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Westlake Village Vacation Packages

Room was dirty, smelled, stains all over the carpet, old torn shower curtain with a swastika drawn on it, bath tub and bathroom not properly caulked or sealed. Given two towels, that’s it, no bath mat or hand towels, both had holes in them and were fraying. The first room I was given had a large portion of the front blinds missing so that anyone walking by could just look into your room. I asked for another room and the person at the front desk was more concerned as to whether I had “dirtied” the first room in the 3 minutes I had been there. The AC unit is crazy loud. The TV did not work at all so I had to rely on a laptop for any entertainment, and the remote control is missing the back and the batteries were being held in by some scotch tape. The WiFi is awful and ended up having to just use my own hotspot. I asked if there was any ice and was told I could go next door to raising cane’s and ask for a cup. Don’t waste your money here. It clearly doesn’t go towards any upkeep.

Overall a great hotel. Location and the service

Great

Bed sheets, rate 7 out of 10. A lot of construction/remodeling areas not well covered. A certain odor in and around the parking garage/lobby elevator that was so strong and noticeable, you figured the staff would do something about it. It was the smell like that of dirt from a vacuum cleaner dirt bag. Very irritatingly bothersome throughout the 4 days we were there. I don't think I will return there.