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Westfield Vacation Packages

The person at the desk when we checked in was very friendly. We never saw anyone working in the hotel after that. We only stayed because it was meant to be just a place to sleep and weren’t expecting much. It’s run down and needs painting and cleaning. The pool was dirty. Our TV remote didn’t work - but we figured out how to turn on the tv from the buttons on the back of the tv. The floor lamp near the table didn’t work because there is no outlet for it. The shampoo and conditioner both appeared to have been partially used. The pipes in the shower screamed when you ran the water. There were no cups in the room. The free breakfast was minimal with a choice of poptarts, store brand bagels and oatmeal packets. After the first morning, the choices were almost non-existent and there were no cups to make coffee. Again - there was no one working at the desk or cleaning. The eating area was dirty and there was a Caution wet floor on the dirty floor. If you wanted to check in - there was a phone number taped to the desk. I felt sorry for them. I thought about not leaving a review, but then, I read through the other recent reviews and this was not a one off. They need to have someone there to help guests. Years ago it was a nice place. I don’t know what happened.