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The Com Plex Motel

Property class: 3

Choose dates to view prices

Photo gallery for The Com Plex Motel

A modern building with a parking lot and several parked cars.
A hotel with a classic facade, palm trees, and outdoor seating.
A hotel room with two beds, a TV, a desk, and a view through a glass door.
A modern building with a reception area, a parking sign, and a large planter with plants.
A modern bathroom with a shower, a sink, a mirror, and a glass shelf with toiletries.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
The current price is $108
includes taxes & fees
Sep 13 - Sep 14

Explore the area

View in a map
39 The Strand, Whakatane, Bay of Plenty, 3120
  • Place, Wairere Falls
    ‪2 min walk‬
  • Place, Te Manuka Tutahi Marae
    ‪3 min walk‬
  • Place, Mataatua: The House That Came Home
    ‪3 min walk‬
  • Airport, Whakatane (WHK)
    ‪19 min drive‬

Room options

View all photos for Top Floor Studio Suite

A modern hotel room with a large bed, a TV, a microwave, and a sink.

Top Floor Studio Suite

9.8 out of 10
Exceptional
(59 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Ground Floor Studio Suite

A hotel room with a bed, a desk, two chairs, a television, and a bathroom visible through an open door.

Ground Floor Studio Suite

9.6 out of 10
Exceptional
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Accessible Studio Suite

A modern hotel room with a bed, a desk, a chair, a television, and a microwave.

Accessible Studio Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Suite - Merritt (Top Floor, Heritage Building)

A hotel room with a bed, a painting on the wall, a television, and a window with curtains.

Heritage Suite - Merritt (Top Floor, Heritage Building)

9.8 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Twin Suite- McAlister (Top Floor)

A hotel room with two beds, a nightstand, and a wall-mounted lamp.

Heritage Twin Suite- McAlister (Top Floor)

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Heritage Suite- Simpkins (Top Floor, Heritage Building)

A hotel room with a bed, a TV, a mini-fridge, and a desk with a laptop.

Heritage Suite- Simpkins (Top Floor, Heritage Building)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite, Accessible

A hotel room with two beds, a TV, a desk, and a view through a glass door.

Family Studio Suite, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Property entrance
Barringtons Motor Lodge
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  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
4.8 out of 5, Exceptional, 266 reviews
Barringtons Motor Lodge

About this property

The Com Plex Motel

3-star motel in Whakatāne Town
A restaurant, free self parking, and free WiFi in public areas are available at this motel.
The Com Plex Motel offers 28 air-conditioned accommodations with hair dryers and irons/ironing boards. 40-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. This Whakatane motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

The motel offers a restaurant. Wireless Internet access is complimentary. Onsite uncovered self parking is complimentary.

The Com Plex Motel has designated areas for smoking.

The Comm Restaurant & Bar - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • The Comm Restaurant & Bar

Family friendly

  • Mini-fridge

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite premium channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit

We should mention

This property does not have elevators

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

The Com Plex Motel Motel
The Com Plex Motel Whakatane
The Com Plex Motel Motel Whakatane

The Com Plex Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 377 out of 473 reviews
Rating 8 - Good. 82 out of 473 reviews
Rating 6 - Okay. 11 out of 473 reviews
Rating 4 - Poor. 3 out of 473 reviews
Rating 2 - Terrible. 0 out of 473 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Waikohika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and accomodating ✨😌
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
very clean and quiet rooms, a great place to stay
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot recommend enough, amazing staff, the room was spotless and the parking easy
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Rob

Liked: Cleanliness, amenities, property conditions & facilities
Nice units close to an excellent pub, had a very enjoyable stay.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Arihia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean & well maintained. Beds amazing to sleep in. Property so central to town. Love staying here
Stayed 1 night in May 2026
Verified review

8/10 Good

Brynnie

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, Friendly staff, perfect for our stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the pub, great location, surprisingly large unit, very good price.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was secure and very close proximity. Staff were very friendly and helpful. We enjoyed our stay. It would be our preferred accommodation if we visit Whakatane again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Devansh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, near and tidy. Walking distance to the bars and restaurants and a stones throw away from the waterfront.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Lovely rooms, easy walk into town to cafes and shops, plus they had a garage lock up for our e-bikes. Would definitely stay again
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Spotless room, comfortable bed, welcoming staff and close to town.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient to town and its amenities. Lovely clean spacious rooms. Will definitely stay again
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

sandy

Liked: Cleanliness, staff & service, amenities
Beautiful new motel and super friendly staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service
Easy check in , very clean room , comfortable and quiet.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with nearby restaurants and shops
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Rosaria

Liked: Cleanliness, staff & service, amenities
Very clean, spacious room and new hotel. The restaurant next was good and the hotel is within a short walking distance to the town centre.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

GILBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Highly recommended if you're in town.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location Lovely comfortable beds which is really important for me and friendly welcoming staff will dif come back
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mark van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Krystal

Liked: Cleanliness
Beautiful spacious, clean room. Friendly staff and great price
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tracey-Maree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy, everything well presented and thought out. Totally recommend to all.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room fantastic
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great about the room and staff. Location was excellent.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Kaitlin

Clean, air con good, parking good
Stayed 1 night in Mar 2026