in Jun 2025

8/10 Good

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay- for pleasure. Uneventful trip. Room was clean and comfortable. No issues.
Stayed 3 nights in Jun 2025

10/10 Excellent

Emmanuel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice
Stayed 1 night in Jun 2025

10/10 Excellent

Yo Wen

Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Nice central location. The hotel lobby and room were clean and bright.
Stayed 1 night in Jun 2025

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was in a perfect location and close to all the villages. The staff was amazing, every person that helped us in the hotel through out the week was great! Housekeepers were great too! We’d definitely stay again!
Stayed 5 nights in Jun 2025

10/10 Excellent

Ammar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Avinash, Abbotsford

Stayed 2 nights in Jun 2025

10/10 Excellent

Agata

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at the Crystal Lodge. Its location was perfect and the check-in/out was seamless. Highly recommend.
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Crystal Lodge is brilliant, the location in the heart of Whistler is excellent
Stayed 1 night in Jun 2025

8/10 Good

Gustavo

Stayed 1 night in Jun 2025

10/10 Excellent

Nathan

Traveled with group
Liked: Property conditions & facilities
Stayed 1 night in Jun 2025